Internet Draft                                            Anwar Siddiqui
                                                              Avaya Inc.
                                                           Dan Romascanu
                                                              Avaya Inc.
                                                       Eugene Golovinsky
                                                            BMC Software
                                                             9 June 2003


             Real-time Application Quality of Service
               Monitoring (RAQMON) Framework
          <draft-ietf-rmonmib-raqmon-framework-02.txt>

Status of this Memo

   This document is an Internet-Draft and is in full conformance with
   all provisions of Section 10 of RFC2026.  Internet-Drafts are working
   documents of the Internet Engineering Task Force (IETF), its areas,
   and its working groups.  Note that other groups may also distribute
   working documents as Internet-Drafts.

   Internet-Drafts are draft documents valid for a maximum of six months
   and may be updated, replaced, or obsoleted by other documents at any
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   material or to cite them other than as "work in progress."

   The list of current Internet-Drafts can be accessed at
   http://www.ietf.org/ietf/1id-abstracts.txt

   The list of Internet-Draft Shadow Directories can be accessed at
   http://www.ietf.org/shadow.html.

Copyright Notice

   Copyright (C) The Internet Society (2003).  All Rights Reserved.

Abstract

   There is a need to extend the RMON framework to monitor end devices
   such as IP Phones, Pagers, Instant Message Clients, Mobile Phones,
   and various other Hand held computing devices.  This memo extends
   RMON Framework to allow Real-time QoS Monitoring of various
   Applications that run on these types of end devices and allows such
   information be integrated with RMON Framework via SNMP.

   Distribution of this memo is unlimited.

Table of Contents



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   Status of this Memo                                             1
   Abstract                                                        1
    1 Introduction                                                 2
    2 RAQMON Functional Architecture                               4
    3 RAQMON Operation in Congestion Safe Mode                    11
    4 Measurement Methodology                                     14
    5 A Simple list of Metrics pre-defined in BASIC PDU           14
    6 Report Aggregation and Statistical Data processing          20
    7 Keeping Historical Data and Storage                         21
    8 Normative References                                        21
    9 Informative References                                      22
    10 Intellectual Property                                      23
    11 Security Considerations                                    24
    12 IANA Considerations                                        27
    13 Acknowledgements                                           27
    14 Authors' Addresses                                         28
    A Full Copyright Statement                                    28

1. Introduction

   With the growth of Internet and advancement of embedded technologies,
   smart IP devices such as IP Phones, Pagers, Instant Message Clients,
   Mobile Phones, Wireless Hand-helds and various other computing
   devices have become an integral part of our day-to-day operations.
   Enterprise operators, IT Managers, Application Service Providers,
   Network Service Providers etc. have an inherent need to monitor these
   types applications and devices to assure end user quality of service.
   It is the objective of this draft to deliver a monitoring solution
   for such environment by extending the RMON framework [RFC2819]. This
   memo extends the RMON Framework to allow Real-time QoS Monitoring of
   various Applications that run on these types of end-devices and
   allows such information be integrated with RMON Framework via SNMP.

   Real-Time Application QoS Monitoring Framework (RAQMON) allows end
   devices and applications to report QoS statistics in Real-Time. Many
   Real-Time Applications as well as non-real time applications managed
   within RMON Framework can report application level QoS statistics in
   Realtime using RAQMON Framework outlined in this draft. Some possible
   applications scenarios include applications such as Voice over IP,
   Fax over IP, Video over IP, Instant Messaging (IM), Email, software
   download applications, e-business style transactions, web access from
   handheld computing devices etc.

   User experience of an application running on an IP end device has lot
   to do with the type of application a user is running and the
   surrounding resources available to that application. An end-to-end
   application quality of service (QoS) experience is a compound effect
   of various applications level transactions and available network and



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   host resources. For example, End-to-End user experience of a Voice
   over IP (VoIP) call depends on Total Time required to set up the call
   as much as media related performance such as End-to-End Delay,
   Jitter, Packet Loss, the Type of codec used in a call. Network
   protocols like DiffServ, RSVP, IEEE 802.1p/Q tags along with
   available host resources such as Device CPU or memory utilized by
   other applications while the call is ongoing also influences such
   performance of a VoIP call.

   An end-to-end application quality of service (QoS) experience is
   application context sensitive. For example, the kinds of parameters
   reported by an IP telephony application may not really be needed for
   other applications such as Instant. Real-Time Application QoS
   Monitoring (RAQMON) Framework offers a mechanism to report end-to-end
   QoS experience appropriate for a specific application context by
   providing mechanisms to report a sub set of metrics from a pre-
   defined list metrics.

   In order to facilitate complete End-to-End view, RAQMON correlates
   statistics that involve:

   i. "User, Application, Session" specific parameters - e.g. session
   setup time, session duration parameters based an application context.

   ii. "IP end device" specific parameters during a session e.g. CPU
   Usage, memory usage

   iii. "Transport network" specific parameter during a session (e.g.
   End-to-End Delay, One Way Delay, Jitter, Packet loss etc.

   At any given point, it's the applications at these devices that can
   correlate such diverse data and report end-to-end performance. Real-
   Time Application QoS Monitoring (RAQMON) Framework specified in this
   memo offers a mechanism to report such end-to-end QoS view and
   integrate such view to RMON Framework. In Particular, RAQMON
   Framework standardizes the following:

   a. A RAQMON Protocol Data Unit (PDU) exchanged between RAQMON
   entities using existing Internet Transport Protocols such as RTCP and
   SNMP.

   b. A portion of the Management Information Base (MIB) as an extension
   of RMON MIB Modules for use with network management protocols in the
   Internet community.

   This memo provides RAQMON functional architecture, RAQMON entity
   definitions, behavior of various RAQMON entities and definition of
   various parameters carried within RAQMON PDU.



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   The RAQMON QoS PDU [RAQMON-PDU] memo provides definitions of
   syntactical PDU structure and use case scenarios of transmission of
   such PDU over Real-time Transport Control Protocol (RTCP) and Simple
   Network Management Protocol (SNMP).

   The RAQMON MIB [RAQMON-MIB] memo describes the Management Information
   Base (MIB) for use with network management protocol in the Internet
   community. The document proposes an extension to the Remote
   Monitoring MIB [RFC2819] to accommodate RAQMON solution.

   The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT",
   "SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", and "OPTIONAL" in this
   document are to be interpreted as described in [RFC2119].

2. RAQMON Functional Architecture

   RAQMON Framework extends the architecture created in the RMON MIB
   [RFC2819] by providing application performance as experienced by end-
   users.  The RAQMON architecture is based on three functional
   components named below:

   - RAQMON Data Source (RDS)

   - RAQMON Report Collector (RRC)

   - RAQMON MIB Structure

   A RAQMON Data Source (RDS) is a functional component that acts as a
   source of data for monitoring purposes. End-devices like IP Phones,
   cell Phones, pagers, application clients like Instant Message
   Clients, Soft phones in PC, etc. are envisioned to act as RDSs within
   RAQMON Framework.


