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Abstract:
This document defines a Media Control Channel Framework Package for Interactive
Voice Response (IVR) dialog interaction on media connections and conferences. The package defines dialog
management request elements for preparing, starting, and terminating dialog interactions, as well as associated
responses and notifications. Dialog interactions are specified in a dialog language. This package defines
a lightweight IVR dialog language (supporting prompt playback, runtime controls, Dual-Tone Multi-Frequency (DTMF) collection,
and media recording) and allows other dialog languages to be used. The package also
defines elements for auditing package capabilities and IVR dialogs. [STANDARDS-TRACK]
Authors:
Chris Boulton <chris@ns-technologies.com>
Scott McGlashan <smcg.stds01@mcglashan.org>
Tim Melanchuk <tim.melanchuk@gmail.com>
(Note: The e-mail addresses provided for the authors of this Internet-Draft may no longer be valid)
datatracker.ietf.org