%% You should probably cite rfc1297 instead of this I-D. @techreport{ietf-ucp-tt-01, number = {draft-ietf-ucp-tt-01}, type = {Internet-Draft}, institution = {Internet Engineering Task Force}, publisher = {Internet Engineering Task Force}, note = {Work in Progress}, url = {https://datatracker.ietf.org/doc/draft-ietf-ucp-tt/01/}, author = {}, title = {{NOC Internal Integrated Trouble Ticket System Functional Specification Wishlist ("NOC TT REQUIREMENTS")}}, pagetotal = 12, year = 1991, month = feb, day = 26, abstract = {This document explores competing uses, architectures, and desirable features of integrated internal trouble ticket systems for Network and other Operations Centers. This memo provides information for the Internet community. It does not specify an Internet standard.}, }