Network Working Group                                           B. Leiba
Internet-Draft                                       Huawei Technologies
Updates: 4858 (if approved)                                 May 16, 2014
Intended status: Informational
Expires: November 15, 2014

    Process Experiment: Document Shepherding Throughout a Document's
                               Lifecycle
                  draft-leiba-extended-doc-shepherd-03

Abstract

   RFC 4858 talks about "Document Shepherding from Working Group Last
   Call to Publication".  There's a significant part of a document's
   life that happens before working group last call, starting at the
   time that a working group begins discussing a version of the idea
   that's been posted as an individual draft.  This document extends RFC
   4858, discussing the potential for extending shepherding and what
   tasks might be involved throughout a working group document's
   lifecycle, from start to finish.

Status of this Memo

   This Internet-Draft is submitted in full conformance with the
   provisions of BCP 78 and BCP 79.

   Internet-Drafts are working documents of the Internet Engineering
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   Internet-Drafts are draft documents valid for a maximum of six months
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   This Internet-Draft will expire on November 15, 2014.

Copyright Notice

   Copyright (c) 2014 IETF Trust and the persons identified as the
   document authors.  All rights reserved.

   This document is subject to BCP 78 and the IETF Trust's Legal
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   Please review these documents carefully, as they describe your rights
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   provided without warranty as described in the Simplified BSD License.


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Table of Contents

   1.  Introduction . . . . . . . . . . . . . . . . . . . . . . . . .  2
   1.1.  Notational Conventions . . . . . . . . . . . . . . . . . . .  3
   2.  The Document Shepherd as a "Function"  . . . . . . . . . . . .  3
   3.  Stages in a Document's Lifecycle . . . . . . . . . . . . . . .  4
   3.1.  Preparing for Adoption and Shepherding . . . . . . . . . . .  5
   3.2.  Stage: Call for Adoption . . . . . . . . . . . . . . . . . .  7
   3.3.  Stage: Working Group Document  . . . . . . . . . . . . . . .  8
   3.4.  Stage: Working Group Last Call . . . . . . . . . . . . . . . 10
   3.5.  Stage: Shepherd Writeup Underway . . . . . . . . . . . . . . 11
   3.6.  Stage: AD Evaluation . . . . . . . . . . . . . . . . . . . . 12
   3.7.  Stage: IETF Last Call  . . . . . . . . . . . . . . . . . . . 13
   3.8.  Stage: Waiting for AD Go-Ahead . . . . . . . . . . . . . . . 15
   3.9.  Stage: IESG Evaluation . . . . . . . . . . . . . . . . . . . 15
   3.10. Stage: Approved by the IESG  . . . . . . . . . . . . . . . . 17
   3.11. Stage: In RFC Editor Queue . . . . . . . . . . . . . . . . . 18
   3.12. Stage: AUTH48  . . . . . . . . . . . . . . . . . . . . . . . 18
   3.13. Stage: Published . . . . . . . . . . . . . . . . . . . . . . 19
   4.  Some Final Notes . . . . . . . . . . . . . . . . . . . . . . . 19
   5.  Security Considerations  . . . . . . . . . . . . . . . . . . . 20
   6.  IANA Considerations  . . . . . . . . . . . . . . . . . . . . . 20
   7.  References . . . . . . . . . . . . . . . . . . . . . . . . . . 20
   7.1.  Normative References . . . . . . . . . . . . . . . . . . . . 20
   7.2.  Informative References . . . . . . . . . . . . . . . . . . . 20
   Appendix A. Lifecycle Stages and Corresponding Document States . . 21
   Author's Address . . . . . . . . . . . . . . . . . . . . . . . . . 21

1.  Introduction

   RFC 4858 talks about "Document Shepherding from Working Group Last
   Call to Publication" [RFC4858].  There's a significant part of a
   document's life that happens before Working Group Last Call,
   starting, really, at the time that a working group begins discussing
   a version of the idea that's been posted as an individual draft.  It
   seems reasonable and helpful in many situations to begin shepherding
   when there's a call for adoption as a working group document.  This
   document extends RFC 4858, describing how that extended shepherding
   function might work and what tasks might be involved throughout the
   document's lifecycle, and suggesting how Working Group Chairs might
   choose to implement extended shepherding.

   It is very common to see documents progress far too slowly, sometimes
   languishing for many months and even for years due to neglect.
   Sometimes a working group will intentionally set a document aside,
   put it on a back burner while it works on more pressing things.  But
   it's often not intentional: the document sits around because of lack
   of follow-through, waking up occasionally when someone realizes that
   the last version has expired and an IETF meeting is coming up soon.








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   We would really prefer to process documents efficiently, ensuring
   that whatever happens is intentional: that documents are set aside
   only when it makes sense to do so, and that active documents move
   forward in the process, with someone responsible for making sure that
   happens.

   This document suggests specific tasks a Working Group Chair should be
   doing or delegating in order to maintain forward progress,
   accountability, and quality control on a working group document.  It
   adds to what's in RFC 4858, intending to extend it, not replace it.
   Major extensions involve assigning a Shepherd and defining specific
   tasks earlier in a document's life, and possibly delegating Document
   Shepherd tasks to a Shepherd who is neither a Chair nor the Working
   Group Secretary (consistent with the IESG Statement on Document
   Shepherds [Stmt]).

   The summaries in each section of the tasks expected at that stage in
   the document's lifecycle can make this an easy reference and
   checklist for Working Group Chairs and Document Shepherds.

