Pre-PINT Callback Service Implementation Experiences
draft-ietf-pint-internet-callcenter-00
| Document | Type | Expired Internet-Draft (pint WG) | |
|---|---|---|---|
| Authors | Dr. Markus E. Lautenbacher , Lawrence W. Conroy | ||
| Last updated | 1997-11-24 | ||
| Stream | Internet Engineering Task Force (IETF) | ||
| Intended RFC status | (None) | ||
| Formats |
Expired & archived
plain text
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bibtex
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| Stream | WG state | WG Document | |
| Document shepherd | (None) | ||
| IESG | IESG state | Expired | |
| Consensus boilerplate | Unknown | ||
| Telechat date | (None) | ||
| Responsible AD | (None) | ||
| Send notices to | (None) |
https://www.ietf.org/archive/id/draft-ietf-pint-internet-callcenter-00.txt
Abstract
This draft describes our experiences in developing an Intelligent Network Service Node that provides Call Center functions, using the Internet for (non-call) communications with customers and call center agents. It shows one approach to the provision of an interface between the Internet and the Public Switched Telephone Network (PSTN), via the Intelligent Network (IN).
Authors
Dr. Markus E. Lautenbacher
Lawrence W. Conroy
(Note: The e-mail addresses provided for the authors of this Internet-Draft may no longer be valid.)