IPPM Working Group Rajeev Koodli
INTERNET DRAFT Nokia Research Center
5 December 2001 R. Ravikanth
Axiowave
One-way Loss Pattern Sample Metrics
draft-ietf-ippm-loss-pattern-06.txt
Status of This Memo
This document is an Internet-Draft and is in full conformance with
all provisions of Section 10 of RFC2026.
Internet-Drafts are working documents of the Internet Engineering
Task Force (IETF), its areas, and its working groups. Note that
other groups may also distribute working documents as Internet-
Drafts.
Internet-Drafts are draft documents valid for a maximum of six
months and may be updated, replaced, or obsoleted by other documents
at any time. It is inappropriate to use Internet-Drafts as
reference material or to cite them other than as "work in progress."
The list of current Internet-Drafts can be accessed at:
http://www.ietf.org/ietf/1id-abstracts.txt
The list of Internet-Draft Shadow Directories can be accessed at:
http://www.ietf.org/shadow.html.
This memo provides information for the Internet community. This memo
does not specify an Internet standard of any kind. Distribution of
this memo is unlimited.
Abstract
The Internet exhibits certain specific types of behavior (e.g.,
bursty packet loss) that can affect the performance seen by the users
as well as the operators. Previously, the focus of the IPPM had
been on specifying base metrics such as delay, loss and connectivity
under the framework described in [10]. However, specific Internet
behaviors can also be captured under the umbrella of IPPM framework,
specifying new concepts while reusing existing guidelines as much as
possible. This document defines metrics derived from the previously
specified base metrics to capture loss patterns experienced by
streams of packets on the Internet.
Koodli, Ravikanth Expires 5 June 2002 [Page i]
Internet Draft Loss Pattern Metrics 5 December 2001
Contents
Status of This Memo i
Abstract i
1. Introduction 2
2. Terminology 2
3. The Approach 2
4. Basic Definitions 3
5. Definitions for Samples of One-way Loss Distance, and One-way
Loss Period 4
5.1. Metric Names . . . . . . . . . . . . . . . . . . . . . . 4
5.1.1. Type-P-One-Way-Loss-Distance-Stream . . . . . . . 4
5.1.2. Type-P-One-Way-Loss-Period-Stream . . . . . . . . 4
5.2. Metric Parameters . . . . . . . . . . . . . . . . . . . . 4
5.3. Metric Units . . . . . . . . . . . . . . . . . . . . . . 4
5.3.1. Type-P-One-Way-Loss-Distance-Stream . . . . . . . 4
5.3.2. Type-P-One-Way-Loss-Period-Stream . . . . . . . . 4
5.4. Definitions . . . . . . . . . . . . . . . . . . . . . . . 5
5.4.1. Type-P-One-Way-Loss-Distance-Stream . . . . . . . 5
5.4.2. Type-P-One-Way-Loss-Period-Stream . . . . . . . . 5
5.4.3. Examples . . . . . . . . . . . . . . . . . . . . 5
5.5. Methodologies . . . . . . . . . . . . . . . . . . . . . . 6
5.6. Discussion . . . . . . . . . . . . . . . . . . . . . . . 7
5.7. Sampling Considerations . . . . . . . . . . . . . . . . . 7
5.8. Errors and Uncertainties . . . . . . . . . . . . . . . . 7
6. Statistics 8
6.1. Type-P-One-Way-Loss-Noticeable-Rate . . . . . . . . . . . 8
6.2. Type-P-One-Way-Loss-Period-Total . . . . . . . . . . . . 8
6.3. Type-P-One-Way-Loss-Period-Lengths . . . . . . . . . . . 9
6.4. Type-P-One-Way-Inter-Loss-Period-Lengths . . . . . . . . 9
6.5. Examples . . . . . . . . . . . . . . . . . . . . . . . . 9
7. Security Considerations: 10
8. IANA Considerations 11
9. Acknowledgements 11
Addresses 13
Koodli, Ravikanth Expires 5 June 2002 [Page 1]
Internet Draft Loss Pattern Metrics 5 December 2001
1. Introduction
In certain real-time applications (such as packet voice and
video), the loss pattern or loss distribution is a key parameter
that determines the performance observed by the users. For the
same loss rate, two different loss distributions could potentially
produce widely different perceptions of performance. The impact
of loss pattern is also extremely important for non-real-time
applications that use an adaptive protocol such as TCP. Refer
to [2], [3], [5], [12] for evidence as to the importance and
existence of loss burstiness and its effect on packet voice and video
applications.