   The specific mechanism suggested here will not be suitable for all
   working groups, all management models, and all situations.  While
   it's a good idea to have the stages laid out and the tasks at each
   stage identified, not all working groups will benefit from having a
   single document shepherd designated at the start.  Indeed, when a
   document is legitimately years in the making, personnel may come and
   go and changes will be necessary.  A particular working group might
   be working only on one document at a time, with all tasks shared
   between the chairs.

   For these and other reasons, the suggestions herein are meant to be
   adapted to specific situations to retain the underlying objective of
   maintaining progress through active involvement.

1.1.  Notational Conventions

   It is important to note that this document makes no formal process
   changes and there is no normative language here.

   Initial Capitals are used in some terms, such as "Document Shepherd",
   to indicate that those terms represent specific roles in the
   management model that is described.

2.  The Document Shepherd as a "Function"

   This document looks at the Document Shepherd as a "function", rather
   than as a single person.  The Document Shepherd Function has a set of
   tasks that need to be performed, but the tasks do not all have to be
   performed by one individual.

   While, ultimately, it is the responsibility of the Working Group
   Chairs to ensure that the shepherding tasks get done, the Chairs do
   not have to do all those tasks by themselves.  From Section 6.1 of


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   the Working Group Guidelines and Procedures [RFC2418]:

      The Working Group Chair is concerned with making forward progress
      through a fair and open process, and has wide discretion in the
      conduct of WG business.  The Chair must ensure that a number of
      tasks are performed, either directly or by others assigned to the
      tasks.

   This document proposes an extended set of Document Shepherd tasks,
   well beyond those covered in RFC 4858.  In many cases it will be
   reasonable to assign the entire Document Shepherd Function to one
   person (to a Chair or to a non-chair delegate), but in many other
   cases the Chairs will likely choose to delegate parts of that
   function and keep other parts for themselves.  In any case, the
   Chairs remain responsible for the management of the working group;
   they are whom the Area Director will come to if something goes wrong
   or things fail to make progress.

   As we talk, then, about what the "Document Shepherd" does, understand
   that the individual doing each particular task will be the one
   assigned that task as the work on a particular document is laid out.
   When we say that the Shepherd should do a task in consultation with
   the Chairs, that's automatically true when it's already a Chair who's
   doing it.

   And this bears repeating: Nothing in this document is suggesting that
   the Working Group Chairs abdicate any responsibility.  They have the
   final responsibility for managing each document's progress and for
   managing the working group in general.  Any Chair who chooses to
   delegate some of this responsibility must still ensure that it's
   carried out properly.  And any Chair who does not feel comfortable
   delegating any of this should not do so.  Of course, either way, the
   Chair has to answer to the working group and the responsible AD if
   the work lags.

3.  Stages in a Document's Lifecycle

   From the time a working group is asked to take on a document as one
   of its work items, the document will go through a number of stages,
   most of which correspond closely to working group document states
   [RFC6174] or IESG document states in the datatracker (see Appendix
   Appendix A for a mapping):

   1.  Call for Adoption

   2.  Working Group Document

   3.  Working Group Last Call

   4.  Shepherd Writeup Underway





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   5.  AD Evaluation

   6.  IETF Last Call

   7.  Waiting for AD Go-Ahead

   8.  IESG Evaluation

   9.  Approved by the IESG

   10.  In RFC Editor Queue

   11.  AUTH48

   12.  Published

   Through most of those stages steps will have to be taken, tasks will
   need to be performed, to make sure the document moves forward, that
   consensus is reached, that the right reviews are done, that updates
   are made, that consensus still holds after significant changes, and
   so on.  The Document Shepherd Function comprises that set of tasks,
   and the document shepherd works with the Chairs as needed, and to
   have the datatracker state changes recorded.

   The following sections will discuss some of the tasks needed at each
   stage, and will suggest how Working Group Chairs might handle those
   tasks and their delegation -- how the Document Shepherd Function
   might work.  The details will vary, depending upon how each working
   group is managed, but what follows should be a good example, and will
   provide a basis for adaptation.  And see also [RFC4858], Section 3.

3.1.  Preparing for Adoption and Shepherding

   At the point that the working group begins considering adoption of a
   document, the Working Group Chairs have some decisions to make,
   beginning with confirming that the document is within the scope of
   the working group's charter.  This is the time to choose a
   Responsible Chair for the document, much as it will eventually have a
   Responsible Area Director later in its life.  The Responsible Chair
   will be the one who oversees the Document Shepherd Function and has
   primary responsibility for making sure that everything gets done.

   The Responsible Chair should then (perhaps in consultation with the
   other Chair(s), depending upon the Chairs' agreement about division
   of work) decide how much of the Document Shepherd Function to handle
   herself, and which pieces, if any, to delegate.  Examples might be as
   follows:

   o  The Responsible Chair will be the sole Document Shepherd.

   o  The Responsible Chair will be the Document Shepherd through the
      end of the Working Group Document stage, and will appoint a non-
      chair Shepherd during that stage to handle subsequent shepherding


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      tasks (similar to what's set out in RFC 4858).

   o  The Responsible Chair will appoint a non-chair Shepherd to handle
      the early shepherding tasks, and the Responsible Chair will take
      over the Document Shepherd tasks for Working Group Last Call and
      beyond (the converse of the previous example).

   o  The Responsible Chair will appoint a non-chair Shepherd to handle
      all shepherding tasks from start to end.  The delegate will work
      closely with the Responsible Chair, heavily supervised (perhaps
      this is a training situation).

   o  The Responsible Chair will appoint a non-chair Shepherd to handle
      all shepherding tasks from start to end.  The delegate will report
      to the Responsible Chair, and will be supervised at certain key
      points.

   o  The Responsible Chair will appoint a non-chair Shepherd to handle
      all shepherding tasks autonomously (perhaps for a very experienced
      Shepherd, well trusted by the Chairs).

