%% You should probably cite rfc3052 instead of this I-D.
@techreport{irtf-nsmrg-sm-issues-00,
    number =    {draft-irtf-nsmrg-sm-issues-00},
    type =      {Internet-Draft},
    institution =   {Internet Engineering Task Force},
    publisher = {Internet Engineering Task Force},
    note =      {Work in Progress},
    url =       {https://datatracker.ietf.org/doc/draft-irtf-nsmrg-sm-issues/00/},
    author =    {Michael Eder and Sid Nag},
    title =     {{Service Management Architectures Issues and Review}},
    pagetotal = 12,
    year =      2000,
    month =     oct,
    day =       31,
    abstract =  {The purpose of this document is to explore the problems of defining a Service management framework and to examine some of the issues that still need to be resolved. This memo provides information for the Internet community.},
}