Independent Submission                                       J. Snijders
Request for Comments: 9225                                        Fastly
Category: Informational                                        C. Morrow
ISSN: 2070-1721                                                   Google
                                                             R. van Mook
                                                                Asteroid
                                                            1 April 2022


                  Software Defects Considered Harmful

Abstract

   This document discourages the practice of introducing software
   defects in general and in network protocol implementations
   specifically.  Software defects are one of the largest cost drivers
   for the networking industry.  This document is intended to clarify
   the best current practice in this regard.

Status of This Memo

   This document is not an Internet Standards Track specification; it is
   published for informational purposes.

   This is a contribution to the RFC Series, independently of any other
   RFC stream.  The RFC Editor has chosen to publish this document at
   its discretion and makes no statement about its value for
   implementation or deployment.  Documents approved for publication by
   the RFC Editor are not candidates for any level of Internet Standard;
   see Section 2 of RFC 7841.

   Information about the current status of this document, any errata,
   and how to provide feedback on it may be obtained at
   https://www.rfc-editor.org/info/rfc9225.

Copyright Notice

   Copyright (c) 2022 IETF Trust and the persons identified as the
   document authors.  All rights reserved.

   This document is subject to BCP 78 and the IETF Trust's Legal
   Provisions Relating to IETF Documents
   (https://trustee.ietf.org/license-info) in effect on the date of
   publication of this document.  Please review these documents
   carefully, as they describe your rights and restrictions with respect
   to this document.

Table of Contents

   1.  Introduction
   2.  Requirements Language
   3.  Examples of High-Impact Software Defects
   4.  Best Current Practises
   5.  Security Considerations
   6.  IANA Considerations
   7.  References
     7.1.  Normative References
     7.2.  Informative References
   Appendix A.  Future Research
   Acknowledgements
   Authors' Addresses

1.  Introduction

   Software defects (informally known as "bugs") have been the cause and
   effect of innumerable system degradations and failures over the
   years.  Bugs are errors, flaws, or faults in a computer program that
   cause the program to produce an incorrect or unexpected result.

   (Please note: unexpected results caused by bugs are not a valid
   substitute for high-quality random number generators, though high-
   quality random number generators are generally not considered to be
   bugs.)

   Endeavoring to reduce the number of degradations in the future,
   implementers MUST NOT introduce bugs when writing software.  This
   document outlines why bugs are considered harmful and proposes a set
   of recommendations.

2.  Requirements Language

   The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT",
   "SHOULD", "SHOULD NOT", "RECOMMENDED", "NOT RECOMMENDED", "MAY", and
   "OPTIONAL" in this document are to be interpreted as described in
   BCP 14 [RFC2119] [RFC8174] when, and only when, they appear in all
   capitals, as shown here.

3.  Examples of High-Impact Software Defects

   In June 1996, the European Space Agency [ARIANE] launched an unmanned
   rocket -- costing several billion dollars in development -- only to
   see it go [KABOOM] 40 seconds after takeoff.  A software exception
   had occurred during the execution of a data conversion from 64-bit
   floating point to 16-bit signed integer value.  The floating point
   number that was converted had a value greater than what could be
   represented by a 16-bit signed integer.  The vehicle probably would
   not have disintegrated if the defect had not been written into the
   software.

   As an example of the detrimental effects of bugs in physically hard
   to reach systems: the [NASA] Deep Impact spacecraft [DEEPIMPACT] was
   rendered inoperable due to a fault in the fault-protection software,
   which in turn triggered endless computer reboots.  Mission control
   was unable to recover the system from this error condition because no
   engineers were available on-site.  The commute was deemed infeasible
   due to a lack of reasonably priced commercial transport options in
   that region of the solar system.

   In 1983, the Soviet Union's Early Warning Satellite System
   [Serpukhov] announced it had detected a possible missile launch
   originating in the US; fortunately, a human operator recognized this
   as a likely system failure.  Indeed, a retrospective analysis
   suggested the software had misclassified reflections from cloud cover
   as missile launch blooms.  With this bug, the software held the
   potential to trigger a cascading sequence of events that could've led
   to the start of a planetary-scale war.  Seemingly innocuous software
   defects can have outsized impact, and sometimes it pays off to simply
   do nothing and wait.

   The US Department of Commerce's National Institute of Standards and
   Technology [NIST] commissioned a study to develop a deeper
   understanding of the prevalence of software defects and their cost to
   society.  The study estimated about 0.6 percent of the gross domestic
   product is squandered due to programming bugs.  Each person works
   approximately one hour a week to compensate for this debt -- an hour
   that could've been spent in leisure -- in addition to any time spent
   on the direct consequences of buggy software.

   The universal deployment of IP networks on Avian Carriers [RFC1149]
   is facing a multi-decade delay.  After operators discovered that
   birds are not real (now [confirmed] by the US Government), work began
   to first understand the many [quirks] of the drones' firmware before
   proceeding with wider-scale deployment.  No clear timelines exist at
   this point in time.

   For more examples, consult the RISKS Digest [RISKS]: it documents a
   multitude of examples of defects in technological infrastructure and
   their risk to society.  Unsupervised study of the Digest archive may
   induce a sense of panic.

4.  Best Current Practises

   1.  Authors MUST NOT implement bugs.

   2.  If bugs are introduced in code, they MUST be clearly documented.

   3.  When implementing specifications that are broken by design, it is
       RECOMMENDED to aggregate multiple smaller bugs into one larger
       bug.  This will be easier to document: rather than having a lot
       of hard-to-track inconsequential bugs, there will be only a few
       easy-to-recognise significant bugs.