   And so on... there may be many combinations, many levels of
   supervision vs autonomy, many ways to divide the work.  It's also
   possible to delegate to more than one non-chair Shepherd at different
   stages.  The Chairs need to judge the extent to which continuity and
   centralized responsibility are important for the document in question
   and the management style of the chairs, and whether making it one
   other person (supervised by one Responsible Chair) is best.

   In choosing Shepherds, the Chairs should be alert to real and
   perceived conflicts of interest, and should make the appointment of
   Shepherds and the work they do as open a process as is reasonable
   within the management of the working group.  Chairs need to be
   comfortable with the Shepherds they appoint; at the same time,
   appointing the same shepherds for every document might not be the
   best choice.  Consider balance, and use this as an opportunity to
   distribute responsibility.

   Some Chairs may prefer to handle all tasks themselves, because, after
   all, they remain formally responsible for their successful
   completion.  Yet there can be a lot gained by delegating much of the
   work.  Delegating work and giving a degree of responsibility to
   relatively more junior participants gets people more closely engaged
   with the working group and with the IETF.  Giving significant
   responsibility can be an excellent training exercise, preparing
   participants to take on future roles as Working Group Chairs.  And in
   a busy working group, offloading work from the Chairs to senior,
   experienced people can prevent the Chairs from being overcommitted,
   enabling the work to move forward much more efficiently.






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   This document will often talk about the Shepherd making certain
   decisions and judgments, such as judging consensus.  It's important
   to keep in mind that when the Shepherd is not one of the Chairs (when
   the function is delegated), these judgments take the form of advice
   to the Chairs, and that the Chairs have the formal responsibility for
   making process-related decisions and for judging consensus.  Any
   appeals will always be made with respect to decisions by the Chairs.

   And, of course, a non-chair Shepherd can and should consult with the
   Responsible Chair whenever she feels the need, and certainly whenever
   issues arise of which the Chairs should be aware, or about which the
   Shepherd needs advice or other help.

   Tasks that need to be taken in preparation might be as follows:

   1.  Chairs: Confirm that the document falls within the working
       group's charter.
   2.  Chairs: Select a Responsible Chair to handle the document.
   3.  Responsible Chair: Decide on a work/delegation plan.
   4.  Responsible Chair: Possibly appoint a non-chair Shepherd; else
       the Responsible Chair becomes the Shepherd.

3.2.  Stage: Call for Adoption

   Once it is determined who will handle the Document Shepherd tasks,
   the Shepherd needs to do the actual adoption process.  The details
   will vary based on how the particular working group is run, but a
   typical process will start with posting a call for adoption to the
   working group mailing list, pointing to the individual draft that's
   being considered.  There'll be a comment period for adoption
   discussion, after which the Shepherd will, based on working group
   discussion, give a recommended judgment to the Chairs.

   Often, working groups are chartered with a startup document list, and
   specific calls for adoption are not needed.  In those cases, the
   Shepherd will not need to handle a call and comment period, and can
   begin with the next paragraph.

   Assuming that the document was adopted, the Chairs will appoint one
   or more Editors for the working group version of the document (these
   are often, but not always, the same people who wrote the individual
   version, and the Chairs should put some thought into who the right
   Editors should be), and will handle the datatracker updates (for
   which Chair access is required).  The Chairs should not forget to
   record the name and email address of the Document Shepherd in the
   tracker -- this will ensure that the Shepherd is copied on necessary
   email later.

   In summary, the tasks at the Call for Adoption stage might be as





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   follows:

   1.  Shepherd: Make the call for adoption; set deadlines and schedule.
   2.  Shepherd: Communicate the result to the Chairs;
   3.  Chairs: Announce the result and appoint Document Editor(s) for
       the WG document.
   4.  Chairs: Update the datatracker; approve -00 version submission.

3.3.  Stage: Working Group Document

   Once a -00 version is posted, the Shepherd's primary task is to keep
   the document moving forward: keeping discussion going, making sure
   issues are tracked and document updates are posted, and helping
   things toward consensus.  Let's not downplay the importance of active
   management here: this is where things so often fall short, what
   causes documents to take *years* to complete.  The Shepherd should
   not rush discussions that are useful, but the Shepherd should make
   sure that things don't get lost in the forest either.

   The Chairs will decide how the working group should be managed, and
   any non-chair Shepherd should be working with the Chairs at this
   stage, communicating any difficulties and getting help with issue
   resolution when needed.  Tools such as the issue tracker and the
   working group wiki, which are available to every working group, may
   be helpful here -- particularly if many issues come up, if issues are
   often taking a long time to be resolved, or if the same issues tend
   to come up repeatedly.

   The issue tracker can be used to record not just the issues
   themselves, but significant parts of the discussion on both sides,
   helping to make it clearer what the resolution was and why, and
   whether a particular request to re-open a closed issue really
   involves new points or is just a re-hash.  This is also a good time
   to record implementation and interoperability information in the
   working group wiki, along with any other information that will be
   helpful to the community and the IESG when the document comes out of
   the working group.

   When implementations are proceeding in parallel with document
   development, it is sometimes useful to get early allocation of
   protocol parameters and code points [RFC7120].  The Shepherd should
   watch for those situations and raise the issue with the working
   group, bringing the request to the Chairs and responsible AD if it's
   decided that early allocation is needed.