   +----------------------+        +---------------------------+
   |    IP End-Device     |        |    IP End-Device   >----+ |
   |+--------------------+|        |+--------------------+   | |
   || APPLICATION        ||        || APPLICATION        |   | |
   ||  -Voice over IP   <----(1)----> -Voice over IP    >- + | |
   ||  -Instant Messaging||        ||  -Instant Messaging| | 3 |
   ||  -Email            ||        ||  -Email            | 2 | |
   |+--------------------+|        |+--------------------+ | | |
   |                      |        |                       | | |
   |                      |        | +------------------+  | | |
   +----------------------+        | |RAQMON Data Source|<-+ | |
                                   | |    (RDS)         |<---+ |
                                   | +------------------+      |
                                   +-----------|---------------+



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                                               |
                                 (4) RAQMON PDU transported
                           over RTCP APP Packet or SNMP Notifications
                                               |
                  +----------------------------+
                  |                            |
                  |/                           |/
     +------------------+      +------------------+       +-------------+
     |RAQMON Report     |  ..  |RAQMON Report     |       |Network Mngmt|
     |Collector (RRC) #n|      |Collector (RRC) #1|<--5-->| Application |
     +------------------+      +------------------+       +-------------+


   Figure 1 - RAQMON Framework.

   (1) Communication Session between applications

   (2) Context-Sensitive Metrics

   (3) Device State Specific Metrics

   (4) RAQMON metrics transmitted over specified interface (Specific
   Protocol Interface, IP Address, port)

   (5) Management Application - RRC interaction using the RAQMON MIB


   A RAQMON Report Collector (RRC) collects statistics from multiple
   RDSs, analyzes it, and stores such information appropriately. A
   RAQMON Report Collector (RRC) is envisioned to be a network server,
   serving an administrative domain defined by the network
   administrator. RRC component of the RAQMON architecture is envisioned
   to be computationally resourceful.

   The RAQMON Management Information Base (RAQMON MIB) extends the
   Remote Monitoring MIB [RFC2819] to accommodate the RAQMON Framework
   and exposes End-to-End Application QoS to Network Management
   Applications.

2.1 RAQMON Data Source (RDS)

   A RAQMON Data Source (RDS) is a source of data for monitoring
   purposes. RDS monitoring function is performed in real-time during
   each communication session. RDS and RRC entity captures QoS
   attributes of such communication session and report that within a
   RAQMON "reporting session".

   A RDS is primarily responsible for abstracting IP end-devices and



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   applications within RAQMON Architecture. It gathers the parameters
   for a particular communication session and forwards them to the
   appropriate RAQMON Report Collector (RRC). Since it is envisioned
   that the RDS functionality will be realized by writing
   firmware/software running on potentially small, low powered end-
   device, the design of RDS element is optimized towards that. Like the
   implementations of routing and management protocols, an
   implementation of RDS in an end device will typically execute in the
   background, not in the data-forwarding path. It is further envisioned
   that an RDS residing in an IP end Device is cable of gathering report
   from multiple applications residing in that device and send out
   compound QoS reports associated to multiple communication session at
   a given moment. For example a conference bridge hosting few different
   conference calls or a two party Video Call consisting of Audio/Video
   sessions. In each case a RDS could send out one single RAQMON report
   that consists of multiple sub-reports associated to audio and video
   session or sub-reports for each conference call.

   RDSs use a PUSH mechanism to report QoS parameters. While the
   applications running on the RDS decide the content of the PDU
   appropriate for an application context, a RAQMON Data Source (RDS)
   asynchronously sends out reports to RRC.

   The rate at which PDUs are sent from RDS to RRC is controlled by the
   Applications' administrative domain policy. While this mechanism
   provides flexibility to gather a detailed end-to-end experience
   required by the IT Managers and System Administrators, certain steps
   should be followed to operate RAQMON in congestion safe manner.
   Section 3 addresses steps required for Congestion safe operation.

   A RAQMON Data Source (RDS) reports QoS statistics for simplex flows.
   At a given instance, a report from RDS is logically viewed as QoS
   parameters associated to a communication session as perceived by the
   reporting RDS. For example if two IP Phone users namely Alice and
   John are involved in a communication session, end-to-end delay
   experienced by IP Phone user Alice could be different than IP Phone
   user John for variety of reasons. Hence a report from Alice's IP
   Phone RDS represents QoS performance of that call as perceived by
   Alice.

2.2 RAQMON Report Collector (RRC)

   A RAQMON Report Collector (RRC) receives RAQMON PDUs from multiple
   RDSs, analyzes and stores it in the RAQMON MIB. The RRC is envisioned
   to be computationally resourceful, providing a storage and
   aggregation point for a set of RDSs.

   Since RDSs can belong to separate administrative domains, the RAQMON



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   Framework allows RDSs to report QoS parameters to separate RRCs.
   Vendors can develop a management application to correlate information
   residing in different RRCs across multiple administrative domains to
   represent one communication session. However such application level
   specification in RRC is beyond the scope of this memo.

2.3 RAQMON Protocol Data Unit (PDU)

   A RAQMON Protocol Data Unit (PDU) is a common data format (i.e.
   "Name" and "Value" pair) commonly understood by RDSs and RRCs. A
   RAQMON PDU does not transport application data but rather occupies
   the place of a payload specification at the application layer of the
   protocol stack. Either RTCP or SNMP is used to carry RAQMON PDU
   between RDSs and RRCs. Either TCP or UDP could be used as a transport
   layer protocol within the protocol stack.

   Though transmitted as one Protocol Data Unit, the RAQMON PDU is
   functionally divided into two different parts namely Basic Part and
   Application specific extensions required for vendor specific
   extensions. Both functional parts trail behind SMI Network Management
   Private Enterprise Codes and currently maintained by IANA at
   http://www.iana.org/assignments/enterprise-numbers.

   The BASIC Part of RAQMON PDU: The Basic part of the RAQMON PDU trails
   behind the SMI Network Management Private Enterprise Code 0 -
   indicating an IETF standard construct. The RAQMON PDU basic part
   offers an entry-type (a.k.a. "Name") from a pre-defined list of QoS
   parameters defined in table 1 and allows applications to fill in
   appropriate values for those parameters. Application developers also
   have the flexibility to make a RDS report built only of a sub-set of
   the parameters listed in table 1 by identifying appropriate "Name",
   "Value" pairs to the RDS.

   The Application Part of RAQMON PDU: Since it is difficult to
   structure a BASIC Part that meets the needs of all applications,
   RAQMON provides extension capabilities to convey application-,
   vendor-, device- etc. specific parameters for future use. Additional
   parameters can be defined within payload of the APP part of the PDU
   as Type Length Value (TLV) triplets or varbinds by the application
   developers or vendors. The Application part of the RAQMON PDU trails
   behind a vendor's SMI Network Management Private Enterprise Codes
   found in http://www.iana.org/assignments/enterprise-numbers. Such
   application specific extensions should be maintained and published by
   the application vendor.

   Though RDSs and RRCs are designed to be mostly stateless for an
   entire reporting session, the framework would require an indication
   for the end of the reporting MAY send a RAQMON PDU with all NULL



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   values to indicate the end of the reporting session to the RRC. A
   NULL PDU is a RAQMON PDU containing ALL NULL values (i.e. nothing to
   report) and a syntactical definition of NULL PDU specification is
   available in [RAQMON-PDU].

