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Versions: 00                                                            
Network Working Group          B. Leiba, IBM T.J. Watson Research Center
Internet Draft                      P. Hoffman, Internet Mail Consortium
Document: draft-leiba-imap-mailconnect3-00.txt             November 1997
                                                      Expires April 1998

                       IMAP MailConnect 3 Report


Status of this Document

   This document provides information for the Internet community.  This
   document does not specify an Internet standard of any kind.
   Distribution of this document is unlimited.

   This document is an Internet Draft.  Internet Drafts are working
   documents of the Internet Engineering Task Force (IETF), its Areas,
   and its Working Groups.  Note that other groups may also distribute
   working documents as Internet Drafts.

   Internet Drafts are draft documents valid for a maximum of six
   months.  Internet Drafts may be updated, replaced, or obsoleted by
   other documents at any time.  It is not appropriate to use Internet
   Drafts as reference material or to cite them other than as a "working
   draft" or "work in progress".

   To learn the current status of any Internet-Draft, please check the
   1id-abstracts.txt listing contained in the Internet-Drafts Shadow
   Directories on ds.internic.net, nic.nordu.net, ftp.isi.edu, or
   munnari.oz.au.


1. Abstract

   In an effort to help increase the depth of interoperability in the
   Internet mail industry, over 80 people from 16 companies participated
   in MailConnect 3, a two-day event sponsored by the Internet Mail
   Consortium and held in San Jose, California, October 30 and 31, 1997.
   This document reports the findings of the MailConnect 3 event.


2. Conventions used in this document

   In examples, "C:" indicates lines sent by a client that is connected
   to a server.  "S:" indicates lines sent by the server to the client.

   When the text calls out references, in [square brackets], see section
   7, "References".




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3.     About the MailConnect Event

   In an effort to help increase the depth of interoperability in the
   Internet mail industry, over 80 people from 16 companies participated
   in MailConnect 3, a two-day event sponsored by the Internet Mail
   Consortium (see http://www.imc.org/ for information about the IMC and
   about the MailConnect events) and held in San Jose, California,
   October 30 and 31, 1997. The participant companies included:

   AT&T Labs                Innosoft                 Qualcomm
   Control Data             i-Planet                 Software.com
   ESYS                     Isocor                   Sun
   Hewlett-Packard          MetaInfo                 Worldtalk
   IBM/Lotus                Microsoft
   IRdg                     Netscape


   The two primary focuses of the event were testing IMAP clients and
   servers, and testing end-to-end Internet mail security using S/MIME
   and PGP/MIME.  The goal of the event was to enable participating
   vendors to test their software against that of other vendors so that
   each could find where they did and did not interoperate and conform
   to the protocols.

   Unlike many marketing-based events, MailConnect 3 was exclusively for
   technical staff of the participants, and press and marketing staff
   were not invited.  There were no formal tests that vendors had to
   participate in, and no pass or fail grades were given out.  The
   purpose of the event was the testing itself, not grading the
   performance of any of the participants.


4.     The IMAP Testing

   Most of the participants at MailConnect 3 were testing IMAP clients
   and servers (or both).  In general, people felt that IMAP
   interoperability had improved markedly in the six months since
   MailConnect 2, particularly for companies that had participated in
   each.  At the wrap-up session at the end of the event, the consensus
   was that the typical user perception of interoperability in IMAP
   would be very good, although some felt that it would only be
   adequate.

   Although fetching of body parts was not implemented in all clients,
   and disconnected mode was not implemented in any of the clients that
   were tested, most companies felt that the servers that were tested
   would be ready when the clients were.

   Having a large number of IMAP vendors being in the same room caused




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   some discussions on important topics that were not being addressed in
   the market.  The two biggest discussions during the event were about
   authentication and internationalization (see below).


4.1    IMAP Authentication [Auth] and SASL [SASL] (Chris Newman,
Innosoft)

   The customer requirements were perceived as:

   *   Many customers are happy with a mechanism such as LOGIN (an
       experimental unspecified SASL mechanism which some have
       implemented) or PLAIN (a non-standard specified SASL mechanism
       [Plain]) when the SASL profile base64-encodes the password.