In this document, we propose two derived metrics, called "loss
distance" and "loss period", with associated statistics, to capture
packet loss patterns. The loss period metric captures the frequency
and length (burstiness) of loss once it starts, and the loss
distance metric captures the spacing between the loss periods. It is
important to note that these metrics are derived based on the base
metric Type-P-One-Way-packet-Loss.
2. Terminology
The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL
NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", "OPTIONAL", and
"silently ignore" in this document are to be interpreted as described
in RFC 2119 [4].
3. The Approach
This document closely follows the guidelines specified in [10].
Specifically, the concepts of singleton, sample, statistic,
measurement principles, Type-P packets, as well as standard-formed
packets all apply. However, since the draft proposes to capture
specific Internet behaviors, modifications to the sampling process
MAY be needed. Indeed, this is mentioned in [1], where it is
noted that alternate sampling procedures may be useful depending
on specific circumstances. This draft proposes that the specific
behaviors be captured as "derived" metrics from the base metrics the
behaviors are related to. The reasons for adopting this position are
the following:
- it provides consistent usage of singleton metric definition for
different behaviors (e.g., a single definition of packet loss is
needed for capturing burst of losses, 'm out of n' losses etc.)
Koodli, Ravikanth Expires 5 June 2002 [Page 2]
Internet Draft Loss Pattern Metrics 5 December 2001
- it allows re-use of the methodologies specified for the singleton
metric with modifications whenever necessary
- it clearly separates few base metrics from many Internet
behaviors
Following the guidelines in [10], this translates to deriving
sample metrics from the respective singletons. The process
of deriving sample metrics from the singletons is specified
in [10], [1], and others.
In the following sections, we apply this approach to a particular
Internet behavior, namely the packet loss process.
4. Basic Definitions
Sequence number: Consecutive packets in a time series sample
are given sequence numbers that are consecutive
integers. This document does not specify exactly
how to associate sequence numbers with packets. The
sequence numbers could be contained within test
packets themselves, or they could be derived through
post-processing of the sample.
Bursty loss: The loss involving consecutive packets of a stream.
Loss Distance: The difference in sequence numbers of two
successively lost packets which may or may not be
separated by successfully received packets.
Example: In a packet stream, the packet with sequence number 20
is considered lost, followed by the packet with
sequence number 50. The loss distance is 30.
Loss period: Let P_i be the i'th packet. Define f(P_i) = 1 if P_i
is lost, 0 otherwise. Then, a loss period begins if
f(P_i) = 1 and f(P_(i-1)) = 0
Example: Consider the following sequence of lost (denoted by x)
and received (denoted by r) packets.
r r r x r r x x x r x r r x x x
Then, with `i' assigned as follows,
1 1 1 1 1 1
i: 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5
Koodli, Ravikanth Expires 5 June 2002 [Page 3]
Internet Draft Loss Pattern Metrics 5 December 2001
f(P_i) is,
f(P_i): 0 0 0 1 0 0 1 1 1 0 1 0 0 1 1 1
and there are four loss periods in the above sequence
beginning at P_3, P_6, P_10, and P_13.
5. Definitions for Samples of One-way Loss Distance, and One-way
Loss Period
5.1. Metric Names
5.1.1. Type-P-One-Way-Loss-Distance-Stream
5.1.2. Type-P-One-Way-Loss-Period-Stream
5.2. Metric Parameters
Src, the IP address of a host
Dst, the IP address of a host
T0, a time
Tf, a time
lambda, a rate of any sampling method chosen in reciprocal of
seconds
5.3. Metric Units
5.3.1. Type-P-One-Way-Loss-Distance-Stream
A sequence of pairs of the form <loss distance, loss>, where
loss is derived from the sequence of <time, loss> in [1], and loss
distance is either zero or a positive integer.
5.3.2. Type-P-One-Way-Loss-Period-Stream
A sequence of pairs of the form <loss period, loss>, where loss is
derived from the sequence of <time, loss> in [1], and loss period is
an integer.