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   Discussions need to be steered, with a goal of avoiding unproductive,
   circular discussions, re-hashing of old arguments, and tangential
   discussions that go "off into the weeds".  Discussions also often
   need to be prodded.  Lulls can be fine, but when it looks like
   nothing is happening for a while, remind the participants of open
   issues, ask for reviews of updated document versions or of recent
   changes that don't seem to have been discussed.  It's often useful to
   make specific requests of participants off list, not just relying on
   sending "please review" messages to the list.  The goal here is to
   ensure that rough consensus is reached on the document, covering as
   much of the document as possible, and certainly covering the key
   points.  See [I-D.resnick-on-consensus] for a detailed discussion of
   rough consensus in the IETF.

   Document Editors need to be prodded as well.  We're all volunteers,
   and many of us are working on a lot of things.  A particular document
   can fall off to the side for a long while.  It's best to avoid the
   trap of getting updates only before each IETF meeting, just in time
   to beat the submission cutoff.  If updates aren't posted fairly
   promptly after a set of issues is resolved, ask the Editors when
   they'll be able to get changes rolled into a new document version.
   Check that the Editors are following working group consensus as they
   make their updates.

   Even with plenty of prodding and reminding and steering, it sometimes
   happens that a document simply can't be finished and abandoning it
   needs to be considered.  Perhaps there's no longer the interest there
   was at adoption.  Perhaps the document has been overtaken by other
   events.  Or perhaps there's too much controversy over it, and rough
   consensus just isn't going to happen.  The Shepherd should consult
   with the Chairs to decide whether the working group should stop work
   on the document.

   The Shepherd will know when the document is moving from this stage
   into the next, and when she needs to shift the focus into preparation
   for last call and for getting the document to the AD.

   In summary, the tasks for the Shepherd at the Working Group Document
   stage might be as follows:

   1.  Work with the Chairs to understand the desired mechanism for
       managing discussions.
   2.  Watch the discussions as they unfold; call out and record
       specific issues that come up.
   3.  Steer the discussion when necessary.
   4.  Prod the discussions when necessary.
   5.  Prod the Document Editors when necessary.
   6.  Use appropriate tools, such as issue trackers and wikis.
   7.  Consider early IANA allocation and bring it up for discussion if
       appropriate.
   8.  Determine when it's time to start wrapping things up and moving
       to Working Group Last Call, and advise the chairs.


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   9.  Alternatively, determine that it's not possible to move the
       document forward, and the Chairs need to consider abandoning it.

3.4.  Stage: Working Group Last Call

   When any contentious issues have been resolved and the document has
   had a good level of review, the Shepherd should start looking at when
   it's time to wrap things up, have a last call within the working
   group, and get the document ready to send to the Responsible AD.
   What needs to be done now is largely the same as in the Working Group
   Document stage, but with a particular aim of getting remaining issues
   closed and making sure that discussions are tightly focused.  Where
   veering off to explore things that might be added to the document was
   a fine thing to do in the earlier stages, this is the time to say
   that the document is "feature complete", and to keep discussions
   reined in.

   Working Group Last Call is a recommended step, though not a required
   one (it is not part of the formal process), and most working groups
   do issue a formal "last call" before sending the document to the
   Responsible AD.  The Shepherd, in consultation with the chairs, can
   take the responsibility of issuing that message and of analyzing
   comments to determine whether things are ready to go ahead.

   This is also the time to make sure that important reviews are done.
   Ask for reviews from key working group contributors, and check
   whether any external reviews are needed.  External reviews might
   include expert reviews for IANA registrations (some registrations
   require early review on specific mailing lists), reviews of formal
   specifications such as MIBs, XML, and ABNF, and reviews from experts
   in other areas (does the document need to be checked by a web
   services expert, a security expert, a DNS expert?).  Some of this
   will happen automatically later -- there will be a Security
   Directorate review at some point, for example, and IANA will formally
   kick off expert review during Last Call -- but it's easier on the
   Document Editors and the working group if you know something is
   particularly necessary and arrange for it sooner.  The IANA folks are
   willing to do an early review of the IANA actions at this stage, so
   consider asking for that if the document has a large or unusually
   involved set of IANA actions.

   The shepherd writeup, which can be found in the IESG section of the
   IETF web site [Writeup], is a good reference for the Shepherd for
   making sure the necessary bits are being covered, so this is also a
   good time to start the writeup.  It will be finished later, when the
   document is ready to be sent to the Responsible AD, but getting a
   start now can be helpful, and will serve as a reminder to ask the
   questions and request the reviews that will later be needed.

   The tasks for the Shepherd at the Working Group Last Call stage might
   be as follows:

   1.  Issue an official "Working Group Last Call" message on the list,
       with a reasonable deadline given.

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   2.  Closely watch the reviews and discussions at this stage, and make
       sure they are focused on closing final issues and giving the
       document final review.
   3.  Specifically ask (perhaps off list) for key reviews.
   4.  Begin preparing the shepherd writeup, and request any external
       reviews that will be needed.
   5.  Analyze the results of Working Group Last Call and get final
       updates from the Document Editors.

3.5.  Stage: Shepherd Writeup Underway

   Working Group Last Call is over, and the Shepherd and Chairs have
   determined that any issues that came out of that have been adequately
   resolved.  It's time to finish up the shepherd writeup, dotting the
   last of the "i"s and crossing the final "t"s.

   Remember that the shepherd writeup serves two major purposes:

   1.  It ensures that some key items have been double checked.
   2.  It provides information to the IESG, which is useful during IESG
       Evaluation.

   For the first purpose, "yes" and "no" are reasonable answers to some
   of the writeup questions.  In particular, a number of the questions
   ask if something has been checked, or it some abnormal situation
   exists.  "Yes" to confirm that the check has been made, or "no" to
   state that the abnormal situation does not exist are fine responses.
   Of course, if the answer to the first is "no" or to the second is
   "yes", further explanation is necessary.  In other words, "yes" could
   be a reasonable answer by itself, but "no" would require more by way
   of explanation... or vice versa.