   *   Most customers appear to be satisfied by 40-bit SSL + plaintext
       password.

   *   Developers recognize neither of the above two options is
       acceptably secure, but they are adequate for most customer
       demand.  A few customer markets want something stronger.

   Developers, of course, had their own opinions.  For some vendors, any
   mechanism which requires a new authentication database is very hard
   to deploy and will be ignored unless it becomes a very popular among
   customers.  These include CRAM [CRAM], SCRAM [SCRAM], OTP, S/Key and
   Kerberos.

   CRAM: Server vendors aren't fond of this mechanism.  Some vendors
   don't like need for new authentication database, others don't like
   plaintext equivalent verifiers on server.  Client vendors like
   simplicity.

   SCRAM: Server vendors who don't mind deploying a new authentication
   database like this due to simplicity.

   OTP or S/Key: Some have implemented S/Key [Auth].  Not interesting to
   many due to authentication database requirements and speed with which
   one time passwords are used up.

   Kerberos5: This is too hard to administrate at present and there are
   no current implementations in IMAP clients/servers (there are a few
   Kerberos4 implementations).  This may become viable if WinNT 5.0
   makes it simple enough to administrate, but time will tell.

   Proposed SASL mechanism which does strong authentication of password
   but doesn't require authentication of rest of session: This is
   interesting to vendors as it should be exportable and will strongly
   protect the password.  Will allow strong authentication without




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   change of backend database or slowdown of entire session.  Chris
   agreed to produce specification soon with DSS/DH/3DES.

   Other authentication issues were also discussed.  Many participants
   were interested in password change protocol [IPCP], but some vendors
   satisfied with SSL web page.  There was general agreement to switch
   to STARTTLS command [TLS] instead of using separate port for TLS.
   Some developers have started work on SASL API; discussion will be on
   the ietf-sasl@imc.org mailing list (subscribe at
   ietf-sasl-request@imc.org).


4.2    IMAP Internationalization (John Myers, Netscape)

   The group discussed the issue of what charsets to use with the SEARCH
   CHARSET facility of IMAP. It was agreed that the IMAP implementor's
   guide [Implement] include a recommendation that servers implement the
   UTF-8 charset with this command.

   The group also discussed the proposed LANGUAGE extension [Language]
   and its interaction with IMAP namespaces. Servers implementing
   LANGUAGE are likely to want to localize the exposed NAMESPACE
   prefixes and the name of the INBOX.  However, it is clear that this
   causes a problem with IMAP URLs.  If we use LANGUAGE, the client will
   need some way to figure out the URL for a given folder. After much
   talk, it was decided that the problem will need to be discussed on
   the IMAP list.


4.3    IBM Research's Report (Barry Leiba, IBM Research)

   The 4.3.x subsections contain reports from IBM Research's testing
   only.  They do not represent a consensus of any kind.  They do not
   necessarily even represent the general view of IBM or Lotus; indeed,
   there were developers from other parts of IBM and Lotus besides IBM
   Research, and those developers may have had different results from
   those stated here.  Nevertheless, this author feels that the general
   community of IMAP developers will be well served by having this
   summary publicised.

   The rules of the IMC MailConnect events do not permit the divulgence
   of specific results against specific products.  Rather, this report
   is on the author's preception of the general state of
   interoperability between IMAP clients and IMAP servers at this time,
   and, as such, is intended to encourage and assist the development of
   clients and servers that operate well with each other.

   Those interested in other recommendations for implementation of IMAP
   clients and servers should refer to [Implement], which reflects the




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   consensus of the IMAP community in many interoperability matters.


4.3.1  Client Comments

   IBM Research ran a server that is part of a research project, against
   which the client developers tested their clients.  This author's
   comments about client behaviour are based solely on the logs kept on
   that server, from which we could see the protocol being used by the
   clients (after eliminating the obvious telnet sessions, in which
   testers were typing commands by hand).  These comments, therefore, do
   not reflect what a user might actually have seen while using the
   clients.

