Internet-Draft | SML Trust | July 2024 |
Happel & Gulbrandsen | Expires 9 January 2025 | [Page] |
- Workgroup:
- sml
- Internet-Draft:
- draft-happel-structured-email-trust-01
- Published:
- Intended Status:
- Standards Track
- Expires:
Trust and security considerations for Structured Email
Abstract
This document discusses trust and security considerations for structured email and provides recommendations for message user agents on how to deal with structured data in email messages.¶
Status of This Memo
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This Internet-Draft will expire on 9 January 2025.¶
Copyright Notice
Copyright (c) 2024 IETF Trust and the persons identified as the document authors. All rights reserved.¶
This document is subject to BCP 78 and the IETF Trust's Legal Provisions Relating to IETF Documents (https://trustee.ietf.org/license-info) in effect on the date of publication of this document. Please review these documents carefully, as they describe your rights and restrictions with respect to this document. Code Components extracted from this document must include Revised BSD License text as described in Section 4.e of the Trust Legal Provisions and are provided without warranty as described in the Revised BSD License.¶
1. Introduction
Structured email, as described in [I-D.sml-structured-email], makes the content of some email messages machine-readable, such that user agents can provide higher-level functions than displaying/replying, for example "add this to calendar".¶
Naturally, new functions bring new trust and security consideratons. This document discusses issues related to trust and security of structured email, and provides advice in some cases.¶
2. Requirements Language
The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", "NOT RECOMMENDED", "MAY", and "OPTIONAL" in this document are to be interpreted as described in BCP 14 [RFC2119] [RFC8174] when, and only when, they appear in all capitals, as shown here.¶
3. Types of security concerns
This section gives an overview of the various types of security and privacy concerns that arise when email messages contain structured data.¶
3.1. Spam/virus filters
Structured email increases the syntactical and semantic complexity of email messages. If a spam/virus filter parses structured email in order to block malevolent messages, the filter's parser will necessarily differ from that of the MUA that will finally act on the structured data, creating a risk of misclassification.¶
These risks are elevated when a structured data format has complex syntax, syntax that offers several optional or alternative ways to express the same substance, and of course by parsers that deviate from the specification for better bug compatibiloty.¶
3.2. Formal display of data
A common example is displaying a received calendar invitation using dates/times in the recipient's timezone, in a fixed format.¶
Formal display introduces additional possibilities of discrepancy between the different representations. For example, a single message might contains a multipart/alternative containing a text/plain description of a flight itinerary, a text/html description of the same itinerary, and a structured representation. All three may be different, leading to confusion (and in this example, perhaps to missing a flight).¶
Unintentional discrepancy is a risk for senders; some recipients may be misinformed.¶
If a message is sent to a group and there is a discrepancy, different members of the group may see it differently.¶
If a particular MUA displays the formal representation within the message, a malevolent sender could try to mimic the visual representation using HTML with CSS, but with misleading content.¶
3.3. Automated processing
Automated processing covers actions that are taken as soon as the message arrives rather than when a human user reads the message. For example, a user might want flight reservations to be automatically added to a travel itinerary application and/or a calendar.¶
Such automation could be a custom MUA feature or a future extension of the Sieve email filtering language ([RFC5228]). A related example for abuse in automated processing is calendar spam ([CalSpam]).¶
3.4. External references
Email messages with a text/html body part ("HTML email messages") may contain image resources that link to web servers. Such links can be used for tracking user interaction with the message.¶
Similar concerns apply to structured data types which include image references, such as the cover image of a music album or the teaser image of a news article.¶
RDF structured data can be partial by design and include references to additional data. Using a "follow your nose" approach, tools can follow URL references to obtain further structured data concerning a resource. For example, a piece of structured data about an article could reference the article's authors only by URL. For a meaningful processing of author information, one might try to obtain further data using that URL.¶
4. Trust mechanisms
Several implementations of structured email restrict processing to messages that are particularly trusted. That is to say, an incoming message is in one of these three categories:¶
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Spam. Structured data is not processed.¶
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Ordinary. Structured data is not processed.¶
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Trusted. Structured data is processed.¶
This section gives an overview of the trust mechanisms used at the time of writing.¶