Koodli, Ravikanth Expires 5 June 2002 [Page 4]
Internet Draft Loss Pattern Metrics 5 December 2001
5.4. Definitions
5.4.1. Type-P-One-Way-Loss-Distance-Stream
When a packet is considered lost (using the definition in [1]),
we look at its sequence number and compare it with that of the
previously lost packet. The difference is the loss distance between
the lost packet and the previously lost packet. The sample would
consist of <loss distance, loss> pairs. This definition assumes that
sequence numbers of successive test packets increase monotonically by
one. The loss distance associated with the very first packet loss is
considered to be zero.
The sequence number of a test packet can be derived from the
timeseries sample collected by performing the loss measurement
according to the methodology in [1]. For example, if a loss sample
consists of <T0,0>, <T1,0>, <T2,1>, <T3,0>, <T4,0>, the sequence
numbers of the five test packets sent at T0, T1, T2, T3, and T4 can
be 0, 1, 2, 3 and 4 respectively, or 100, 101, 102, 103 and 104
respectively, etc.
5.4.2. Type-P-One-Way-Loss-Period-Stream
We start a counter 'n' at an initial value of zero. This
counter is incremented by one each time a lost packet satisfies the
definition outlined in 4. The metric is defined as <loss period,
loss> where "loss" is derived from the sequence of <time, loss> in
Type-P-One-Way-Loss-Stream [1], and loss period is set to zero when
"loss" is zero in Type-P-One-Way-Loss-Stream, and loss period is set
to 'n' (above) when "loss" is one in Type-P-One-Way-Loss-Stream.
Essentially, when a packet is lost, the current value of "n"
indicates the loss period to which this packet belongs. For a packet
that is received successfully, the loss period is defined to be zero.
5.4.3. Examples
Let the following set of pairs represent a Type-P-One-Way-Loss-Stream.
{<T1,0>,<T2,1>,<T3,0>,<T4,0>,<T5,1>,<T6,0>,<T7,1>,<T8,0>,<T9,1>,<T10,1>}
where T1, T2,..,T10 are in increasing order.
Packets sent at T2, T5, T7, T9, T10 are lost. The two derived
metrics can be obtained from this sample as follows.
(i) Type-P-One-Way-Loss-Distance-Stream:
Koodli, Ravikanth Expires 5 June 2002 [Page 5]
Internet Draft Loss Pattern Metrics 5 December 2001
Since packet 2 is the first lost packet, the associated loss
distance is zero. For the next lost packet (packet 5), loss distance
is 5-2 or 3. Similarly, for the remaining lost packets (packets
7, 9, and 10) their loss distances are 2, 2, and 1 respectively.
Therefore, the Type-P-One-Way-Loss-Distance-Stream is:
{<0,0>,<0,1>,<0,0>,<0,0>,<3,1>,<0,0>,<2,1>,<0,0>,<2,1>,<1,1>}
(ii) The Type-P-One-Way-Loss-Period-Stream:
The packet 2 sets the counter 'n' to 1, which is incremented
by one for packets 5, 7 and 9 according to the definition in 4.
However, for packet 10, the counter remains at 4, again satisfying
the definition in 4. Thus, the Type-P-One-Way-Loss-Period-Stream is:
{<0,0>,<1,1>,<0,0>,<0,0>,<2,1>,<0,0>,<3,1>,<0,0>,<4,1>,<4,1>}
5.5. Methodologies
The same methodology outlined in [1] can be used to conduct the
sample experiments. A synopsis is listed below.
Generally, for a given Type-P, one possible methodology would
proceed as follows:
- Arrange that Src and Dst have clocks that are synchronized with
each other. The degree of synchronization is a parameter of the
methodology, and depends on the threshold used to determine loss
(see below).
- At the Src host, select Src and Dst IP addresses, and form a test
packet of Type-P with these addresses.
- At the Dst host, arrange to receive the packet.
- At the Src host, place a timestamp in the prepared Type-P packet,
and send it towards Dst.
- If the packet arrives within a reasonable period of time, the
one-way packet-loss is taken to be zero.
- If the packet fails to arrive within a reasonable period of
time, the one-way packet-loss is taken to be one. Note that the
threshold of "reasonable" here is a parameter of the methodology.
