Internet Engineering Task Force                             Mike Pierce
Internet Draft                                                    Artel
draft-pierce-tsvwg-pref-treat-examples-01.txt                  Don Choi
October 20, 2004                                                   DISA
Expires April 20, 2005


   Examples for Provision of Preferential Treatment in Voice over IP
             draft-pierce-tsvwg-pref-treat-examples-01.txt


Status of this memo

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   This document is an Internet-Draft and is in full conformance with
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Copyright

   Copyright (C) Internet Society 2004. All rights reserved.
   Reproduction or translation of the complete document, but not of
   extracts, including this notice, is freely permitted.


Abstract

   Assured Service refers to the set of capabilities used to ensure
   that mission critical communications are setup and remain connected.
   [Pierce] describes the requirements, one of which is to provide
   preferential treatment to higher priority calls. IEPS refers to a
   set of capabilities used to provide a higher probability of call
   completion to emergency calls made by authorized personnel, usually
   from ordinary telephones. This also requires some form of

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   preferential treatment. This informational memo describes some of
   the methods which may be applied to provide that preferential
   treatment.


Table of Contents

   0.   History......................................................2
   1.   Introduction.................................................3
   2.   Background...................................................4
   3.   Potential Preferential Treatments............................4
        3.1. Reservation of Network Resources........................4
             3.1.1. RSVP.............................................4
             3.1.2. MPLS.............................................5
        3.2. Use of Higher Call Admission Control (CAC) Limits.......6
        3.3. Preferential Queuing of Signaling Messages..............8
        3.4. Preferential Queuing of User Data Packets...............8
        3.5. Discarding of Packets using DiffServ....................8
             3.5.1. Treatment for Signaling Packets..................9
             3.5.2. Treatment for Voice Packets.....................10
        3.6. Preemption.............................................11
             3.6.1. Call Preemption.................................11
             3.6.2. Preemption of Some of the Resources Being Used..11
        3.7. Preemption of the Reservation..........................12
        3.8. Exemption from Network Management Controls.............12
   4.   Security Considerations.....................................12
   5.   IANA Considerations.........................................12
   6.   References..................................................12
        6.1. Normative References...................................12
        6.2. Informative References.................................13


0.   History

   (To be removed before publication.)

   This draft was originally submitted under SIPPING, then submitted
   under IEPREP to focus consideration and discussion in that WG in
   conjunction with the related discussions for IEPS. It is now
   submitted to TSVWG.

   (SIPPING) -00 Initial version based on material removed from draft-
   pierce-sipping-assured-service-01.

   (IEPREP) -00 Added references to IEPREP in Intro. Update references.
   add details about packet dropping procedure.

   (IEPREP) -01 Updated references

   (IEPREP) -02 Added Annexes from requirements draft.

   (TSVWG) -00 Resubmitted under TSVWG. Clarified that each method by
   itself is not believed to be sufficient. Multiple procedures need to


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   be used together. Expanded description of RSVP. Clarified reference
   to CAC.

   (TSVWG -01
   - Added additional description in 3.2 of how Call Admission Control
     fits into this framework.
   - Added reference to June 2004 IEEE article by Xu.

1.   Introduction

   The requirements for Assured Service in support of networks
   requiring precedence treatment for certain calls is are described in
   [Pierce]. One of those requirements is Preferential treatment, which
   is the following:

   It must be possible to provide preferential treatment to higher
   precedence calls in relation to lower precedence calls. Examples of
   preferential treatments are:

   - reservation of network resources for precedence calls

   - usage of higher Call Admission Control (CAC) limits for acceptance
     of new higher precedence calls

   - preferential queuing of signaling messages based on precedence
     level

   - preferential queuing of user data packets based on precedence
     level

   - discarding of packets of lower precedence call

   - preemption of one or more existing calls of lower precedence level

   - preemption of some of the resources being used by a call of lower
     precedence level

   - preemption of the reservation of resources being held for other
     traffic

   Several documents describe the requirements for provision of the
   International Emergency Preparedness Scheme (IEPS). This service
   requires some types of preferential treatment for these calls, which
   can be viewed as a subset of the requirements for Assured Service
   listed above. These requirements include:

   - higher probability of call completion

   - lower probability of premature disconnect

   - distinguish IEPS data packets from other types of VoIP Packets in
     order to give them "priority".