   But for the second purpose, providing useful information to the IESG,
   yes/no responses are often of little or no use.  Questions about the
   working group process and discussions are especially looking for some
   sort of narrative information.  Don't just say that there was much
   discussion that eventually reached consensus, or that there were a
   number of controversial points that were resolved -- say something
   about the discussion, talk a bit about the controversies.  If there
   were particular points that simply did not get any discussion but
   probably should have, say that.

   Knowing the trouble spots and the strong and weak points of the
   discussion and consensus will allow the IESG to properly evaluate the
   document.  That can avoid the IESG's revisiting issues that were
   already done to death in the working group.  It's common to have
   DISCUSS positions in which ADs are questioning a point that the
   working group discussed at length, and a brief explanation in the
   writeup could have avoided having it come up again then.






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   When the Shepherd has the writeup done, a non-chair Shepherd should
   consult with the Chairs to make sure they're happy with it and agree
   with what's in it.  The Chairs will then need to make some
   datatracker updates that only they have authorization for: they will
   upload the writeup to the tracker and change the document state.

   Changing the document's working group state to "Submitted to IESG for
   Publication" will trigger the necessary email messages and IESG state
   changes, and will get the document into IESG "Publication Requested"
   state, from which the Responsible AD will begin her processing of the
   document.  And as RFC 4858 says, the Shepherd should also email the
   writeup to the working group's mailing list, so the working group is
   aware of it.  The writeup will be public anyway, because it will be
   in the datatracker, so it can only help the open process to make it
   more visible to the working group whose work it reflects.

   See also [RFC4858], Section 3.1, but note that the writeup template
   has changed significantly since the version in that document.  The
   current writeup is in the IESG section of the IETF web site
   [Writeup].

   The tasks at the Shepherd Writeup Underway stage might be as follows:

   1.  Shepherd: Complete the shepherd writeup and send it to the Chairs
       for approval.
   2.  Chairs: Work with the Shepherd to finalize the writeup.
   3.  Chairs: Put the writeup into the datatracker, and change the
       tracker document state to the appropriate one for requesting
       publication.
   4.  Shepherd: Send the writeup to the working group mailing list and
       inform the working group that publication has been requested.

3.6.  Stage: AD Evaluation

   The next stage in the process is up to the Responsible Area Director,
   and the Document Shepherd has but one easy task: help make this stage
   as short as possible.  The Responsible AD or the IESG Secretary will
   do some document state changes in the datatracker (to Publication
   Requested and then to AD Evaluation), and the AD will review the
   document and either request IETF Last Call or respond to the authors
   (and, we hope, to the Shepherd as well; here's where it was useful to
   have put the Shepherd's email address in the tracker) with review
   comments and suggested changes.  In the latter case, the document's
   state might change to "AD Evaluation, Revised I-D Needed".










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   The Shepherd needs to watch for the key state changes and the AD's
   review.  If the review doesn't happen in a reasonable time --
   allowing for a busy AD's schedule and remembering that the document
   you're shepherding isn't the only one on the AD's docket -- send a
   reminder... perhaps as a question, "How is the review on draft-ietf-
   frobozz-xyzzy coming?"  Use your judgment to decide how long to wait,
   but most ADs will appreciate a reminder here and there as long as
   it's not at the level of "pestering".

   Once the review comes in, make sure the Document Editors are on top
   of it and respond in a timely manner.  Make sure that the working
   group is consulted on issues brought up in the review that are
   significant enough to require the working group's engagement in the
   response.  Editorial tweaks can arguably be handled by the editors
   alone at this point, and changes to the protocol clearly need to go
   back to the working group, but many issues fall in between, and good
   judgment is important.  The Chairs should be involved in deciding
   where the line is drawn.

   Many documents spend *months* in AD Evaluation state, largely because
   of lack of good shepherding.  It may look like there's only one major
   task here, but it's an important one.  Please don't give it short
   shrift.

   See also [RFC4858], Section 3.2.

   The tasks for the Shepherd at the AD Evaluation stage might be as
   follows:

   1.  Make sure the AD reviews the document in a timely manner, and
       send occasional reminders as needed.
   2.  Make sure the Document Editors respond to the review in a timely
       manner, and poke them as well, as needed.
   3.  Keep the dialogue going between the Responsible AD and the
       editors until all issues have been dealt with and the document is
       ready for the next stage.
   4.  See to it that issues are brought back before the working group
       if they are significant enough to require it.

3.7.  Stage: IETF Last Call

   Once the Responsible AD is satisfied that the document is ready to
   move ahead, she will put it in Last Call Requested state.  That
   prompts the IESG Secretary to send out the Last Call announcement and
   to put the document into "In Last Call".

   The Shepherd's job in the IETF Last Call stage is very similar to
   what's needed in AD Evaluation.  Start by watching for last-call
   comments, including various special reviews.  Reviews will come in
   from the Security Directorate and the General Area Review Team
   (GenART), and some may also come from other review teams and
   directorates.  Reviews might also be coming in at this stage, if they



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   haven't already, that were specifically requested by the Shepherd
   (see the Working Group Last Call stage in Section 3.4).