Koodli, Ravikanth Expires 5 June 2002 [Page 6]
Internet Draft Loss Pattern Metrics 5 December 2001
5.6. Discussion
The Loss-Distance-Stream metric allows one to study the separation
between packet losses. This could be useful in determining a "spread
factor" associated with the packet loss rate. In conjunction, the
Loss-Period-Stream metric allows the study of loss burstiness for
each occurrence of loss. A single loss period of length 'n' can
account for a significant portion of the overall loss rate. Note
that it is possible to measure distance between loss bursts separated
by one or more successfully received packets. (Refer to Sections 6.4
and 6.5).
5.7. Sampling Considerations
The proposed metrics can be used independent of the particular
sampling method used. We note that Poisson sampling may not
yield appropriate values for these metrics for certain real-time
applications such as voice over IP, as well as to TCP-based
applications. For real-time applications, it may be more appropriate
to use the ON-OFF [11] model, in which an ON period starts with
certain probability 'p', during which certain number of packets
are transmitted with mean 'lambda-on' according to geometric
distribution and an OFF period starts with probability '1-p' and
lasts for a period of time based on exponential distribution with
rate 'lambda-off'.
For TCP-based applications, one may use the model proposed in [7].
See [8] for an application of the model.
5.8. Errors and Uncertainties
The measurement aspects, including the packet size, loss
threshold, type of the test machine chosen etc, invariably influence
the packet loss metric itself and hence the derived metrics described
in this document. Thus, when making assessment of the results
pertaining to the metrics outlined in this document, attention must
be paid to these matters. See [1] for a detailed consideration of
errors and uncertainties regarding the measurement of base packet
loss metric.
Koodli, Ravikanth Expires 5 June 2002 [Page 7]
Internet Draft Loss Pattern Metrics 5 December 2001
6. Statistics
6.1. Type-P-One-Way-Loss-Noticeable-Rate
Define loss of a packet to be "noticeable" [6] if the distance
between the lost packet and the previously lost packet is no greater
than delta, a positive integer, where delta is the "loss constraint".
Example: Let delta = 99. Let us assume that packet 50 is lost
followed by a bursty loss of length 3 starting from packet 125. All
the three losses starting from packet 125 are noticeable.
Given a Type-P-One-Way-Loss-Distance-Stream, this statistic can be
computed simply as the number of losses that violate some constraint
delta, divided by the number of losses. (Alternatively, it can also
be defined as the number of "noticeable losses" to the number of
successfully received packets). This statistic is useful when the
actual distance between successive losses is important. For example,
many multimedia codecs can sustain losses by "concealing" the effect
of loss by making use of past history information. Their ability to
do so degrades with poor history resulting from losses separated by
close distances. By choosing delta based on this sensitivity, one
can measure how "noticeable" a loss might be for quality purposes.
The noticeable loss requires a certain "spread factor" for losses
in the timeseries. In the above example where loss constraint is
equal to 99, a loss rate of one percent with a spread of 100 between
losses (e.g., 100, 200, 300, 400, 500 out of 500 packets) may be more
desirable for some applications compared to the same loss rate with a
spread that violates the loss constraint (e.g., 100, 175, 275, 290,
400: losses occurring at 175 and 290 violate delta = 99).
6.2. Type-P-One-Way-Loss-Period-Total
This represents the total number of loss periods, and can be
derived from the loss period metric Type-P-One-Way-Loss-Period-Stream
as follows:
Type-P-One-Way-Loss-Period-Total = maximum value of the first
entry of the set of pairs, <loss period, loss>, representing the loss
metric Type-P-One-Way-Loss-Period-Stream.
Note that this statistic does not describe the duration of each
loss period itself. If this statistic is large, it does not mean
that the losses are more spread out than they are otherwise; one
or more loss periods may include bursty losses. This statistic is
generally useful in gathering first order of approximation of loss
spread.
Koodli, Ravikanth Expires 5 June 2002 [Page 8]
Internet Draft Loss Pattern Metrics 5 December 2001
6.3. Type-P-One-Way-Loss-Period-Lengths
This statistic is a sequence of pairs <loss period,
length>, with the "loss period" entry ranging from 1 -
Type-P-One-Way-Loss-Period-Total. Thus the total number of
pairs in this statistic equals Type-P-One-Way-Loss-Period-Total. In
each pair, the "length" is obtained by counting the number of pairs,
<loss period, loss>, in the metric Type-P-One-Way-Loss-Period-Stream
which have first entry equal to "loss period."