   - alternate path routing

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   This informational memo describes some ways in which the above
   listed preferential treatments may be provided by utilizing current
   or new capabilities.


2.   Background

   The requirement for Precedence Level marking of a call setup attempt
   using SIP [RFC3261] will be met by the Resource Priority header
   [Resource]. The value carried in this header represents the relative
   precedence level of the call, and is used to control any of the
   following described procedures for providing Preferential Treatment.


3.   Potential Preferential Treatments

   The requirement to provide preferential treatment to calls may be
   met by applying the appropriate combination of the following
   procedures. Due to the complexity of the network and the protocols
   being used, it is not expected that any one of these procedures will
   be sufficient by itself.

   In addition, there may be other procedures and treatments not
   described herein.

3.1.  Reservation of Network Resources

   This procedure involves pre-reserving certain network resources
   during periods when no higher precedence traffic is present so as to
   be prepared to handle a given level of high precedence traffic in
   the case of an emergency. While this method is already used in the
   circuit switched environment, it is less than desirable since it
   requires a tradeoff between the amount of wasted resources during
   non-emergency periods and the amount of emergency traffic which can
   be handled using those reserved facilities.

   IETF defined QoS mechanisms for packet-mode operation offer some
   improvement to this situation by allowing the amount of reserved
   resources to be adjusted.

3.1.1. RSVP

3.1.1.1.  Reservation of Trunk Groups

   RSVP may be used to establish multiple trunk groups between
   switching points, with each trunk group serving a different
   precedence level of calls. Each trunk group would be sized based on
   the number of simultaneous calls of that precedence level to be
   supported. (In this context, a trunk group refers to a facility
   which can support a certain number of voice connections at a certain
   Quality of Service level. As noted later, the number of connections
   can be increased with a corresponding decease in the QoS level.)


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   With TE, the reserved sizes of these trunk groups could be adjusted
   during times of emergency.

   No preemption of these trunk groups is needed. However, reducing the
   size of a group to near zero would prevent further calls from using
   it while allowing existing calls to continue.

3.1.1.2.  Reservation for Individual Calls

   RSVP may be used to establish paths for individual calls (packet
   flows) with aggregation taking place as described in RFC 3175. This
   also provides the ability to preempt such as flow.

3.1.2. MPLS

   MPLS may be used to establish the equivalent of dedicated trunk
   groups between switching entities, enterprise network, etc. Each of
   these "trunk groups" could exist to support a specific precedence
   level of traffic between two points and could be setup using the
   procedures of CR-LDP [RFC3212] or RSVP-TE [RFC3209]. These support
   the signaling of the required five levels of precedence.

3.1.2.1.  Constraint-based LSP Setup using LDP

   CR-LDP [RFC3212] defines an extension to LDP to provide a
   constraint-based routing using MPLS. One of the constraints is based
   on the notion of a "priority" level for the new setup. It includes
   the signaling of a setup priority and a holding priority with the
   value of each being 0-7 (0 is the highest priority). When setting up
   an LSP as a trunk group to carry the traffic of one of the expected
   precedence levels defined in [Pierce], the following mapping would
   be used:

   +------------------+------------------------+
   | Assured Service  | RFC3212 Preemption TLV |
   | Precedence       +-----------+------------+
   | Level            |  SetPrio  |  HoldPrio  |
   +------------------+-----------+------------+
   | Routine          |     4     |     0      |
   | Priority         |     3     |     0      |
   | Immediate        |     2     |     0      |
   | Flash            |     1     |     0      |
   | Flash Override   |     0     |     0      |
   +------------------+-----------+------------+

   This mapping prevents any preemption of a trunk group for the
   establishment of another. Rather, it is expected that trunk groups
   for all precedence levels would be initially created and remain.
   Only their allocated size might be changed.

   If actual preemption were desired, the appropriate HoldPrio values
   would be used.



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3.1.2.2.  RSVP-TE: Extensions to RSVP for LSP Tunnels

   As an alternative to LDP, RSVP-TE [RFC3209] defines the use of RSVP
   with extensions to perform the label distribution for MPLS. It also
   includes the same setup and holding priorities as defined in CR-LDP
   [RFC3212]. When using RSVP as the label distribution protocol, the
   same mapping shown above for LDP would be used.