   There were, unfortunately, relatively few clients represented at the
   MailConnect 3 event - fewer than ten different clients were tested
   there.  The protocol used by the clients was generally valid
   protocol.  One client used commands associated with a protocol
   extension whose presence was not advertised in the CAPABILITY
   response, and one client used the obsolete FIND command.  Apart from
   that, all protocol used was legal, valid IMAP4rev1 protocol.

   Clients varied widely in their discovery of mailbox lists.  Most
   clients have now ceased to use the dangerous
       C: 001 LIST "" *
   method of mailbox discovery in favour of
       C: 001 LIST "" %
   and
       C: 001 LSUB "" *
   but there is a great variability in the mechanism used to go below
   that.  Some clients search for all second-level inferiors at startup,
   presumably so that they may correctly place "+" expansion icons on
   the mailbox list.  This can be costly if the mailbox tree boradens
   quickly at the second level, and there is a new Internet Draft
   [Children] designed to make the accurate placement of the expansion
   icons easier and more efficient.

   Some clients do not look for second-level mailboxes until the user
   opens a first-level mailbox, but some of those clients use the
   "refname" parameter of the LIST command for that discovery, a
   practice that assumes specific server behaviour with respect to the
   refname, and which is, therefore, inadvisable (the command
       C: 002 LIST "XYZ" %
   will, on some servers, result in the desired list of the inferiors of
   mailbox "XYZ", but on other servers it will not).

   Clients, at least those present at MailConnect 3, seem to be moving
   away from the practice of fetching entire message bodies (with FETCH
   RFC822, for instance), and are, instead, fetching individual body




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   parts as needed.  This is a welcome change from this author's earlier
   observations.

   Clients are beginning to use some of the new FETCH options, including
   BODY[HEADER.FIELDS (...)], BODY[n.MIME], and partial fetches.  This
   shows that clients are finding ways to take advantage of some of the
   advanced features of IMAP4rev1, but it is also uncovering some server
   problems as servers are unprepared for these usages and are sometimes
   immature in their support of them (see below).

   We do not know how many clients offer configuration of a mailbox
   prefix, but we cannot overstress the importance of providing this.
   Some servers, for example, do not allow creation of inferiors of
   "inbox", while others require that all user-created mailboxes be
   inferiors of "inbox".  Until the Namespace extension [Namespace] is
   completed and widely deployed, there's no way to reconcile this sort
   of variation without making a configuration option available.


4.3.2  Server Comments

   Our group did server testing mostly with an automated test client,
   which ran predefined test scenarios against each server.  These
   scenarios were designed to test different aspects of server behaviour
   with
   *   commands that we expect to be common from clients,
   *   commands that we expect to be uncommon, but reasonable,
   *   commands that were designed to test the limits of the protocol,
   and
   *   commands that are actually invalid.

   The servers are generally returning syntactially valid responses to
   the clients, though there were some exceptions, especially in the
   areas of some of the less-used FETCH options.  Particular problems
   seemed to show up in the BODY[HEADER.FIELDS (...)] responses; server
   developers must take particular care to follow the grammar for these
   responses.

   On the receiving end, we found that quite a bit of valid IMAP4rev1
   protocol was rejected or misinterpreted by some servers.  One item
   was so bad that we had to change our test suite in order to get it to
   run on several servers, so it's worth mentioning here: the APPEND
   command takes the mailbox name before the data, and is usually issued
   in this form:
       C: 004 APPEND MBOXNAME {nnn}
       S: + send data
       C: ...... RFC822 data ......
       S: 004 OK done





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   The mailbox name may, however, also be sent as a literal, thus:
       C: 004 APPEND {8}
       S: + send data
       C: MBOXNAME {nnn}
       S: + send data
       C: ...... RFC822 data ......
       S: 004 OK done

   Several servers did not support this syntax.  Some of them saw the
   first literal, assumed it was to be the RFC822 data, and complained
   that the mailbox name was missing.  Others took the string "{8}" to
   be the mailbox name, failing to recognise it as a literal.  This was
   the single most serious problem that we encountered.  Server
   developers should be careful to accept literals anywhere they are
   valid.  (We did not actually expect this to be a stress test; the
   reason our test sent mailbox names as literals is because it's easier
   to set it up that way in case the hierarchy delimiter turns out to be
   the backslash, which must either be escaped or sent in a literal.)