Since this statistic represents the number of packets lost in each
loss period, it is an indicator of burstiness of each loss period.
In conjunction with loss-period-total statistic, this statistic is
generally useful in observing which loss periods are potentially more
influential than others from a quality perspective.
6.4. Type-P-One-Way-Inter-Loss-Period-Lengths
This statistic measures distance between successive loss
periods. It takes the form of a set of pairs <loss period,
inter-loss-period-length>, with the "loss period" entry ranging from
1 - Type-P-One-Way-Loss-Period-Total, and "inter-loss-period-length"
is the loss distance between the last packet considered lost in "loss
period" 'i-1', and the first packet considered lost in "loss period"
'i', where 'i' ranges from 2 to Type-P-One-Way-Loss-Period-Total.
The "inter-loss-period-length" associated with the first "loss
period" is defined to be zero.
This statistic allows one to consider, for example, two loss
periods each of length greater than one (implying loss burst), but
separated by a distance of 2 to belong to the same loss burst if such
a consideration is deemed useful. When the Inter-Loss-Period-Length
between two bursty loss periods is smaller, it could affect the loss
concealing ability of multimedia codecs since there is relatively
smaller history. When it is larger, an application may be able to
rebuild its history which could dampen the effect of an impending
loss (period).
6.5. Examples
We continue with the same example as in Section 5.4.3. The three
statistics defined above will have the following values.
- Let delta = 2. In Type-P-One-Way-Loss-Distance-Stream
{<0,0>,<0,1>,<0,0>,<0,0>,<3,1>,<0,0>,<2,1>,<0,0>,<2,1>,<1,1>},
Koodli, Ravikanth Expires 5 June 2002 [Page 9]
Internet Draft Loss Pattern Metrics 5 December 2001
there are 3 loss distances that violate the delta of 2. Thus,
Type-P-One-Way-Loss-Noticeable-Rate = 3/5 ((number of noticeable
losses)/(number of total losses))
- In Type-P-One-Way-Loss-Period-Stream
{<0,0>,<1,1>,<0,0>,<0,0>,<2,1>,<0,0>,<3,1>,<0,0>,<4,1>,<4,1>},
the largest of the first entry in the sequence of <loss
period,loss> pairs is 4. Thus,
Type-P-One-Way-Loss-Period-Total = 4
- In Type-P-One-Way-Loss-Period-Stream
{<0,0>,<1,1>,<0,0>,<0,0>,<2,1>,<0,0>,<3,1>,<0,0>,<4,1>,<4,1>},
the lengths of individual loss periods are 1, 1, 1 and 2
respectively. Thus,
Type-P-One-Way-Loss-Period-Lengths =
{<1,1>,<2,1>,<3,1>,<4,2>}
- In Type-P-One-Way-Loss-Period-Stream
{<0,0>,<1,1>,<0,0>,<0,0>,<2,1>,<0,0>,<3,1>,<0,0>,<4,1>,<4,1>},
the loss periods 1 and 2 are separated by 3 (5-2), loss periods
2 and 3 are separated by 2 (7-5), and 3 and 4 are separated by 2
(9-7). Thus,
Type-P-One-Way-Inter-Loss-Period-Lengths =
{<1,0>,<2,3>,<3,2>,<4,2>}
7. Security Considerations:
Since this draft proposes sample metrics based on the base loss
metric defined in [1], it inherits the security considerations
mentioned in [1].
Conducting Internet measurements raises both security and privacy
concerns. This document does not specify a particular implementation
of metrics, so it does not directly affect the security of the
Internet nor of applications which run on the Internet. However,
Koodli, Ravikanth Expires 5 June 2002 [Page 10]
Internet Draft Loss Pattern Metrics 5 December 2001
implementations of these metrics must be mindful of security and
privacy concerns.
The derived sample metrics in this document are based on the loss
metric defined in RFC-2680 [1], and thus they inherit the security
considerations of that document. The reader should consult [1] for a
more detailed treatment of security considerations.
Nevertheless, there are a few things to highlight. First,
the lambda specified in the Type-P-Loss-Distance-Stream and
Type-P-Loss-Period-Stream controls the rate at which test packets
are sent, and therefore if it is set inappropriately large could
perturb the network under test, cause congestion, or at worst be a
denial-of-service attack to the network under test.