   Though RAQMON Framework expects RAQMON PDUs to operate in lossy
   networks, retransmission is not included in RAQMON design as it is
   viewed as transport layer capability. However not having
   retransmission and acknowledgements between RDS/RRC pair not only
   make RAQMON Framework suffer from loss of PDUs, but it complicates
   the problem further in the case RAQMON NULL PDUs since NULL PDUs
   define end of reporting session. So to avoid having RRCs not knowing
   the state of reporting, following measures are taken to deal with the
   loss of NULL PDU gracefully, in case NULL PDUs are lost:

   - RRCs should also use other lower level indications such as RRCs
   receiving an RTCP BYE Packet from a RDS to interpret "end or
   reporting session" which will help RRCs.

   - RRCs must use session time out mechanisms to "assume" end of
   reporting for RDSs which has been out of reporting for a reasonable
   duration of time. Such time out parameters should be a configurable
   parameter in vendor implementations and should be assigned during
   deployment.

   Further specification of RAQMON PDUs can be found in [RAQMON-PDU]
   memo.

2.4 RDS/RRC Network Transport Protocol Interface

   RAQMON PDUs rely on the underlying protocol(s) to provide transport
   functionalities and other attributes of a transport protocol. e.g.
   transport reliability, re-transmission, error correction, length
   indication, congestion safety, fragmentation/defragmentation etc. The
   maximum length of the RAQMON data packet is limited only by the
   underlying protocols.

   The memo [RAQMON-PDU] defines the structure of the RAQMON PDU and
   describes how the PDU is transported over existing Application level
   protocols like Real-time Transport Control Protocol (RTCP) and Simple
   Network Management Protocol (SNMP).

   Carrying RAQMON PDUs over existing protocols like RTCP or SNMP has
   following advantages:

   1. Lightweight - RDSs will be implemented on low powered embedded
   devices with limited device resources.




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   2. Scalable  - since RRCs need to interact with a very large number
   of RDSs, scalability of transport protocol is a requirement.

   3. Security  - Since RAQMON statistics may carry sensitive system
   information requiring protection from unauthorized disclosure and
   modification in transit, a transport protocol that provides strong
   secure modes is a requirement - met by RTCP and SNMP.

   4. NAT Friendly - Comply with [RFC3235], so that an RDS could
   communicate with an RRC through a Firewall/Network Address
   Translation device.


   Though RAQMON PDU can be transported over RTCP as well as SNMP, it is
   not mandatory for RDSs to support both transport protocols
   interfaces. However, since RRCs are computationally resourceful, it
   is required that RRCs support both RTCP and SNMP interfaces to
   accommodate RDSs running either protocol. Choice of an appropriate
   network transport protocol (i.e. TCP or UDP) is also left upon the
   specific implementation as it fits the deployment need. Readers
   should note that if SNMP is used to carry RAQMON PDU, practical
   deployment may dictate UDP as the only viable choice.

   In Future, if RAQMON PDUs are to be carried in an underlying protocol
   that provides the abstraction of a continuous octet stream rather
   than messages (packets), an encapsulation of the RAQAMON packets must
   be defined to provide a framing mechanism. Framing is also needed if
   the underlying protocol may contain padding so that the extent of the
   RAQMON payload cannot be determined. The framing mechanism is not
   defined in this document. Carrying several RAQMON packets in one
   network or transport packet reduces header overhead.

   The following section describes the usage of RTCP and SNMP to carry
   RAQMON PDU:

2.4.1 Usage of RTCP to carry RAQMON PDUs

   The RAQMON Framework is comprised of a unidirectional exchange of
   PDUs between RDS/RRC pair.  The protocol data units are mapped to an
   existing transport protocol such as Real-time Transport Control
   Protocol (RTCP).

   To accommodate RTCP as RAQMON PDU Transport, the RRC-RTCP interface
   needs to minimally recognize RTCP APP reports as defined in RFC 1889.

   + During a monitored communication session, the RDSs will send a
   RAQMON PDU to a target RRC as a payload to RTCP APP Packet [RFC
   1889].



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   RAQMON PDU transport over RTCP constitutes a simple one-way send
   protocol. The transport protocol used to carry RAQMON PDUs would have
   effects on the overall operation and deployment of RAQMON Framework.
   The RDSs will not be capable of inferring successful delivery of PDUs
   over a lossy network since the RAQMON PDU is expected to operate in
   lossy network environments. However if required, RAQMON PDUs can be
   carried over RTCP/TCP as oppose to RTCP/UDP to ensure transport
   reliability.

   + The RAQMON reporting session between RDS and RRC is mostly
   stateless.

   If RTCP is used as transport, RDSs should also send a RTCP BYE Packet
   after having sent a RAQMON NULL PDU within RTCP APP Packet to
   indicate the end of a reporting session. Such measures will increase
   the probability of reaching a RRC in a lossy network environment.

   + RRCs should implement session timers to timeout a RDS that has not
   sent a report within that timeout period. In the case of a lossy
   network (e.g. RAQMON PDU over RTCP/UDP), such measures will ensure
   that RRCs do not wait for ever for another PDU from RDS which might
   have been lost in the network.

   RRCs, along with unique session IDs, could also use specific fields
   within a RAQMON PDU like the 6-octet MAC address, the IPv4/IPv6
   Address, the Application name or an address to correlate a received
   RAQMON PDU to an ongoing session.

   + IANA Port XXXX has been reserved as a default port to carry RAQMON
   PDU over RTCP.

2.4.2 SNMP Notifications as RDS/RRC Network Transport Protocol

   SNMP Notifications (Trap or Inform) PDUs are used to transport RAQMON
   PDUs in the following way:

   + RDSs embed the RAQMON PDU information in SNMP Notifications to
   report RAQMON statistics. The MIB used to define the mapping of the
   RAQMON PDU information in SNMP is defined in [RAQMON-PDU]

   + To keep the RDS realization simple and keep the protocol
   lightweight, the RDSs will not be REQUIRED to respond to SNMP
   requests like get, set, etc., as an SNMP compliant responder would.

   +  RRCs implemented as an SNMP manager, must send an SNMP INFORM
   Response could for each associated SNMP INFORM originated by the RDS.

   However sending out Acknowledgements from RRCs to RDSs can create



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   bottleneck as additional RDS load is created, specially when the RRCs
   will be receving many Inform PDUs from many RRCs. As an alternate,
   SNMP Traps could be used to avoid such ACKs however that diimishes
   any possibility of using SNMP in congestion safe manner in practical
   deployments. Congestion safety related issues are discussed in
   section 3.0 of this memo.

   +  The RDS may ignore the SNMP INFORM Responses.

   + The SNMP Notifications transport for RAQMON PDUs will use the
   standard UDP port 162 used for SNMP Notifications.

   Using SNMP INFORM PDUs for RAQMON has all the advantages offered by a
   well known protocol like SNMP. Privacy and authentication issues
   related to RAQMON are "mostly" covered by SNMP framework. One of the
   drawbacks of using SNMP is the associated overhead SNMP puts on low-
   powered RDSs, for instance - BER encoding, SNMP INFORM Responses sent
   from RRC to RDS etc. As a result added flexibility of the proposed
   RAQMON Framework could be constrained in real life deployment
   scenario depending on the use case.