   The Shepherd needs to make sure all of those reviews are addressed by
   the document editors, and that the specifically requested reviews get
   done.  "Addressed" doesn't mean that every change asked for in every
   last-call comment needs to be made.  Sometimes, a reasonable response
   is to say that the working group discussed the point, and the
   document correctly reflects its consensus -- that is, the working
   group disagrees with the last-call comment.  At other times, it's
   reasonable to disagree with the reviewer and look for any other
   support for the reviewer's position.  Rough consensus can be a tricky
   thing [I-D.resnick-on-consensus], but the bottom line is that all
   comments need at least be considered.  Directorate and review-team
   reviews, in particular, require acknowledgment and response (though
   they, too, can be disagreed with).

   Throughout the IETF Last Call stage, as well as in the upcoming IESG
   Evaluation, it is important that the working group be kept aware of
   the changes that are being made to their document.  Continued use of
   the issue tracker is a useful way to do that.  For especially
   significant changes, explicitly calling the working group's attention
   to them on the mailing list is a good idea.  It's very important to
   continue transparency into these later stages of the process.

   During Last Call, IANA will review the document's IANA
   Considerations, will respond with their summary of what they think
   needs to be done by IANA after the document is approved, and will ask
   any questions they have.  The Shepherd should watch for this review
   and make sure that the actions IANA proposes are correct and that any
   questions they have are answered.  At this point, IANA will also
   contact any Designated Experts required to formally approve any
   registrations, so it will help if the shepherd has done the necessary
   preparatory work (see Section 3.4).  See also [RFC4858], Section 4.

   Different Responsible ADs will have different preferences for whether
   documents in IETF Last Call should be updated while they're still in
   that state.  The Shepherd should check with the AD and advise the
   Document Editors.  Sometimes it's best to keep a stable version
   throughout last-call review; other times it's better to get changes
   posted quickly, so the same issues aren't brought up by multiple
   reviewers.  Work with the AD and the editors to handle this.













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   The tasks for the Shepherd at the IETF Last Call stage might be as
   follows:

   1.  Monitor the last-call comments, and make sure that specifically
       requested reviews arrive.
   2.  Make sure the Document Editors respond to all reviews and
       comments in a timely manner.
   3.  Keep the dialogue going between the community and the editors
       until all issues have been dealt with.
   4.  See to it that issues are brought back before the working group
       if they are significant enough to require it.

3.8.  Stage: Waiting for AD Go-Ahead

   When Last Call completes, the tracker state for the document will
   automatically go to "Waiting for AD Go-Ahead".  This is the
   Shepherd's signal to re-check the comments from last call, to make
   sure an updated I-D is posted that is ready for IESG Evaluation, and
   to let the Responsible AD know when everything is set.  The AD will
   be watching for this as well, but, as in the other stages, it's the
   Shepherd's responsibility to keep an eye on things and make sure
   what's needed gets done.

   This is also a good time to remember that the document shepherd
   writeup is not static.  If significant time has elapsed, significant
   discussion has happened, or significant changes have been made, it's
   a good idea to work with the Chairs to update the shepherd writeup in
   the datatracker, making sure that delays, discussions, and major
   changes are outlined in the writeup for the IESG.

   The Responsible AD has some manual work to do here: she must record
   the IETF consensus in the datatracker, move the document into IESG
   Evaluation, issue an IESG ballot for the document, and schedule the
   document on an IESG telechat agenda.  The Shepherd should watch for
   this and make sure the Responsible AD is on top of it.

   The tasks for the Shepherd at the Waiting for AD Go-Ahead stage might
   be as follows:

   1.  Make sure a new I-D is posted with the latest changes, and inform
       the Responsible AD that all changes have been incorporated and
       that the document is ready for IESG Evaluation, or...
   2.  ...inform the Responsible AD that no changes are required and
       that the document is ready for IESG Evaluation.
   3.  Update the Shepherd writeup if anything has come up during Last
       Call that the IESG should know about.  The Chairs will update the
       writeup in the datatracker.
   4.  Follow up with the Responsible AD if necessary, to make sure she
       takes the necessary steps to enter IESG Evaluation.

3.9.  Stage: IESG Evaluation




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   As the ADs do their reviews they will record ballot positions on the
   document.  Ballot positions can be one of "Yes", "No Objection",
   "Discuss", and "Abstain" (there's also "Recuse" for cases when the AD
   has a conflict of interest with the document, if, for example, the AD
   is one of the authors/editors).  Any of these ballot positions can be
   accompanied by non-blocking review comments, and "Discuss" also comes
   with blocking comments in addition -- these must be resolved to the
   satisfaction of the Discussing AD before the document can be approved
   by by the IESG.  The document will be scheduled for a bi-weekly
   "telechat" (at the time of this writing they're on Thursdays), and it
   will be approved then or left in one of several follow-up states.

   The IESG Evaluation period is normally somewhere between one and
   three weeks, though it can be as little as a few days in unusual
   circumstances.  Be aware, though, that there's usually a burst of
   review activity in the final few days before the telechat, and expect
   most reviews to come in then.

   The IESG Evaluation comments and DISCUSS positions will be copied to
   the Document Shepherd (again, it was important to have put the
   Shepherd's email address in the tracker), and the Shepherd should be
   watching for them and making sure that the Document Editors respond
   promptly -- at this stage, quick turnaround is most important.
   Sometimes the Shepherd or Chairs might respond to AD questions and
   comments themselves, and sometimes they might leave it to the
   editors.  The process works best when everyone engages, with the goal
   of resolving the issues brought up by the ADs as efficiently as
   possible.