   4.  The aphorism "It's not a bug, it's a feature" is considered rude.

   5.  Assume all external input is the result of (a series of) bugs.
       (Especially in machine-to-machine applications such as
       implementations of network protocols.)

   6.  In fact, assume all internal inputs also are the result of bugs.

5.  Security Considerations

   With the production of fewer bugs, there will necessarily be fewer
   security impacts.  To improve the collective security posture, a
   thorough review of ALL existing software to find any remaining bugs
   is RECOMMENDED.

   As it is assumed that there is an even distribution of bugs through
   all software, it is safe to consider any piece of software to be bug
   free once a certain number of bugs have been found.

   Some philosophers argue in defense of an obviously wrong contrary
   view that bugs introduce a certain amount of unpredictable variance
   in behaviour, which in turn could serve to increase security.  Such
   heretics might even go one step further and celebrate the existence
   of bugs, shielding issues from public scrutiny.  However, it
   [ostensibly] is in society's best interest to fully disclose any and
   all bugs as soon as they are discovered.

6.  IANA Considerations

   IANA is assumed to operate flawlessly.

7.  References

7.1.  Normative References

   [RFC2119]  Bradner, S., "Key words for use in RFCs to Indicate
              Requirement Levels", BCP 14, RFC 2119,
              DOI 10.17487/RFC2119, March 1997,
              <https://www.rfc-editor.org/info/rfc2119>.

   [RFC8174]  Leiba, B., "Ambiguity of Uppercase vs Lowercase in RFC
              2119 Key Words", BCP 14, RFC 8174, DOI 10.17487/RFC8174,
              May 2017, <https://www.rfc-editor.org/info/rfc8174>.

7.2.  Informative References

   [ARIANE]   Arnold, D. N., "The Explosion of the Ariane 5", August
              2000, <https://www-users.cse.umn.edu/~arnold/disasters/
              ariane.html>.

   [confirmed]
              US Consumer Product Safety Commission (@USCPSC), "Birds
              are real.", Twitter, 5 January 2022,
              <https://twitter.com/USCPSC/status/1478794691634155523>.

   [DEEPIMPACT]
              Wallace, M., "Subject: Re: [tz] Deep Impact: wrong time
              zone?", message to the tz@iana.org mailing list, 23
              September 2013, <https://mm.icann.org/pipermail/
              tz/2013-September/020357.html>.

   [incomplete]
              Raatikainen, P., "Gödel's Incompleteness Theorems",
              Stanford Encyclopedia of Philosophy, November 2013,
              <https://plato.stanford.edu/entries/goedel-
              incompleteness/>.

   [IRTF]     IRTF, "Internet Research Task Force",
              <https://www.irtf.org/>.

   [KABOOM]   Jure, V. A., "Kapow! Zap! Splat! How comics make sound on
              the page", The Conversation, 10 June 2021,
              <https://theconversation.com/kapow-zap-splat-how-comics-
              make-sound-on-the-page-160455>.

   [NASA]     NASA, "NASA's Deep Space Comet Hunter Mission Comes to an
              End", September 2013,
              <https://www.nasa.gov/mission_pages/deepimpact/media/
              deepimpact20130920.html>.

   [NIST]     NIST, "Software Errors Cost U.S. Economy $59.5 Billion
              Annually", Wayback Machine archive, June 2002,
              <https://web.archive.org/web/20090610052743/
              http://www.nist.gov/public_affairs/releases/n02-10.htm>.

   [ostensibly]
              Swire, P., "A Model for When Disclosure Helps Security:
              What Is Different About Computer and Network Security?", 3
              Journal on Telecommunications and High Technology Law 163,
              August 2004, <http://dx.doi.org/10.2139/ssrn.531782>.

   [quirks]   Stockton, N., "What's Up With That: Birds Bob Their Heads
              When They Walk", WIRED, January 2015,
              <https://www.wired.com/2015/01/whats-birds-bob-heads-
              walk/>.

   [RFC1149]  Waitzman, D., "Standard for the transmission of IP
              datagrams on avian carriers", RFC 1149,
              DOI 10.17487/RFC1149, April 1990,
              <https://www.rfc-editor.org/info/rfc1149>.

   [RISKS]    ACM Committee on Computers and Public Policy, "The RISKS
              Digest", <https://catless.ncl.ac.uk/Risks/>.

   [Serpukhov]
              Long, T., "Sept. 26, 1983: The Man Who Saved the World by
              Doing ... Nothing", WIRED, September 2007,
              <https://www.wired.com/2007/09/dayintech-0926-2/>.

Appendix A.  Future Research

   The existence of this very document of course begs the question: what
   are software defects, truly?  Do bugs happen for a purpose?  Is what
   we perceive as the concept of bugs an indication for a wider issue in
   the natural world?  Do mistakes happen in other domains?  Are they
   evidence of a superior software architect?

   An interdisciplinary approach to understand mistakes might be an area
   of further study for the [IRTF].  It may very well turn out that
   mistakes are provably detrimental in all domains; however, the
   authors do not feel qualified to make any statements in this regard.
   Once made aware of the above thesis, research-oriented interest
   groups could perhaps take on the task of disproving Goedel's
   incompleteness theorem [incomplete], and in doing so, put an end to
   all bugs.

Acknowledgements

   The authors wish to thank Bert Hubert, Peter van Dijk, and Saku Ytti
   for pointing out the many errors Job introduced during the
   preparation of this document.

Authors' Addresses

   Job Snijders
   Fastly
   Amsterdam
   Netherlands
   Email: job@fastly.com


   Chris Morrow
   Google
   Reston, Virginia
   United States of America
   Email: morrowc@ops-netman.net


   Remco van Mook
   Asteroid
   Deventer
   Netherlands
   Email: remco@asteroidhq.com