   All servers maintained persistent UIDs and almost all servers
   supported IMAP4rev1, returned accurate RFC822.SIZE, allowed dual-use
   mailboxes (mailboxes that can contain messages and inferiors at the
   same time), allowed the deletion of a non-empty mailbox, and allowed
   multiple sessions to select the same mailbox.  But note that "almost
   all": clients MUST still deal with servers that do not allow these
   things.

   On the other hand, servers were much more divided in whether they
   allow the deletion of the currently selected mailbox and in how they
   handle the refname parameter of the LIST command.  It continues to be
   a good idea for clients to assume that they can't delete the selected
   mailbox and that they should not use the refname in an attempt to
   list inferiors.

   There are also distressingly many servers that do not support
   subscriptions (they respond to LSUB either with all mailboxes or with
   none).  We suspect that this will change over time, as users demand
   this feature.

   There is still very little server support for authentication methods,
   and the LOGIN command remains the way one must gain access to most
   IMAP servers.  A client that supported a wide array of authentication
   methods actually could often find one to use - many servers support
   one or another of them - but there is no one method (or even two
   methods) that could be recommended at this point as "the best one to
   start with".

   Servers were generally weakest on SEARCH commands, giving various
   results and exhibiting various bugs and limitations.  All servers




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   handled flag searches fine, which is good: the flag searches are the
   ones most likely to be used internally by clients.  Still, users who
   want to do date searching (SENDSINCE, and such) and those who want to
   search for substrings in message texts and header fields may be in
   for unpredictable results.  Some servers did not correctly match
   substrings in header fields, some only allowed matching on certian
   "known" header fields, some had problems with the handling of date
   searches.  These may be uncommon things to do, but they will also
   cause significant end-user confusion when they don't work
   consistently.

   There were a number of miscellaneous protocol problems - where
   servers responded NO or BAD to valid protocol - and all developers
   were happy to find out about these problems and hurried off to fix
   them.  There seems to be no long-term problem here, but just a bit of
   advice: carefully implement to the spec, and particularly to the
   formal grammar.  Try to avoid the temptation to implement to someone
   else's implementation, because that leads to interoperability
   problems further along.  It's one thing to say, "We want our server
   to work with Joe's client, so we'll test it against Joe's client
   first."  It's another thing to say, "We want our server to work with
   Joe's client, so we'll design it based on what Joe's client does,"
   and that approach is ill-advised.

   Servers are about evenly divided in whether they do or don't permit
   the client to create a mailbox with a non-7-bit-ascii character in
   the name.  The IMAP4rev1 spec advises the use of UTF-7 encoding for
   such names, but about half the servers allow the raw 8-bit character.
   This is arguably a client issue (client shouldn't do that), but from
   an interoperability standpoint it would be useful for servers to stop
   it at their end (otherwise one client might create a mailbox name
   that another client couldn't deal with).

   There is still a wide variation on the response to a command such as
       C: 008 FETCH 18 ENVELOPE
   in a mailbox with fewer than 18 messages.  We think that, because
   this is syntactically correct but semantically wrong, the correct
   response is NO.  We see servers returning all three possible answers:
   OK, NO, and BAD.  In reality this will not likely present an
   interoperability problem, since only a buggy client will issue such a
   FETCH command.

   A few servers modified APPENDed messages, adding, removing, or
   changing some message header fields.  This might present
   interoperability problems for clients doing resynchronization after
   reconnecting - in order to determine the UID of the message that the
   client just APPENDed, it might compare certain header fields with its
   copy, and could get confused if these header fields changed.





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   Some servers did not make APPENDed messages available immediately.
   This could again be an interoperability problem for disconnected
   clients trying to reconnect and resynchronise.  If the clients APPEND
   new messages to the selected mailbox and then expect to be able to
   retrieve information about them immediately after receiving a tagged
   OK from the APPEND command, they may become confused when the new
   message seems not yet to be there.  Clients should be careful to wait
   for an EXISTS response announcing the availability of the new
   message, but this can be annoying when the client must periodically
   send NOOP commands to poll for this event.  Happily, most servers do
   provide access to the new message immediately.