2.5 Configuring RAQMON Data Sources

   In order to report statistics to RAQMON Report Collector, RDSs will
   need to be configured with the following parameters:

   1. The time interval between RAQMON PDUs

   2. The RRC IP address and port of target RRC.

   A RDS can use one or more of the following mechanisms to gain access
   to configuration parameters:

   - RDS acts as a tftp client and downloads text scripts to read the
   parameters - RDS acts as a DHCP Client and gets RRC address
   information as a DHCP option - RDS acts as a DNS client and gets
   target collector information from a DNS Server - RDS acts as a LDAP
   Client and uses directory look-ups - RDS is manually configured using
   command line interface (CLI), Telephone User Interface (TUI) etc.

   Compliance to RAQMON specification does not require usage of any
   specific configuration mechanisms mentioned above. It is left to the
   implementers to choose appropriate provisioning mechanisms for a
   system.

3. RAQMON Operation in Congestion Safe mode

   RAQMON PDUs can be transmitted over multiple transport protocols,



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   including UDP and TCP. The RAQMON Framework will be congestion safe,
   if a RAQMON PDU is transported over TCP. To ensure congestion safety
   clearly the best thing to do is to use a transport protocol like TCP
   or SCTP. If this is not feasible, it may be necessary to fall back to
   UDP. A RAQMON PDU from RDS to RRC either over RTCP or SNMP allows the
   use of UDP for transport, which might lead to network congestion
   under heavy network load.

   One solution to the problem might be to deprecate UDP entirely for
   RAQMON. Though RAQMON PDU over RTCP can be transported over TCP, SNMP
   over TCP is not commonly practiced in practical deployment. Moreover
   there are legitimate places where UDP appears to be quite useful such
   as tiny mobile phones, pagers, various other hand held computing
   devices, RAQMON Report Collectors where extremely high-volume RDSs
   connecting over dedicated networks etc.

   The use of UDP inherently increases the risks of network congestion
   problems, as UDP itself does not define congestion prevention,
   avoidance, detection, or correction mechanisms. The fundamental
   problem with UDP is that it provides no feedback mechanism to allow a
   sender to pace its transmissions against the real performance of the
   network. While this tends to have no significant effect on extremely
   low-volume sender-receiver pairs, the impact of high-volume
   relationships on the network can be severe. This problem could be
   further aggravated by large RAQMON PDU fragmented at the UDP level.

   It should be noted that congestion problem is not just between RDS
   and RRC pair, but whenever there is high fan-in ratio, congestion
   would occur. e.g. many RDSs reporting to a RRC. RAQMON Framework
   using UDP as a transport can attain congestion safety in following
   ways:

   1. Constant Transmission Rate: In a well-managed network a constant
   transmission rate policy (e.g. 1 RAQMON PDU per device every N
   seconds) will ensure congestion safety as devices are introduced into
   the network in a controlled manner. For example, in an Enterprise
   Network, IP Phones are added in a controlled manner and a constant
   transmission rate policy can be sufficient to ensure congestion safe
   operation. As a worst-case scenario, if the RDSs enforce an
   administrative policy where Maximum PDU Transmission rate is no more
   1 RAQMON PDU every 2 minutes, a UDP based implementation can be as
   congestion safe as TCP based implementation. Such policies can be
   enforced while configuring a RDS.

   2. Retransmission timers with back offs: This approach requires that
   at the application level to send a request, then wait for some sort
   of response indicating that the request was received before sending
   anything else. This produces an effect described by some as "ping-



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   ponging" -- traffic bounces back and forth between two nodes like a
   ping-pong ball in a match. Since there's only one ball in play
   between any two players at any given time, most of the potential for
   congestion cascades is eliminated. For example if RAQMON PDU is
   transported using SNMP INFORM PDUs over UDP, a SNMP response from the
   RRC should be processed by the RDS to implement this mechanism.

   This pacing or serialization approach has the side-effect of
   significantly reducing the maximum throughput, as transmission occurs
   in only one direction at a time and there is at least a 2xRTT delay
   between transmissions. More sophisticated algorithms such as those in
   TCP and SCTP have been developed to address this, and it would be
   inappropriate to duplicate that work at the application level.
   Consequently, if greater efficiency is required than that provided by
   this simple approach, implementers should use TCP, SCTP, or another
   such protocol. But if one absolutely must use UDP, this approach
   works. It has been also used in other application scenarios like SIP
   over UDP.

   Retransmission timers with back offs will not be useful if RAQMON PDU
   is transported over RTCP/UDP, RRC does not provide any
   acknowledgement that RDS can rely on.

   3. By restricting transmission to MTU Size: A RDS may be faced with a
   request to deliver a large message using UDP as a transport.
   Fragmentation of such messages is problematic in several ways. Loss
   of any fragment requires time-out and retransmission of the message.
   The fragments are commonly transmitted out the interface at local
   interface (usually LAN) rates, without awareness of the intervening
   network conditions. For these reason, it is considered in general a
   bad practice to send large PDUs over UDP. If the MTU size is known,
   as an implementation, a RDS should not allow an application to send
   more information by limiting the size of transmissions over UDP to
   reduce the effects of fragmentation. As an alternate, a RDS may also
   send parameters to RRC over multiple RAQMON PDU but identifying them
   as same RAQMON reporting session with exactly the same NTP time
   stamp.

   While the actual MTU of a link may not be known, common practice
   seems to indicate that the RDS local interface MTU is likely to be a
   reasonable "approximation". Where the actual path MTU is known, that
   value should be used instead.

   4. Irrespective of choice of transport protocol, it is also
   recommended that no more than 10% network bandwidth be used for
   RDS/RRC reporting. More frequent reports from an RDS to RRC would
   imply requirements for higher network bandwidth usage.




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4. Measurement Methodology

   It is not the intent of this document to recommend a methodology to
   measure any of the QoS parameters (defined in Table 1). Measurement
   algorithms are left upon the implementers and equipment vendors to
   choose. There are many different measurement methodologies available
   for measuring application performance (e.g., probe-based, client-
   based, synthetic-transaction, etc.). This specification does not
   mandate a particular methodology - it is open to any that meet the
   minimum requirements. Conformance to this specification requires that
   the collected data match the semantics described herein. However it
   is recommended that vendors use IETF defined and ITU specified
   methodologies to measure parameters when possible.


5. A Simple list of Metrics pre-defined in the BASIC PDU

   The BASIC part of the RAQMON PDU provides a list of pre-defined
   parameters frequently used by the applications to indicate end-to-end
   application Quality of Service. This section defines a set of simple
   metrics to be contained in the Basic part of the RAQMON PDU through
   reference to existing IETF, ITU and other standards organizations'
   documents. Appropriate IETF, ITU Referenced are included in metrics
   definitions.

   As mentioned earlier, the RAQMON PDU also contains an Application
   specific part where application and vendor specific information not
   included in basic part, can be added as Name Value pairs, or varbind
   list. Such extension should be managed by the vendors independently
   and published for wider interoperability.