3.2.  Use of Higher Call Admission Control (CAC) Limits

   It is presumed that any network which might reach a congestion point
   (evidenced by queue overflows, packet loss, etc.) must have a means
   to limit the establishment of new packet flows. This is true for any
   system, not just those providing Assured Service. For flows used for
   voice calls, this function is referred to herein as "Call Admission
   Control (CAC)". This document does not address the methods which
   might be used to provide CAC. However, due to the complexity of any
   network and the suddenly varying traffic rates which Assured Service
   is specifically intended to deal with, it is further assumed that no
   CAC can possibly prevent all cases of congestion. At best, it is a
   good approximation and other techniques are still required to deal
   with a congestion which may still occur. It is further assumed that
   CAC is always based on some limits which are placed of the
   establishment of new packet flows for new calls, whether in terms of
   number of calls, or bandwidth used.

   One aspect of preferential treatment may be provided by allowing
   higher precedence calls to be setup even when they result in
   exceeding the engineered traffic limit on a facility (on an MPLS
   LSR, for example). This operation is based on an assumption of
   normal traffic behavior in which calls are continuously releasing.
   It also presumes that the actual packet flow for the new call will
   not be started until some time after call setup, for example, at
   answer. Any exceeding of the engineered limit is expected to be
   short-term.

   Note: "Engineered traffic limit" here is intended to mean values,
   either calculated or obtained through experience, of the limits on
   loading which can occur and still meet the desired performance, for
   example, packet loss rate < 0.1%. In some cases, "congestion" means
   going over this limit.

   This procedure presumes the existence of a Call Admission Control
   function which is aware of the traffic loading on various links and
   entities, and compares these against some thresholds before allowing
   the establishment of a new call (packet flow).

   For example, the limits for Call Admission Control for new calls
   could be set as depicted in the following table, where the
   engineered capacity of a route or facility is "x". A new call of
   each precedence level would be allowed only if the current load is
   within the limit shown:



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   +------------------+-----------+
   | Precedence Level | Capacity  |
   |                  | limit of  |
   +------------------+-----------+
   | Routine          |   .9x     |
   | Priority         |  .95x     |
   | Immediate        |     x     |
   | Flash            | 1.05x     |
   | Flash-override   |  1.1x     |
   +------------------+-----------+

   Explanation of table: In this example, a new Flash call is allowed
   to be setup if the current traffic load for all traffic on the
   facility is less than 1.1x. In the example shown in this table,
   Routine traffic is always prevented from using the last 10% of the
   engineered capacity. The choice of the multipliers would be based on
   an analysis of the tradeoff between getting the high precedence
   level call through vs. sacrificing its QoS. It would depend on the
   voice encoding algorithms typically used and the end user
   expectations.

   Note: As an example, the values in the above table may have been
   derived from a calculation that, for the codec being used,
   oversubscribing by 10% will lead to a certain packet loss rate
   which, although serious, is preferable to blocking the setup of the
   new Flash override call.

   This procedure is based on a requirement that Flash override calls
   should "never" be blocked. (In a probability-based system, there is
   no such thing as "never".) In the circuit-switched environment this
   could only be guaranteed by having as many circuits as there might
   be Flash override calls. For IP-based service, there is no fixed
   number of "circuits" on any facility. The "x" referred to above is
   only an engineering limit based on a guarantee for the provision of
   a certain QoS for normal traffic, i.e., Routine and Priority. This
   "x" may be thought of as the number of "circuits" for normal
   traffic. It is preferable to allow the setup of additional higher
   precedence calls with reduced QoS rather than blocking their setup.
   For example, while a particular facility may support 100 normal
   calls (Routine and Priority) at the guaranteed QoS, it might support
   110 calls at a reduced, yet acceptable, QoS (due to packet loss)
   when in an emergency situation. This could allow 10 higher
   precedence calls when they would otherwise be blocked.

   Since the packet preferential treatment using Diff-Serv described in
   Section 3.5 could result in the discard or loss of the packets for
   the lower precedence calls, the higher precedence calls could still
   be provided a sufficient QoS even though they may have caused the
   engineered capacity of the route to be exceeded. The lower
   precedence calls will then experience higher packet discard rates or
   queuing delay times. If the discard rate or delay for these lower
   precedence calls is excessive, the end user will experience poor QoS
   and will likely disconnect, thereby freeing up the resources.