   Some servers allow the deletion of a mailbox that's intermediate in
   the hierarchy - that is, if mailboxes exist as "x", "x/y", and
   "x/y/z", some servers allow "DELETE x/y" and will actually eliminate
   x/y from the list of mailboxes.  When used with clients that only
   allow access to inferior mailboxes through the listed hierarchy, this
   will "widow" the inferior mailbox x/y/z, rendering it inaccessible to
   such clients (and this does seem to be the common way for clients to
   access mailboxes now).  Instead, we think the server should mark the
   deleted mailbox "\Noselect" and let it remain in the mailbox list.


4.3.3  What IBM Research Tested

   The details of our automated test scenario might be useful to some,
   so we'll list the contents of the test here.  Note that while we're
   showing a mailbox hierarchy delimiter of "/" and are showing mailbox
   names as quoted strings, the actual test used the proper hierarchy
   delimiter as return by the server, and sent all mailbox names as
   literals.

   LOGIN ... ...
   LIST "" ""  [get hierarchy delimiter]
   CREATE "Sent Mail"               [mailbox names actually sent as
   literals]
   CREATE "Sent Mail/Broccoli"      [substitute proper delimiter]
   CREATE "Sent Mail/Spinach"
   CREATE "inbox/Peaches"           [see if we can create inbox
   inferiors]
   APPEND eight messages to "Sent Mail/Broccoli"
   [some APPEND commands set specific message flags]
   LIST "" %
   LIST "" %/%
   FIND ALL.MAILBOXES INBOX         [test for FIND compatibility
   support]
   SELECT "Sent Mail/Broccoli"
   STORE 8 FLAGS()                  [turn off flags on last message]
   FETCH 1:* FULL




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   FETCH 8 BODY[1]                  [this one should return \Seen flag]
   FETCH 8 BODY[1]
   STORE 8 +FLAGS \Flagged          [test support of flags and syntax]
   FETCH 8 RFC822.SIZE              [save size for next command]
   FETCH 8 RFC822                   [compare size returned with prior]
   SEARCH ANSWERED
   SEARCH SENTBEFORE 1-Aug-1996
   SEARCH SENTON 5-Aug-1996
   SEARCH SENTAFTER 31-FEB-1997     [test bad date]
   SEARCH OR HEADER SUBJECT "JPEG" (NOT FLAGGED NOT DRAFT)
          NOT FROM "xyz"            [test complicated search string]
   Now comes a series of FETCH commands, fetching various attributes and
   body parts of various messages.  Then...
   COPY 1 "Sent Mail/Spinach"
   SELECT "Sent Mail/Spinach"
   FETCH 1 FULL
   STORE 1 +FLAGS (\Seen)
   FETCH 1 BODY[1]<0.53>            [test partial fetch]
   STORE 1 +FLAGS (\Deleted)
   CLOSE
   FETCH 1:* FULL                   [test "wrong state" response]
   SELECT "Sent Mail/Spinach"       [make sure message count went down]
   DELETE "Sent Mail/Spinach"       [test deletion of selected mailbox]
   DELETE "Sent Mail/Broccoli" [test deletion of non-empty mailbox]
   CREATE "Sent Mail/Bad*Folder1"   ["*" is actually 0xE0; test
                 creation of 8-bit mailbox name]
   CREATE "Sent Mail/SubFolder1"
   CREATE "Sent Mail/SubFolder1/SubFolder2"
   LIST "" "Sent Mail/*"
   LIST "Sent Mail/SubFolder1" %    [see what happens with refname]
   LIST "Sent Mail/SubFolder1/" %   [second variation...]
   Now test hierarchical rename and hierarchical delete.
   RENAME "Sent Mail/SubFolder1" "Sent Mail/RenFolder1"
   LIST "" "Sent Mail/*"
   DELETE "Sent Mail/SubFolder1"    [should fail]
   DELETE "Sent Mail/RenFolder1"    [see what happens here]
   LIST "" "Sent Mail/*"
   SELECT "Sent Mail"
   APPEND three messages and look for EXISTS responses.
   Send NOOP commands if needed to get EXISTS responses.
   Fetch various combinations of items, including things like
   FETCH 1 (BODY[1] BODY[1.MIME] BODY[2.MIME])
   ...to test fetching multiple body elements in one command.
   STORE 1:* +FLAGS.SILENT (\Deleted}
   CLOSE
   Delete all created mailboxes, then log out.