   A word about DISCUSS positions:  Many Document Editors treat these as
   adversarial situations created by aggressive ADs, but that's
   generally not the intent.  First, many DISCUSSes are resolved quickly
   and easily by a round of email with the Discussing AD, and that's as
   it should be: the point is that the AD has something to "discuss"
   with those responsible for the document before she can agree to the
   document's approval.  Second, many DISCUSSes that do take more
   effort, often significant back and forth with the Discussing AD and
   other IESG members, result in a better document, having cleared up
   some significant confusion or having closed a hole in the
   specification that was missed at earlier stages.  Please try to treat
   the situation as one in which everyone is looking to make the
   document better.

   Most often, ADs who record DISCUSS positions (and review comments)
   are quite responsive, and will work with the Editors and Shepherd to
   get everything resolved.  Sometimes, though, a busy AD can find
   herself lacking the time to respond.  The Shepherd should keep the
   ADs honest, pushing for quick responses.  In earlier stages, too-
   frequent reminders might be considered unreasonable, but at this
   stage discussion should be fairly brisk, and a delay of more than a
   couple of days should be unusual, on either side.



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   Non-blocking IESG Evaluation comments should be treated as IETF Last
   Call comments are: the Document Editors should respond to them and do
   their best to address them, but failure to come to agreement on them
   will not block the document's progress.

   And, as at other stages, the Shepherd should work with the Chairs to
   ensure that any changes of significance are brought back to the
   working group for their review before the final approval notice goes
   out.

   The IESG web site has more details about IESG ballot positions
   [Ballot] and about IESG DISCUSS ballots in particular [Discuss].  And
   see also [RFC4858], Section 3.3.

   The tasks for the Shepherd at the IESG Evaluation stage might be as
   follows:

   1.  Keep track of the DISCUSS positions and review comments by the
       IESG.
   2.  Make sure all comments are addressed, and help the discussions of
       DISCUSS positions reach closure.
   3.  Keep both the Document Editors and the Discussing AD engaged in
       the resolution of the issues.
   4.  See to it that issues are brought back before the working group
       if they are significant enough to require it.

3.10.  Stage: Approved by the IESG

   Once the document has been on a telechat, any necessary revised
   versions have been posted, and all DISCUSS positions are "cleared",
   the Responsible AD (or the IESG Secretary) will put the document into
   the "Approved, Announcement to be Sent" state.  If there's any
   follow-up that needs to be done, it will be held with a sub-state
   (usually "Point Raised, Writeup Needed"), and the Shepherd should
   make sure that whatever final checks are needed get done, and that
   the Responsible AD clears the sub-state and informs the IESG
   Secretary.

   At this stage, it's usually a matter of making sure that the latest
   version of the document adequately addresses the non-blocking
   comments by the ADs.  Final adjustments to the document will be made
   either by an updated draft (submitted by the editors) or by RFC
   Editor notes (entered by the Responsible AD, and not directly
   visible).  The Shepherd should work with the Responsible AD to
   understand what still needs to be done and to make sure it happens,
   and to check on RFC Editor notes and make sure they're correct and
   that the working group is aware of them.

   The tasks for the Shepherd at the Approved by the IESG stage might be
   as follows:

   1.  Work with the Responsible AD to understand what still needs to be


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       addressed.
   2.  Double-check the IANA actions and ask the AD about any RFC Editor
       notes; follow up on any errors or omissions.
   3.  Make sure the Document Editors and the Responsible AD move the
       document to the final Approved state.

3.11.  Stage: In RFC Editor Queue

   Shortly after the approval announcement is sent out, the document
   will go into the RFC Editor queue, and the Shepherd will start seeing
   it pass through a number of RFC Editor states.  For most of this, the
   Shepherd need do nothing, and is just waiting for the AUTH48 state.
   This will usually take between a few weeks and a few months,
   depending upon many factors, but it can be held up indefinitely by
   normative references to documents that are not yet ready for
   publication.  Be aware of what the document is waiting for, and
   otherwise just wait.  If anything looks odd, ask the Responsible AD
   to check.

   Watch particularly for states that indicate that IANA is waiting for
   something, and be aware of likely timing on missing references (RFC
   Editor "MISSREF" states).  For the former, make sure that IANA gets
   the responses they need.  For the latter, consider alternatives in
   cases where missing references are likely to cause significant delays
   that might be avoided by using different references.  Consult with
   the Chairs and Responsible AD if it seems that some action would be
   useful.

   The tasks for the Shepherd at the In RFC Editor Queue stage might be
   as follows:

   1.  Sip tea or drink beer or wine, and wait for AUTH48.
   2.  Talk to the Responsible AD if something doesn't look right.

3.12.  Stage: AUTH48

   AUTH48 is an RFC Editor state that occurs when the RFC Editors have
   done their final edits on the document before publication.  It's
   meant to represent a 48-hour period in which the AUTHors can review
   what the RFC Editor has changed, have a final look at the document,
   and make sure it's ready to go.

   AUTH48 is a critical document state; do not downplay its importance.
   At this stage, the Shepherd should re-review the document, paying
   special attention to recent changes.  The Document Editors must do
   the same, and a response from every Author/Editor listed at the top
   of the document is required before the RFC Editor will finish the
   publication process.  The Document Shepherd needs to make sure that
   the Editors all respond, and should take the lead in prompting them
   early and frequently.  Remember that "AUTH48" is meant to refer to 48
   hours, not 48 days.  Don't let this drag on.




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   The RFC Editor will often have questions that the Authors/Editors
   need to answer.  The Document Editors often have minor changes to
   insert at this point.  The Shepherd should consider those answers,
   those changes, and the changes the RFC Editor has made leading into
   AUTH48, and assess, in consultation with the Chairs and the
   Responsible AD, whether any changes need to be passed back to the
   working group -- remember that the document has been approved by
   rough consensus of the working group, and then of the IETF as a
   whole, and the final, published version must continue to reflect that
   consensus.