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3.3.  Preferential Queuing of Signaling Messages

   There is no plan to apply preferential queuing to signaling messages
   of higher precedence calls (ahead of other signaling messages), just
   as this was not done in the circuit switched network. No advantage
   can be shown for such a procedure and it would only aggravate the
   problem of out-of-order messages.

3.4.  Preferential Queuing of User Data Packets

   It is not expected that priority queuing of user data packets (ahead
   of other user data packets of the same type) would provide a useful
   capability.

3.5.  Discarding of Packets using DiffServ

   Within DiffServ, Assured Forwarding [RFC2597] provides four classes
   and three drop precedences for each class (12 DSCP code points). One
   of these classes could be used for the signaling messages for
   session establishment and release. AF is not considered as being
   appropriate for audio.

   Expedited Forwarding [RFC3246] defines a single class (DSCP code
   point) and operation, but does not include multiple drop precedences
   as AF does. The intention of EF is to "provide low loss, latency and
   jitter" and is understood to be intended for traffic such as speech,
   although RFC 3246 does not explicitly mention speech or voice.
   However, speech is less susceptible to loss than the signaling
   traffic and, under some traffic situations, will constitute a much
   larger portion of the overall load. Therefore, multiple drop
   precedences to alleviate overload may be more appropriate to EF than
   they are to AF.

   The result of this use of DiffServ classes is that voice packets are
   always given priority over the signaling packets and all voice
   packets are treated the same. While this is the desired behavior in
   many cases, it is not desired in those cases in which a limited
   sized facility could become completely occupied by voice traffic
   (using EF). In this situation, further signaling messages (using
   AF), including those to setup new high precedence calls and those to
   release low precedence calls, would be lost or excessively delayed.

   Therefore, it is necessary to reserve a small capacity for use by
   the AF class which serves the signaling traffic as described in
   Section 2.10 of EF [RFC3246].

   For that portion of the capacity using EF for voice, part of the
   required preferential treatment for the five call precedence levels
   may be provided by the use of multiple drop precedence (probability)
   levels for packets. The procedures for these drop precedence levels
   would be similar to that defined currently for the three levels for
   each class in AF [RFC2597].



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   Five such levels for packet marking, using DSCPs, are needed to
   provide the required functionality. In the absence of "standardized"
   DSCP values, local values could be assigned. Based on the
   definitions for AF, these levels are referred to here as:

   - Very low (i.e., lowest probability of being dropped)
   - Low
   - Medium
   - High
   - Very high (i.e., highest probability of being dropped)

   The following possible mappings are shown to illustrate the concept
   of using DiffServ codepoints to assist in the provision of
   preferential treatment to the individual packets which make up the
   information transfer (both the connection setup signaling and the
   voice transfer) of an Assured Service call.

3.5.1. Treatment for Signaling Packets

   Consideration could be given to utilization of different drop
   precedences for the signaling messages associated with different
   precedence sessions. However, using SS#7 in the PSTN as a basis, it
   might also be meaningful to provide different drop precedences based
   on the type of message rather than only based on the precedence of
   the call. For example, for routine traffic, those messages which
   cause the release of sessions could be given a lower drop precedence
   than those which set up new sessions in order to allow such releases
   to take place properly under overload conditions. High precedence
   calls, on the other hand could use a lower drop precedence level for
   session setup messages than those of routine precedence calls. The
   following table shows the Congestion Priority Level assignments
   defined for SS#7 [T1.111], including High Probability of Completion
   [T1.631] and MLPP [T1.619], and a suggestion of what might be used
   for SIP for the corresponding messages.

   (Note: The highest SS#7 Congestion Priority Level, i.e., "3", is the
   last to be dropped during congestion.)

   (Refer to RFC 3398 for mapping of ISUP to SIP messages.)

