   Applications are not required to report all of the parameters
   mentioned in the section but rather have the flexibility to report a
   subset of these parameters appropriate for an application context.
   [RAQMON-PDU] memo further identifies the parameters that RDSs are
   required to include in all PDUs for compliance as well as application
   optional parameters that that RDSs report as it fit the need. The
   definition presented here is meant to provide guidance to
   implementers. No claim is made that the definitions presented here
   are appropriate for a particular application need. Syntactical
   representations of the parameters identified here, are standardized
   in [RAQMON-PDU] specification.

   Data Source Name (DN): The DN item could be of various formats as
   needed by the application. A few instances of DN could be but not
   restricted to

   * "user@host", or "host" if a user name is not available as on



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   single-user systems.  For both formats, "host" is either the fully
   qualified domain name of the host from which the payload originates,
   formatted according to the rules specified in [RFC1034], [RFC1035]
   and Section 2.1 of [RFC1123]. The DN value is expected to remain
   constant for the duration of a session. Examples are "big-guy@ip-
   phone.avaya.com" or "big-guy@135.8.45.178" for a multi-user system.
   On a system with no user name, an example would be "ip-
   phone4630.bigcompany.com". It is RECOMMENDED that the standard host's
   numeric address not be reported via DN parameter, as Data Source
   Address (DA) parameter is used for that purpose.

   * Another instance of a DN could a valid E.164 phone number, a SIP
   URI or any other form of telephone or pager numbers. It is
   recommended that the phone number should be formatted with the plus
   sign replacing the international access code.  For example, "+88 02
   123 45678" for a number in Bangladesh.

   It is expected that a Data Source Name (DN) will remain constant
   within a communication session.

   Receiver Name (RN): Receiver Name (RN) takes the same form like Data
   Source Name (DN) but represents the Receiver's name. In a
   communication session applications should fill in the other party's
   name that they are communicating with as a Receiver Name.

   Data Source Address (DA): The Data Source Address (DA) parameter
   should be represented as the standard ASCII representation of the
   host's numeric address. This could be an IPv4 Address, IPv6 Address,
   network address assignments such as the Net-10 assignment proposed in
   [RFC1597] or any other form of numeric addresses represented in
   ASCII.

   It is expected that a Data Source Address (DA) would remain constant
   within a communication session.

   DN and DA are intended to give the application writers an opportunity
   to uniquely identify a record associated to a session.  However
   application writers should be aware that private network address
   assignments such as the Net-10 assignment might create network
   addresses that are not globally unique. To handle this case, the
   burden is on the application either to convert private addresses to
   public addresses if necessary to keep private addresses from being
   exposed or to create an application specific extension.

   Receiver Source Address (RA): Receiver Source Address (RA) takes the
   same form like Data Source Address (DA) but represents the Receiver's
   Source Address. In a communication session applications should fill
   in the other party's address that they are communicating with as a



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   Receiver Source Address. Like Data Source Address, this could be an
   IPv4 Address, IPv6 Address, network address assignments such as the
   Net-10 assignment proposed in [RFC1597] or any other form of numeric
   address represented in ASCII.

   Data Source Device Ports Used: This parameter is used to indicate the
   port used for a particular session or sub-session used for
   communication. Example of port includes TCP Port, UDP Port, RTP Port
   etc. It is not expected that a Data Source Device Ports would remain
   constant within a communication session.

   Receiver Device Ports Used: This parameter is used to indicate the
   port used to communicate with the receiver for a particular session
   or sub-session. Example of port includes TCP Port, UDP Port, RTP Port
   etc. It is not expected that a Data Source Device Ports would remain
   constant within a communication session.

   Session Setup Date/Time Indicates the wallclock time when the RAQMON
   packet was sent so that it may be used by the RRC to store Date/Time.
   Wallclock time (absolute time) is represented using the timestamp
   format of the Network Time Protocol (NTP), which is in seconds
   relative to 0h UTC on 1 January 1900 [RFC1305].

   Session Setup Delay: The Session Setup Delay indicates the duration
   of time required by a network communication controller to set a media
   path between the communicating entities or the end devices. For
   example in VoIP systems a session setup time can be measured as the
   last DTMF button pushed to the first ring-back tone that indicates
   that the far end is ringing. However as these definitions are very
   specific to the type of system used and implementation details of
   such systems, no claim is made on the appropriateness of the
   definition presented here; for a particular application need it is
   left to the implementers to define as appropriate.

   Session Duration: This parameter describes how long a session or a
   sub-session lasted. This parameter is application context sensitive.
   For example a VoIP Call Session Duration can be measured as the
   elapsed time between the establishment of the call pick up to call
   termination.

   Session Setup Status: This parameter is intended to report status of
   a session in order to support applications those need to display
   status in real time. For example a debugging tool that captures the
   status of a call-setup as soon as a call is established or a tool
   that captures why a session failed or how many RSVP sessions failed
   etc.

   Round Trip End-to-End Delay: Round Trip End-to-End Delay [RFC1889],



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   [RFC2681], [RFC2679] is a key parameter for Application QoS
   Monitoring. Some applications do not perform well (or at all) if end-
   to-end delay between hosts is large relative to some threshold value.
   Erratic variation in delay makes it difficult (or impossible) to
   support many real-time applications such as Voice over IP, Video over
   IP, Fax over IP etc.

   There are many measurement methodologies available to fill this
   parameter but this parameter is intended to capture the End-to-End
   delay as observed by the IP devices at the application layer
   pertaining to a specific operation environment. While appropriate, it
   is recommended that specific application layer delays like play-out
   delay, packet-sequencing delays, and coding/decoding delays be added
   to network transport delay to report End-to-End delay.

   The End-to-End delay of underlying transport network can be measured
   using various methodologies as described in [RFC2681],
   [RFC2679],[RFC1889] depending on the application needs and left upon
   the implementers to select appropriate IETF and ITU methodologies to
   measure End-to-End Delays appropriate for a specific application.

   One Way End-to-End Delay: The One Way End-to-End Delay [RFC 2679]
   allows the applications to reflect the end-to-end delay as
   experienced by the source application to reach the destination
   application. One Way Delay measurements identified by the IPPM
   Working Group could be used [RFC 2679] to measure one way end-to-end
   delay. The need for such a metrics is derived from the fact that the
   path from a source to a destination may be different than the path
   from the destination back to the source ("asymmetric paths"), such
   that different sequences of routers are used for the forward and
   reverse paths.  Therefore round-trip measurements actually measure
   the performance of two distinct paths together.  Measuring each path
   independently highlights the performance difference between the two
   paths that may traverse different Internet service providers, and
   even radically different types of networks (for example, research
   versus commodity networks, or ATM versus Packet-over-SONET).

   Even when the two paths are symmetric, they may have radically
   different performance characteristics due to asymmetric queuing.
   Performance of an application may depend mostly on the performance in
   one direction.  For example, a file transfer using TCP may depend
   more on the performance in the direction that data flows, rather than
   the direction in which acknowledgements travel.

   In quality-of-service (QoS) enabled networks, provisioning in one
   direction may be radically different than provisioning in the reverse
   direction, and thus the QoS guarantees differ.  Measuring the paths
   independently allows the verification of both guarantees.