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5.     End-to-End Security with S/MIME and PGP/MIME

   MailConnect 3 was the first time that S/MIME and PGP/MIME vendors had
   gotten together to do interoperability testing since the two
   protocols had been established in the market. Only a few companies
   supporting each protocol participated, although it is expected that
   many more will want to test their products at MailConnect 4.

   The three vendors with S/MIME products tested a wide variety of
   message types, using different encryption algorithms and types of
   certificates.  They reported that they had almost universal success
   with the tests, with the exception in the area of self-signed
   certificates, which are not well documented in the S/MIME v2
   specification. The three vendors testing PGP/MIME only tested a small
   number of messages, and reported that there were some problems with
   some implementations.


6.     Post-Event Testing

   The IMAP, S/MIME, and PGP/MIME testers agreed that having some
   post-event testing, before MailConnect 4, would be a good way to
   check whether or not they had in fact fixed bugs that were found at
   the event. The event's mailing list is always available to any vendor
   who wants to find other vendors to test with. In addition, IMC will
   set up a testing system for both S/MIME and PGP/MIME vendors to
   exchange messages easily.


7.     References

   [RFC-2060], Crispin, M., "Internet Message Access Protocol - Version
   4rev1", RFC 2060, University of Washington, December 1996.

   [Auth], Myers, J., "IMAP4 Authentication Mechanisms", RFC 1731,
   Carnegie Mellon, December 1994.

   [SASL], Myers, J., "Simple Authentication and Security Layer (SASL)",
   draft-myers-auth-sasl-13.txt, October 1997.

   [IPCP], Newman & Gellens, "Internet Password Change Protocol (IPCP)",
   draft-newman-pwchange-00.txt, July 1997.

   [TLS], Newman, C., "Using TLS with IMAP4 and POP3",
   draft-newman-tls-imappop-01.txt, Innosoft, November 1997.

   [Plain] Newman, C., "Plaintext Password SASL Mechanism for
   Transitioning", draft-newman-sasl-plaintrans-04.txt, Innosoft,
   November 1997.




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   [CRAM] Klensin, Catoe, Krumviede, "IMAP/POP AUTHorize Extension for
   Simple Challenge/Response", RFC 2195, MCI, September 1997.

   [SCRAM], Newman, C., "Salted Challenge Response Authentication
   Mechanism (SCRAM)", draft-newman-auth-scram-01.txt, Innosoft, October
   1997.

   [Implement], Leiba, B., "IMAP4 Implementation Recommendations",
   draft-leiba-imap-implement-guide-04.txt, IBM Research, November 1997.

   [Language], Gahrns & McCown, "IMAP4 Language Extension",
   draft-gahrns-imap-language-00.txt, November 1997.

   [Children], Gahrns & Cheng, "IMAP4 Child Mailbox Extension", draft-
   gahrns-imap-child-mailbox-00.txt, Microsoft, November 1997.

   [Namespace], Gahrns & Newman, "IMAP4 Namespace", draft-gahrns-imap-
   namespace-05.txt, November 1997.


8.     Authors' Addresses

   Barry Leiba
   IBM T.J. Watson Research Center
   30 Saw Mill River Road
   Hawthorne, NY  10532  USA

   Phone: 1-914-784-7941
   Email: leiba@watson.ibm.com



   Paul Hoffman, Director
   Internet Mail Consortium
   127 Segre Place
   Santa Cruz, CA  95060  USA

   Phone: 1-408-426-9827
   Email: phoffman@imc.org













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