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   +-------------------------------+-----------------------------+
   |                 SS#7          |               SIP           |
   +--------------------+----------+----------------+------------+
   |      Message       |Congestion|    Message     |    Drop    |
   |                    | Priority |                | Precedence |
   |                    |  Level   |                |    Level   |
   +--------------------+----------+----------------+------------+
   | Network management |    3     | ?              |    low     |
   | ANM                |    2     | 200 OK (INVITE)|   medium   |
   | RLC                |    2     | 200 OK (BYE)   |   (note)   |
   | IAM (MLPP)         |  1 or 2  | INVITE (AS)    | low/medium |
   | IAM (HPC)          |    1     | INVITE (IEPS)  |    low     |
   | ACM                |    1     | 18x            |   medium   |
   | CPG                |    1     | 100 Trying/18x |   medium   |
   | REL                |    1     | BYE            |    low     |
   | IAM (normal)       |    0     | INVITE (normal)|    high    |
   | Others             |    0     |                |            |
   +--------------------+----------+----------------+------------+

   Note: For SIP, unless noted otherwise, all ACKs should have the same
   preferential treatment as the message they are acknowledging.

3.5.2. Treatment for Voice Packets

   This example is for the case of the use of DiffServ to provide the
   packet forwarding preferential treatment through multiple drop
   precedence levels. It uses the Multi-Level Expedited Forwarding Per
   Hop Behavior [Silverman] which is also described in [Xu]. Each
   packet containing user data (voice) is marked with a unique DiffServ
   codepoint to indicate one of the following levels and resulting
   treatment:

   +--------------+--------------------+-----------------+
   |  Precedence  | Indication in user | Drop if current |
   |     Level    |   voice packets    |  queue is more  |
   |              +-------+------------+ than -- % full  |
   |              | Class |    Drop    |     (note 1)    |
   |              |       | precedence |                 |
   +--------------+-------+------------+-----------------+
   |Routine       | MLEF  |  Very high |      80%        |
   |Priority      | MLEF  |    High    |      90%        |
   |Immediate     | MLEF  |   Medium   |     100%        |
   |Flash         | MLEF  |    Low     |     110%        |
   |Flash Override| MLEF  |  Very low  |     120%        |
   +--------------+-------+------------+-----------------+

   All voice traffic is then served by a single instance of MLEF, and
   served by a single (strict FIFO) queue. This results is an equal
   treatment in terms of delay variation (often called "jitter") for
   all precedence levels for those packets which are delivered, but
   achieves this by selective packet discard. The discard may use a
   simple tail dropping algorithm as shown in the above table or a form
   of "Random Early Detection" as described in [RFC2309] and [Xu] to
   drop some packets before the queue actually reaches the fill shown

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   above. However, since the packets in this queue are not using TCP
   and can not be bursty or "aggressive" or of large size, there
   appears to be no advantage gained by the complexity of early
   detection and random dropping algorithms.

   Note 1: The "queue full" here refers to the engineered limit, that
   is, the limit which needs to be applied in order to meet the
   requirements of the EF PHB and the desired QoS in terms of maximum
   delay introduced by this queue. Since this calculation of maximum
   queue length is based on probabilities of achieving a certain target
   QoS, it can be temporarily exceeded as described in Section 3.6.2.
   This is shown in the above table by using values greater than 100%
   for Flash and Flash override. It is essentially this "over-
   subscription" of higher precedence packets which causes packets of
   the lower precedence calls to be discarded. This presumes that the
   condition of packet drop will be temporary as calls normally release
   and new calls are prevented from being established.

   It should be emphasized that selective packet discard based on DSCP
   (which is based on the call precedence level) can not by itself
   provide a useful service. Without effective CAC, excess offered
   traffic will lead to congestive collapse, and selective packet
   discard can not prevent this collapse.

3.6.  Preemption

3.6.1. Call Preemption

   If possible, actual preemption of existing calls may be provided in
   order to achieve the same functionality as previously available in
   the circuit-switched environment with MLPP, that is, use of the
   proper notifications sent to the users whose call is being
   preempted. Such preemption would have to be controlled by an entity
   which has knowledge of: 1) the network architecture, 2) the current
   loads on links, 3) which links require freed-up capacity for a
   higher precedence call, and 4) which packet flows need to be
   terminated to free-up that capacity. It would also require
   appropriate signaling from that entity to cause the preemption.

   When interworking with circuit switched portions of the
   telecommunications network, preemption procedures are still required
   within transport facilities which are based on fixed numbers of
   circuits. In some cases, this preemption results in specific
   procedures being applied in the packet portion, such as
   notifications of preemption and forced disconnect of a call.