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   It is outside the scope of this document to say precisely which
   applications would use One Way End-to-End delay. One Way End-to-End
   delay is expressed in same units as Round Trip End-to-End Delay.

   Inter-arrival Jitter [RFC1889]: The Inter-arrival Jitter provides a
   short-term measure of congestion. The definition of Jitter is context
   sensitive and measurement specific. Measurement of inter-arrival
   Jitter is beyond the scope of this document. The jitter measure
   indicates congestion before it leads to packet loss. Inter-arrival
   jitter of underlying transport networks can be measured using various
   methodologies and left upon the implementers based on their
   application needs. VoIP Systems can readily acquire Inter-arrival
   Jitter calculations from RTCP measurements as described in [RFC1889].

   Total Number of Application Packets Received [RFC1889]: The total
   number of payload packets received by the RDS since starting
   transmission up until the time this RAQMON PDU was generated.

   Total Number of Application Packets Sent [RFC1889]: The total number
   of payload packets sent by the RDS since starting transmission up
   until the time this RAQMON PDU was generated. Similar to total number
   of packets received.

   Total number of Application Octets Received [RFC1889]: The total
   number of payload octets received in packets by the RDS since
   beginning transmission up until the time this RAQMON packet was
   generated.

   Total number of Application Octets Sent [RFC1889]: The total number
   of payload octets received in packets by the RDS since beginning
   transmission up until the time this RAQMON packet was generated.
   Similar to total number of octets received.

   Cumulative Application Packet Loss: Packet loss tracks persistent
   congestion while the jitter measure tracks transient congestion.
   Since the inter-arrival jitter field is only a snapshot of the jitter
   at the time of a report, packet loss indicates the network
   environment as well as local device losses over time. Packet loss of
   underlying transport network can be measured using various
   methodologies e.g. as described in [RFC2680], [RFC1889] and local
   device level packet losses ought to be captured by the local device
   specific algorithms.

   Packet loss in Fraction: Packet loss in Fraction represents sackets
   loss as defined above but expressed in percentage.

   Source Payload Type: The Source Payload Type defines payload formats
   (e.g. media encodings) as sent by the data source. e.g. ITU



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   G.711-(law, ITU G.729B, H.263, MPEG-2, ASCII etc. This document
   follows the same payload type constants as defined in [RFC1890].

   Destination Payload Type: Destination Payload Type defines payload
   formats (e.g. media encodings) as sent by the other communicating
   party to the source. e.g. ITU G.711-(law, ITU G.729B, H.263, MPEG-2,
   ASCII etc. This document follows the same payload type constants as
   defined in [RFC1890].

   Source Layer 2 Priority: Many devices use Layer 2 technologies to
   prioritize certain type of traffic in the Local Area Network
   environment. For example the 1998 Edition of IEEE 802.1D [IEEE802.1D]
   "Media Access Control" Bridges contains expedited traffic
   capabilities to support transmission of time critical information and
   many devices use the standard to mark Ethernet frames according to
   IEEE 802.1p standard. Details on these can be found in IEEE 802.1Q
   "Virtual Bridged LAN" specifications. 802.1p has been Incorporated
   into ISO/IEC 15802-3 1998 [IEEE802.1Q]. Source Layer 2 RAQMON field
   indicates Layer 2 values used by the RDS to prioritize these packets
   in the Local Area Networks environment.

   Source TOS/DSCP Value: Various Layer 3 technologies are in place to
   prioritize certain type of traffic in the Internet. For example
   traditional IP Precedence [RFC791], Type Of Service (TOS)
   [RFC1349],[RFC1812] or more recent technologies like Differentiated
   Service [RFC2474][RFC2475] is achieved by using the TOS octet in IPv4
   and the Traffic class Octet in IPv6 are used to prioritize traffic.
   Source Layer 3 RAQMON field indicates appropriate Layer 3 values used
   by the Data Source to prioritize these packets.

   Destination Layer 2 Priority: The Destination Layer 2 RAQMON
   indicates Layer 2 values used by the communication receiver to
   prioritize these packets while sending traffic to the data source in
   the Local Area Networks environment. Like Source Layer 2 Priority,
   Destination Layer 2 Priority could indicate if destination has used
   any Layer 2 technologies like IEEE 802.1p/Q or priority queuing etc.

   Destination TOS/DSCP Value: Destination Layer 3 RAQMON field
   indicates appropriate Layer 3 values used by the Data Receiver to
   prioritize these packets received by the source. Similar to Source
   Layer 3 Priority, Destination Layer 3 Priority if destination has
   used any Layer 3 technologies like IP Precedence [RFC791], Type Of
   Service (TOS) [RFC1349], [RFC1812] or more recent technologies like
   Differentiated Service [RFC2474], [RFC2475].

   CPU Utilization in Fraction: This parameter captures the IP Device
   CPU usage rate to indicate the current state of the local IP Device
   resource, which may have very critical implication on QoS



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   implications of an end device. e.g. x % CPU busy averaged over
   session duration.

   Memory Utilization in Fraction: This parameter captures the IP Device
   Memory usage rate to indicate current state of the local IP Device
   resource, which may have very critical implication on QoS
   implications of an end device. e.g. y % memory utilized over session
   duration.

   Application Name/version:  Application Name/version parameter gives
   the name and possibly version of the application associated to that
   session or sub-session, e.g., "XYZ VoIP Agent 1.2". This information
   may be useful for scenarios where the end device is running multiple
   applications with various priorities and could be very handy for
   debugging purposes.

6. Report Aggregation and Statistical Data processing

   Within RAQMON Framework, since RRCs are computationally resourceful,
   various aggregation functions are performed by the RRC and RDSs are
   not burdened by statistical data processing such as
   min/max/average/standard deviation etc.

   The RAQMON MIB is designed to provide minimal aggregations of various
   RAQMON Parameters defined in section 5.0. RAQMON MIB is designed not
   to provide extensive aggregations like APM MIB [29] or TPM MIB [30]
   and one should use APM and TPM MIBs to aggregate parameters based on
   protocols (e.g.Performance of HTTP, RTP) or based on application
   (e.g. Performance of VoIP, Video Applications).

   In the RAQMON MIB, aggregation can be performed only on specific
   RAQMON metrics parameters specified below:

   Round Trip End-to-End Delay One Way End-to-End Delay Inter Arrival
   Jitter Cumulative Packet Loss Packet Loss in Fraction CPU utilization
   in Fraction Memory utilization in Fraction

   The aggregation of the parameters listed above, always results in
   statistics Mean/Min/Max values.

   The following aggregation definitions are used in this document:

   Mean: Mean is defined as the statistical average of a metric over the
   duration of a communication session. For example if an RDS reported
   End-to-End delay metric N times within a communication session, then
   the Mean End-to-End Delay is the average End-to-End Delay metric over
   N entries.




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   Min: Min is defined as the statistical minimum of a metric over the
   duration of a communication session. For example if End-to-End delay
   metric of an end device within a communication session is reported N
   times by the RDS, then the Min End-to-End Delay is the minimum of all
   N End-to-End Delay metric entries in the table.