It does not attempt to describe whether a trust-based mechanism is appopriate in a particular case.¶
4.1. Trusted senders
For the case of displaying remote images embedded in HTML email messages, MUAs often allow users to manually choose if they trust a certain sender.¶
Sometimes, addresses in the MUA's address book are considered trusted, or in a special list in the address book.¶
Besides mentions in related use cases ([@RFC6132]/[@RFC6134]) this mechanism is currently not standardized.¶
Several services manage trust centrally: trusted senders are trusted by the mail service rather than by the individual users.¶
4.3. Domain signatures
DKIM defines a signature on sender domain that may be used to verify that a message was sent by the same sender as an earlier message.¶
Some mail hosts restrict structured processing to messages with DKIM signatures, or to a set of senders who are identified by their DKIM signatures.¶
4.4. Transaction identifiers
Part of the simplicity of email is the fact that just the email address is required to reach out to a recipient. This however required the the recipient to discern whether a message is desirable or abusive.¶
Recipient-generated transaction identifiers aim to pass a certain secret to the sender, which helps to prove legitimacy. One such approach are one-time email aliases, which are generated for a single transaction or series of transactions.¶
Structured email by itself might also help define special types of structured data that could help to manage and communicate transaction identifiers more easily.¶
Open issue 1: Propose a header field with an opaque cookie like thread-id, to tie a message to older messages?¶
5. Categories of use cases
Certain types of structured data might need to be kept more secure than others. For instance, the structured data representation of a music album shared by a friend would not contain major personal information, while e.g., medical records or financial statements certainly would.¶
6. Implementation guidelines
6.1. Processing structured data
MUAs SHOULD consider structured data in incoming email messages only if:¶
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The sender is trusted (e.g., part of the user's address book) and the messsage either contains a valid personal or domain signature¶
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The message is part of an ongoing thread with a trusted sender¶
If none of those criteria is fulfilled, MUAs should fallback to alternative presentations (e.g., "text/html" or "text/plain" of such message).¶
6.2. Inlining data
Structured data included in an email message should be self-contained in order to avoid privacy problems. This implies that if an MUA is able to provide meaningful user interaction (rather than mere display), then it should do that without loading additional referenced resources from the web.¶
7. Implementation status
RFC Editor: before publication please remove this section and the reference to [@RFC7942]¶
This section records the status of known implementations of the protocol defined by this specification at the time of posting of this Internet-Draft, and is based on a proposal described in [@RFC7942]. The description of implementations in this section is intended to assist the IETF in its decision processes in progressing drafts to RFCs. Please note that the listing of any individual implementation here does not imply endorsement by the IETF. Furthermore, no effort has been spent to verify the information presented here that was supplied by IETF contributors. This is not intended as, and must not be construed to be, a catalog of available implementations or their features. Readers are advised to note that other implementations may exist.¶
According to [@RFC7942], "this will allow reviewers and working groups to assign due consideration to documents that have the benefit of running code, which may serve as evidence of valuable experimentation and feedback that have made the implemented protocols more mature. It is up to the individual working groups to use this information as they see fit".¶
7.1. Structured Email plugin for Roundcube Webmail
The plugin currently uses the "trusted sender" feature of Roundcube to determine if structured data should be processed.¶
8. Security considerations
Security considerations are a core subject of this document.¶
9. Privacy considerations
Privacy considerations are a core subject of this document.¶
10. IANA Considerations
This document has no IANA actions at this time.¶
11. References
11.1. Normative References
- [RFC2119]
- Bradner, S., "Key words for use in RFCs to Indicate Requirement Levels", BCP 14, RFC 2119, DOI 10.17487/RFC2119, , <https://www.rfc-editor.org/rfc/rfc2119>.
- [RFC8174]
- Leiba, B., "Ambiguity of Uppercase vs Lowercase in RFC 2119 Key Words", BCP 14, RFC 8174, DOI 10.17487/RFC8174, , <https://www.rfc-editor.org/rfc/rfc8174>.
11.2. Informative References
- [I-D.sml-structured-email]
- "*** BROKEN REFERENCE ***".
- [RFC5228]
- Guenther, P., Ed. and T. Showalter, Ed., "Sieve: An Email Filtering Language", RFC 5228, DOI 10.17487/RFC5228, , <https://www.rfc-editor.org/rfc/rfc5228>.
- [CalSpam]
- "Calendar operator practices — Guidelines to protect against calendar abuse", n.d., <https://standards.calconnect.org/csd/cc-18003.html>.
- [MachineReadable]
- "NIST IR 7511 Rev 4", n.d., <https://csrc.nist.gov/glossary/term/Machine_Readable>.
Appendix A. Acknowledgements
The authors wish to thank [your name here, please]¶