   It's unusual for there to be significant controversy at this stage,
   but it's been known to happen.  Sometimes a change or a question by
   the RFC Editor will raise a question with the Document Editors that
   had not come up before.  Sometimes, the right answer to one of those
   questions will be more than just editorial, and sometimes it will
   involve a significant technical decision.  Decisions of that nature
   should not be made by the Document Editors alone, and the Shepherd
   should arrange with the Chairs to have those issues discussed by the
   working group.

   Most of the time, though, this stage will run smoothly, the Document
   Editors will respond to the AUTH48 messages with a minimum of
   prodding, and the RFC Editor will announce their happiness and
   proceed with the publication process.

   See also Section 5 of [RFC4858].

   The tasks for the Shepherd at the AUTH48 stage might be as follows:

   1.  Monitor the AUTH48 process and make sure all questions are
       answered and all Authors/Editors respond as needed.
   2.  Assess whether any issues that come up are significant enough to
       need review by the working group.

3.13.  Stage: Published

   We're done.  The RFC Editor has published the document, and the RFC
   announcement has been made.  Many thanks to the Shepherd for having
   seen it through and for helping to assure a high quality document.

4.  Some Final Notes

   We have outlined a Document Shepherding Function, above, in a lot of
   detail, so let's put the executive summary back here:

   What it all boils down to is setting up one person who takes
   responsibility for following the progress of a document from Call for
   Adoption through Publication, staying actively involved with managing
   the discussion and issue resolution at every stage, and making sure
   the necessary participants are responsive and that things don't
   languish from inattention.


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   And again, Working Group Chairs may delegate all or part of this
   function to a non-chair participant, or retain all responsibility for
   it themselves.  In the latter case, what is described here is nothing
   different to what should be happening already.  Setting it out as
   clear tasks and a set of stages in the document's lifecycle will make
   it easier to recognize what needs to be done when, and to handle
   delegation when the Chairs choose to delegate.

5.  Security Considerations

   This document describes practices by IETF working group chairs and
   document shepherds that support carrying out the IETF standards
   process.  It is entirely unrelated to security in any way.

6.  IANA Considerations

   No IANA actions are requested by this document, and the RFC Editor is
   asked to remove this section before publication.

7.  References

7.1.  Normative References

   [RFC2418]  Bradner, S., "IETF Working Group Guidelines and
              Procedures", BCP 25, RFC 2418, September 1998.

   [RFC4858]  Levkowetz, H., Meyer, D., Eggert, L. and A. Mankin,
              "Document Shepherding from Working Group Last Call to
              Publication", RFC 4858, May 2007.

7.2.  Informative References

   [Ballot]   IESG, , "IESG Ballot Procedures", May 2009, <http://
              www.ietf.org/iesg/voting-procedures.html>.

   [Discuss]  IESG, , "DISCUSS Criteria in IESG Review", July 2007,
              <http://www.ietf.org/iesg/statement/discuss-
              criteria.html>.

   [I-D.resnick-on-consensus]
              Resnick, P., "On Consensus and Humming in the IETF",
              Internet-Draft draft-resnick-on-consensus-07, April 2014.

   [RFC6174]  Juskevicius, E., "Definition of IETF Working Group
              Document States", RFC 6174, March 2011.

   [RFC7120]  Cotton, M., "Early IANA Allocation of Standards Track Code
              Points", BCP 100, RFC 7120, January 2014.

   [Stmt]     IESG, , "IESG Statement on Document Shepherds", October
              2010, <http://www.ietf.org/iesg/statement/document-
              shepherds.html>.


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   [Writeup]  IESG, , "Working Group Submission Writeup", February 2012,
              <http://www.ietf.org/iesg/template/doc-writeup.html>.

Appendix A.  Lifecycle Stages and Corresponding Document States

   +===========================+===================================+===============+
   | Lifecycle stage           | Document state                    | State owner   |
   +===========================+===================================+===============+
   | Call for Adoption         | Call for Adoption by WG Issued    | WG            |
   +---------------------------+-----------------------------------+---------------+
   | Working Group Document    | WG Document                       | WG            |
   +---------------------------+-----------------------------------+---------------+
   | Working Group Last Call   | In WG Last Call                   | WG            |
   +---------------------------+-----------------------------------+---------------+
   | Shepherd Writeup Underway | WG Consensus: Waiting for Writeup | WG            |
   +---------------------------+-----------------------------------+---------------+
   | AD Evaluation             | AD Evaluation                     | IESG          |
   +---------------------------+-----------------------------------+---------------+
   | IETF Last Call            | In Last Call                      | IESG          |
   +---------------------------+-----------------------------------+---------------+
   | Waiting for AD Go-Ahead   | Waiting for AD Go-Ahead           | IESG          |
   +---------------------------+-----------------------------------+---------------+
   | IESG Evaluation           | IESG Evaluation                   | IESG          |
   +---------------------------+-----------------------------------+---------------+
   | Approved by the IESG      | Approved-announcement to be sent  | IESG          |
   +---------------------------+-----------------------------------+---------------+
   | In RFC Editor Queue       | RFC Ed Queue                      | IESG          |
   +---------------------------+-----------------------------------+---------------+
   | AUTH48                    | AUTH48                            | RFC Ed        |
   +---------------------------+-----------------------------------+---------------+
   | Published                 | RFC Published                     | RFC Ed        |
   +---------------------------+-----------------------------------+---------------+

Author's Address

   Barry Leiba
   Huawei Technologies

   Phone: +1 646 827 0648
   Email: barryleiba@computer.org
   URI:   http://internetmessagingtechnology.org/












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