   Max: Max is defined as the statistical maximum of a metric over the
   duration of a communication session. For example if End-to-End delay
   metric of an end device within a communication session is reported N
   times by the RDS, then the Max End-to-End Delay is the maximum of all
   N End-to-End Delay metric entries in the table.

7.  Keeping Historical Data and Storage

   It is evident from the document that the RAQMON MIB data need to be
   managed to optimize storage space. Large volume of data gathered in a
   communication session could be optimized for storage space by
   performing and storing only aggregated RAQMON metrics for history if
   required.

   Such storage space optimization can be performed in following ways:

   1. Store data in the MIB only at the end of a communication session
   (i.e. a NULL PDU or an RTCP BYE packet), the aggregated data could be
   stored in RAQMON MIB as Mean, Max or Min entry and saved for
   historical purposes. This will minimize storage space requirement, as
   instead of a column in a table, only few scalars will be used to
   store a metric.

   2. A time-based algorithm that aggregates data over a specific period
   of time within a communication session (i.e. thus requiring less
   entries) also reduces storage space requirements. For example, if RDS
   sends data out every 10 seconds and RRC writes to the RAQMON MIB once
   every minute, for every 6 data points there will be one MIB entry.

   3. Clearing up historical data periodically over a calendar time
   using an administration policy can perform further storage space
   optimization.  For example, an administrator could create a policy
   such that all historical data get cleared up every 60 days. Such
   policies are interpreted by the application, not by the RRC and usage
   of these policies left at the application developer's discretion.

8. Normative References

[RFC2819]   Waldbusser, S., "Remote Network Monitoring Management
            Information Base", STD 59, RFC 2819, May 2000

[RFC1889]   Henning Schulzrinne, S. Casner, R. Frederick, and



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            V. Jacobson, "RTP: A Transport Protocol for Real-Time
            Applications", RFC 1889, January 1996.

[RFC791]    Postel, J., "Internet Protocol", STD 5, RFC 791,
            September 1981.


9. Informative References

[RFC1890]   H. Schulzrinne, "RTP Profile for Audio and Video Conferences
            with Minimal Control" RFC 1890, January 1996.

[RFC1305]   Mills, D., "Network Time Protocol Version 3", RFC 1305,
            March 1992.

[RFC1034]   Mockapetris, P., "Domain Names - Concepts and Facilities",
            STD 13, RFC 1034, November 1987.

[RFC1035]   Mockapetris, P., "Domain Names - Implementation and
            Specification", STD 13, RFC 1035, November 1987.

[RFC1123]   Braden, R., "Requirements for Internet Hosts - Application
            and Support", STD 3, RFC 1123, October 1989.

[RFC1597]   Rekhter, Y., Moskowitz, R., Karrenberg, D., and G. de Groot,
            "Address Allocation for Private Internets", RFC 1597, March
            1994.

[RFC2679]   G. Almes, S.kalidindi and M.Zekauskas, "A One-way Delay
            Metric for IPPM", RFC 2679, September 1999

[RFC2680]   G. Almes, S.Kalidindi and M.Zekauskas, "A One-way Packet
            Loss Metric for IPPM", RFC 2680, September 1999

[RFC2681]   G. Almes, S.kalidindi and M.Zekauskas, "A Round-Trip Delay
            Metric for IPPM", RFC 2681, September 1999

 [ISO10646]  International Standards Organization, "ISO/IEC DIS
            10646-1:1993 information technology -- universal
            multiple-octet coded character set (UCS) -- part I:
            Architecture and basic multilingual plane," 1993.

[UNICODE]   The Unicode Consortium, The Unicode Standard New York,
            New York:Addison-Wesley, 1991.

[IEEE802.1D] Information technology-Telecommunications and information
            exchange between systems--Local and metropolitan area
            networks-Common Specification a--Media access control (MAC)



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            bridges:15802-3: 1998 (ISO/IEC) [ANSI/IEEE Std 802.1D, 1998
            Edition]

[RFC1349]   P. Almquist, "Type of Service in the Internet Protocol Suite",
            RFC 1349, July 1992

[RFC1812]   F. Baker, "Requirements for IP Version 4 Routers" RFC1812,
            June 1995

[RFC2474]   K. Nicholas, S. Blake, F. Baker and D. Black, "Definition of
            the Differentiated Services Field (DS Field) in the IPv4 and
            IPv6 Headers", RFC2474, December 1998

[RFC2475]   S. Blake, D. Black, M. Carlson, E.Davies, Z.Wang and W.Weiss,
            "An Architecture for Differentiated Services" RFC2475,
            December 1998

[RAQMON-PDU] A. Siddiqui, S. Waldbusser, D.Romascanu, and E. Golovinsky,
            "Protocol Data Units for Real-time Application Quality of
            Service Monitoring (RAQMON)", Internet-Draft,
            draft-ietf-raqmon-pdu-02.txt, June 2003

[RAQMON-MIB] A. Siddiqui, D.Romascanu, E. Golovinsky, and R. Smith,
            "Real-time Application Quality of Service Monitoring (RAQMON)
            MIB", Internet-Draft, draft-ietf-rmonmib-raqmon-mib-01.txt,
            June 2003

[SRTCP]   Bauer, McGrew, Oran, Blom, Carrara, Naslund, Norrman, "Secure
            Real Time Transport Protocol", Internet Draft,
            draft-ietf-avt-srtp-06.txt, April 2003

10. Intellectual Property

   The IETF takes no position regarding the validity or scope of any
   intellectual property or other rights that might be claimed to
   pertain to the implementation or use of the technology described in
   this document or the extent to which any license under such rights
   might or might not be available; neither does it represent that it
   has made any effort to identify any such rights.  Information on the
   IETF's procedures with respect to rights in standards-track and
   standards-related documentation can be found in BCP-11.  Copies of
   claims of rights made available for publication and any assurances of
   licenses to be made available, or the result of an attempt made to
   obtain a general license or permission for the use of such
   proprietary rights by implementors or users of this specification can
   be obtained from the IETF Secretariat.

   The IETF invites any interested party to bring to its attention any



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   copyrights, patents or patent applications, or other proprietary
   rights which may cover technology that may be required to practice
   this standard.  Please address the information to the IETF Executive
   Director.


11.  Security Considerations

11.1 The RAQMON Threat Model

   The vulnerabilities associated with the RAQMON Framework are a
   combination of those associated with the underlying layers up to the
   transport layer and possible exploits of RAQMON payload. A discussion
   of RAQMON specific threat model is discussed within this memo. A
   series of security considerations are also recommended in this memo
   as well as other in RAQMON memos when appropriate.  Possible exploits
   of RAQMON payloads can fall within the class of

     1. Unauthorized examination of sensitive information in the payload
     (in transit)

     2. Unauthorized modification of payload contents (in transit)
     leading to:

       a. Redirection of one RAQMON reporting session to another
       destined to the same RRC b. Mismapping of RAQMON sessions c.
       Various forms of session-level DoS attacks d. DoS by way of
       incorrect and modified RAQMON parameter values and statistics.
       e. Invalid timestamps

     3. Malforming payload - leading to exploit of potential
     implementation weaknesses to compromise RRC.

     4. Unauthorized disclosure of sensitive data (in application PDU's)
     leading to threat to confidentiality

   Among non-existent threats is repudiation since RAQMON is assumed not
   to deal with transactional data. It may be noted that it is the RRC
   that will be directly affected by these RAQMON exploits due to the
   unidirectional nature of the RAQMON dataflow. Indirect effects of
   these threats may affect the RDS.