3.6.2. Preemption of Some of the Resources Being Used

   The procedures described above for use of higher call acceptance
   limits (3.2) and selective discard of voice packets based on the
   precedence level of the call (3.5.2) may reduce or eliminate the
   need to perform preemption of existing calls within the IP domain.
   The statistical nature of packet transmission makes it possible to
   "squeeze" an additional high precedence call into an already "full"

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   facility, as illustrated in the previous section. It should be noted
   that, in the extreme case, these procedures would result in a
   similar effect as preemption, but without the required user
   notification, since the resources of the lower precedence calls
   would be so severely degraded (via packet loss) that communication
   would be impossible and the users would eventually disconnect.

   Because each packet flow arrives at somewhat regular intervals, it
   is expected that, when packet loss is occurring due to discard, the
   loss will not be random across all flows using the DSCP with the
   highest discard probability. Rather, losses will likely be bursty on
   each flow, with most discards being on one flow for many consecutive
   packets.

3.7.  Preemption of the Reservation

   Based on traffic engineering, the amount of resources allocated to
   reserved paths (e.g., MPLS or RSVP) could be adjusted. For example,
   when an emergency situation occurs, the need for more resources to
   support higher priority traffic could be recognized. The existing
   LSPs could be changed using the procedures of [RFC3214] to allow the
   size of those LSPs supporting the higher priority traffic to be
   increased while others are decreased.

3.8.  Exemption from Network Management Controls

   Network Management controls may sometimes restrict call setup, for
   example, during times of natural disasters a network may
   intentionally block calls going into that area in order to reserve
   facilities for calls coming from that area. One preferential
   treatment which may be applied to higher precedence calls is to
   allow them to override such Network Management controls.


4.   Security Considerations

   The security considerations are covered in [Pierce].


5.   IANA Considerations

   This document does not, by itself, specify any IANA involvement in
   support of provision of Preferential Treatment for Assured Service.
   The only referenced IANA involvement is described in [Resource].


6.   References

6.1.  Normative References

   None




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6.2.  Informative References

   [RFC2205] "Resource ReSerVation Protocol (RSVP)", R. Braden, et al,
   September 1997

   [RFC2309] "Recommendations on Queue Management and Congestion
   Avoidance", B. Braden, April 1998.

   [RFC2597] "Assured Forwarding PHB Group", J. Heinanen, et al, June
   1999.

   [RFC3209] "RSVP-TE: Extensions to RSVP for LSP Tunnels", D. Awduche,
   December 2001.

   [RFC3212] "CR-LDP: Constraint-based LSP Setup using LDP", B.
   Jamoussi, et al, January 2002.

   [RFC3214] "LSP Modification Using CR-LDP", J. Ash, et al, January
   2002.

   [RFC3246] "An Expedited Forwarding PHB", B. Davie, et al, March
   2002.

   [RFC3261] "SIP: Session Initiation Protocol", J. Rosenberg, et al,
   June 2002.

   [T1.111] ANSI T1.111-2001, "Signalling System No. 7 (SS7) - Message
   Transfer Part".

   [T1.619] ANSI T1.619-1992 (R1999) "ISDN - Multi-Level Precedence and
   Preemption (MLPP) Service Capability".

   [T1.631] ANSI T1.631-1993 (R1999) "Telecommunications - Signalling
   System No. 7 (SS7) - High Probability of Completion (HPC) Network
   Capability".

   [Pierce] draft-pierce-tsvwg-assured-service-req-01, "Requirements
   for Assured Service Capabilities in Voice over IP", October 2004

   [Resource] draft-ietf-sip-resource-priority-04, "SIP Communications
   Resource Priority Header", Henning Schulzrinne and James Polk,
   August 2004.

   [Silverman] draft-silverman-tsvwg-mlefphb-01, "Multi-Level Expedited
   Forwarding Per Hop Behavior (MLEF PHB", Steve Silverman, et al,
   October 2004.

   [Xu] "An Investigation of Multilevel Service Provision for Voice
   over IP Under Catastrophic Congestion", Yang Xu, Martin Westhead,
   Fred Baker, June 2004 IEEE Communications Magazine.


Authors' Addresses


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   Michael Pierce
   Artel
   1893 Preston White Drive
   Reston, VA 20191
   Phone: +1 410.817.4795
   Email: pierce1m@ncr.disa.mil

   Don Choi
   DISA
   5600 Columbia Pike
   Falls Church, VA 22041-2717
   Phone: +1 703.681.2312
   Email: choid@ncr.disa.mil


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