Second, privacy of user data is not a concern, since the
underlying metric is intended to be implemented using test packets
that contain no user information. Even if packets contained user
information, the derived metrics do not release data sent by the
user. Third, the results could be perturbed by attempting to corrupt
or disrupt the underlying stream, for example adding extra packets
that look just like test packets.
In general, legitimate measurements must have their parameters
selected carefully in order to avoid interfering with normal traffic
in the network. Such measurements should also be authorized and
authenticated in some way so that attacks can be identified and
intercepted.
8. IANA Considerations
Since this document does not define a specific protocol, nor does
it define any well-known values, there are no IANA considerations for
this document.
9. Acknowledgements
Matt Zekauskas provided insightful feedback and the text for the
Security Considerations section. We sincerely thank him for his
painstaking review and for supporting this work along with Merike
Kaeo. Thanks to Guy Almes for encouraging the work, and Vern Paxson
for the comments during the IETF meetings. Thanks to Steve Glass for
making the presentation at the Oslo meeting.
Koodli, Ravikanth Expires 5 June 2002 [Page 11]
Internet Draft Loss Pattern Metrics 5 December 2001
References
[1] G. Almes and S. Kalindindi and M. Zekauskas, "A One-way Packet
Loss Metric for IPPM", RFC 2680, September 1999.
[2] J.-C. Bolot and A. vega Garcia, "The case for FEC-based error
control for Packet Audio in the Internet", ACM Multimedia
Systems, 1997.
[3] M. S. Borella, D. Swider, S. Uludag, and G. B. Brewster,
"Internet Packet Loss: Measurement and Implications for
End-to-End QoS," Proceedings, International Conference on
Parallel Processing, August 1998.
[4] S. Bradner, "Key words for use in RFCs to Indicate Requirement
Levels," RFC 2119, Internet Engineering Task Force, March 1997.
[5] M. Handley, "An examination of MBONE performance", Technical
Report, USC/ISI, ISI/RR-97-450, July 1997
[6] R. Koodli, "Scheduling Support for Multi-tier Quality of
Service in Continuous Media Applications", PhD dissertation,
Electrical and Computer Engineering Department, University of
Massachusetts, Amherst, MA 01003, September 1997.
[7] J. Padhye, V. Firoiu, J. Kurose and D. Towsley, "Modeling TCP
throughput: a simple model and its empirical validation", in
Proceedings of SIGCOMM'98, 1998.
[8] J. Padhye, J. Kurose, D. Towsley and R. Koodli, "A TCP-friendly
rate adjustment protocol for continuous media flows over
best-effort networks", short paper presentation in ACM
SIGMETRICS'99. Available as Umass Computer Science tech report
from ftp://gaia.cs.umass.edu/pub/Padhye98-tcp-friendly-TR.ps.gz
[9] V. Paxson, "End-to-end Internet packet dynamics", IEEE/ACM
Transactions on Networking, 7(3), pages 277-292, June 1999.
[10] V. Paxson, G. Almes, J. Mahdavi, and M. Mathis, "Framework for
IP Performance Metrics", RFC 2330, May 1998.
[11] K. Sriram and W. Whitt, "Characterizing superposition arrival
processes in packet multiplexers for voice and data", IEEE
Journal on Selected Areas of Communication, pages 833-846,
September 1986,
[12] M. Yajnik, J. Kurose and D. Towsley, "Packet loss correlation
in the MBONE multicast network", Proceedings of IEEE Global
Internet, London, UK, November 1996.
Koodli, Ravikanth Expires 5 June 2002 [Page 12]
Internet Draft Loss Pattern Metrics 5 December 2001
Addresses
Questions about this memo can be directed to the authors:
Rajeev Koodli Rayadurgam Ravikanth
Communications Systems Lab Axiowave Networks Inc.
Nokia Research Center 100 Nickerson Road
313 Fairchild Drive Marlborough, MA- 01752
Mountain View, California 94043 USA
USA Email: rravikanth@axiowave.com
Phone: +1-650 625-2359
EMail: rajeev.koodli@nokia.com
Fax: +1 650 625-2502
Koodli, Ravikanth Expires 5 June 2002 [Page 13]