   Since no assumptions can be made about the transport media, threats
   based on unauthorized disclosure and modification of payload and
   headers will have to be assumed.

11.2 The RAQMON Security Requirements & Assumptions




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   In order to preserve the sanity and integrity of the RAQMON PDU
   against such classes of threats RAQMON model must provide for
   cryptographically strong security services.

   It is, therefore, imperative that the RAQMON framework be able to
   provide the following protection mechanisms:

     1. Authentication - the RRC should be able to verify that a RAQMON
     PDU was originated by which ever RDS claims to have sent it.

     2. Privacy - RAQMON information includes identification of the
     parties participating in a communication session. RAQMON framework
     should be able to provide protection from eavesdropping, to prevent
     an un-authorized third party from gathering potentially sensitive
     information. This can be achieved by using various payload
     encryption technologies like DES, 3-DES, AES etc.

     3. Protection from denial of service attacks directed at the RRC -
     RDSs send RAQMON reports as a side effect of an external event (for
     example, a phone call is being received).  An attacker can try and
     overwhelm the RRC (or the network) by initiating a large number of
     events (i.e., calls) for the purpose of swamping the RRC with too
     many RAQMON PDUs.

     To prevent DoS attacks against RRC, the RDS will send the first
     report for a session only after the session has been in progress
     for the TBD reporting interval. Sessions shorter than that should
     be stored in the RDS and will be reported only after such duration.

     4. NAT and Firewall Friendly Design - Presence of IP addresses,
     TCP/UDP ports information in RAQMON PDUs may be NAT un-friendly. In
     such a scenario, where NAT- friendliness is a requirement, the RDS
     may opt to not provide IP addresses in the RAQMON PDU. Another way
     to avoid this problem is by supporting NAT-aware RAQMON Application
     Layer Gateways (ALGs) to translate IPaddresses in RAQMON PDUs.
     However, when RAQMON PDU's are encrypted end-to-end that will not
     be possible.

11.3 RAQMON Security Model

   The RAQMON architecture provides for using a wide range of transport
   protocols most of which also carry an associable secure mode of
   operation.  There are advantages to relying on the security provided
   at the transport protocol layer.

     1. Besides affording transport protocol level security, the payload
     is protected by available end-to-end authentication,
     confidentiality, message integrity and replay protection services.



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     2. Good Cryptographic security protocol always has an associated
     key management protocol. Use of transport protocol security relies
     on its key management.

     3. When transport protocol security is already enabled between RDS
     & RRC, additional encryption and message authentication is avoided
     at application level.

   However, there are also shortcomings to be noted in relying on
   transport protocol security.


     1. When session-level isolation is required of different RAQMON
     sessions between the same RDS-RRC pair it will be required to open
     separate transport protocol instances. Such cases, however, may be
     rare.

     2. When security services are not self-contained within RAQMON
     framework, the absence of transport or lower protocol security
     implies absence of RAQMON security.

     3. When full transport protocol implementations are unavailable in
     either RRC or RDS, such as when using SNMP or RTCP, secure mode
     implementations such as SNMPv3 or SRTCP will be unavailable.

11.4 Use of SNMP as the transport protocol

   RAQMON uses SNMP to transport RAQMON PDUs over SNMP, and defines an
   SNMP MIB to provide the PDU encoding. Another MIB module is defined
   to retrieve RAQMON information from the collectors. There are a
   number of management objects defined in this MIB modules with a MAX-
   ACCESS clause of read-write.  Such objects may be considered
   sensitive or vulnerable in some network environments.  The support
   for SET operations in a non-secure environment without proper
   protection can have a negative effect on network operations.

   The other RAQMON documents [RAQMON-PDU, RAQMON-MIB] define in their
   Security Considerations sections the objects whose setting to
   incorrect values can result in improper operation, excessive number
   of notifications, or may be considered sensitive or vulnerable in
   some network environments.

   It is thus important to control even GET and/or NOTIFY access to
   these objects and possibly to even encrypt their values when sending
   them over the network via SNMP.

   SNMP versions prior to SNMPv3 did not include adequate security.
   Even if the network itself is secure (for example by using IPSec),



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   even then, there is no control as to who on the secure network is
   allowed to access and GET/SET (read/change/create/delete) the objects
   in this MIB module.

   It is RECOMMENDED that implementers consider the security features as
   provided by the SNMPv3 framework (see [RFC3410], section 8),
   including full support for the SNMPv3 cryptographic mechanisms (for
   authentication and privacy).

   Further, deployment of SNMP versions prior to SNMPv3 is NOT
   RECOMMENDED.  Instead, it is RECOMMENDED to deploy SNMPv3 and to
   enable cryptographic security.  It is then a customer/operator
   responsibility to ensure that the SNMP entity giving access to an
   instance of this MIB module is properly configured to give access to
   the objects only to those principals (users) that have legitimate
   rights to indeed GET or SET (change/create/delete) them.

11.5 Use of RTCP as Transport

   In using RTCP as a transport, it is customary for RDSs as endpoints
   to have RTCP protocol implementation with its communicating peers.
   Thus, e.g., an IP phone endpoint may be communicating to its peer or
   media gateway over RTCP.

   The RTCP protocol security is defined in Secure RTCP [SRTCP], a
   draft-in-progress. When the communicating parties are the RDS & RRC
   as well, the RAQMON stream will work within the existing framework of
   [SRTCP]. It must be noted, however, that the two SRTCP sessions will
   need to be different and be using separate sets of keys and re-key
   independently. However, they may share the same master key.

   However, in case the target RRC or RDS are different than either
   party, the RDS and/or RRC will need to implement SRTCP in order to
   secure the protocol.

11.6 Use of TCP as transport

   When using TCP as the RAQMON transport, in order to meet the security
   services requirement of RAQMON stream, the more ubiquitous TLS
   protocol support may be made use of.

12. IANA Considerations

   This memo introduces 1 new port for IANA registration.  This
   specification registers port YYYYY as specified in Section 2.4.1 at
   http://www.iana.org/numbers.html

13. Acknowledgements



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   The authors would like to thank Mahalingam Mani, Steven Waldbusser
   and Itai Zilbershtein for interesting discussions and various direct
   contributions in this problem space.

14.  Authors' Addresses

   Anwar A. Siddiqui
   Avaya Labs
   307 Middletown Lincroft Road
   Lincroft, New Jersey 07738
   USA
   Tel: +1 732 852-3200
   E-mail: anwars@avaya.com

   Dan Romascanu
   Avaya Inc.
   Atidim Technology Park, Bldg. #3
   Tel Aviv, 61131
   Israel
   Tel: +972-3-645-8414
   Email: dromasca@avaya.com

   Eugene Golovinsky
   BMC Software Inc.
   2101 CityWest Blvd.
   Houston, Texas 77042
   USA
   Tel: +1 713 918-1816
   Email: eugene_golovinsky@bmc.com




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   The limited permissions granted above are perpetual and will not be
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