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IPFIX Information Elements for Flow Performance Measurement
draft-akhter-opsawg-perfmon-ipfix-02

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Author Aamer Akhter
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draft-akhter-opsawg-perfmon-ipfix-02
Network Working Group                                          A. Akhter
Internet-Draft                                             Cisco Systems
Intended status: Standards Track                          March 27, 2012
Expires: September 28, 2012

      IPFIX Information Elements for Flow Performance Measurement
                draft-akhter-opsawg-perfmon-ipfix-02.txt

Abstract

   There is a need to be able to quantify and report the performance of
   network applications and the network service in handling user data.
   This performance data provides information essential in validating
   service level agreements, fault isolation as well as early warnings
   of greater problems.  This document describes IPFIX Information
   Elements related to performance measurement of network based
   applications.  In addition, to the performance information several
   non-metric information elements are also included to provide greater
   context to the reports.  The measurements use audio/video
   applications as a base but are not restricted to these class of
   applications.

Status of this Memo

   This Internet-Draft is submitted in full conformance with the
   provisions of BCP 78 and BCP 79.

   Internet-Drafts are working documents of the Internet Engineering
   Task Force (IETF).  Note that other groups may also distribute
   working documents as Internet-Drafts.  The list of current Internet-
   Drafts is at http://datatracker.ietf.org/drafts/current/.

   Internet-Drafts are draft documents valid for a maximum of six months
   and may be updated, replaced, or obsoleted by other documents at any
   time.  It is inappropriate to use Internet-Drafts as reference
   material or to cite them other than as "work in progress."

   This Internet-Draft will expire on September 28, 2012.

Copyright Notice

   Copyright (c) 2012 IETF Trust and the persons identified as the
   document authors.  All rights reserved.

   This document is subject to BCP 78 and the IETF Trust's Legal
   Provisions Relating to IETF Documents
   (http://trustee.ietf.org/license-info) in effect on the date of

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   publication of this document.  Please review these documents
   carefully, as they describe your rights and restrictions with respect
   to this document.  Code Components extracted from this document must
   include Simplified BSD License text as described in Section 4.e of
   the Trust Legal Provisions and are provided without warranty as
   described in the Simplified BSD License.

Table of Contents

   1.  Introduction . . . . . . . . . . . . . . . . . . . . . . . . .  3
   2.  Terminology  . . . . . . . . . . . . . . . . . . . . . . . . .  4
   3.  General Usage  . . . . . . . . . . . . . . . . . . . . . . . .  5
     3.1.  Quality of Service (QoS) Monitoring  . . . . . . . . . . .  5
     3.2.  Service Level Agreemnt (SLA) Validation  . . . . . . . . .  5
     3.3.  Fault Isolation and Troubleshooting  . . . . . . . . . . .  6
   4.  New Information Elements . . . . . . . . . . . . . . . . . . .  6
     4.1.  Transport Layer  . . . . . . . . . . . . . . . . . . . . .  6
       4.1.1.  perfPacketLoss . . . . . . . . . . . . . . . . . . . .  6
       4.1.2.  perfPacketExpected . . . . . . . . . . . . . . . . . .  7
       4.1.3.  perfPacketLossRate . . . . . . . . . . . . . . . . . .  8
       4.1.4.  perfPacketLossEvent  . . . . . . . . . . . . . . . . .  8
       4.1.5.  perfPacketInterArrivalJitterAvg  . . . . . . . . . . .  9
       4.1.6.  perfPacketInterArrivalJitterMin  . . . . . . . . . . .  9
       4.1.7.  perfPacketInterArrivalJitterMax  . . . . . . . . . . . 10
       4.1.8.  perfRoundTripNetworkDelay  . . . . . . . . . . . . . . 10
     4.2.  User and Application Layer . . . . . . . . . . . . . . . . 11
       4.2.1.  perfSessionSetupDelay  . . . . . . . . . . . . . . . . 11
     4.3.  Contextual Elements  . . . . . . . . . . . . . . . . . . . 12
       4.3.1.  mediaRTPSSRC . . . . . . . . . . . . . . . . . . . . . 12
       4.3.2.  mediaRTPPayloadType  . . . . . . . . . . . . . . . . . 12
       4.3.3.  mediaCodec . . . . . . . . . . . . . . . . . . . . . . 13
   5.  Security Considerations  . . . . . . . . . . . . . . . . . . . 13
   6.  IANA Considerations  . . . . . . . . . . . . . . . . . . . . . 13
   7.  Acknowledgements . . . . . . . . . . . . . . . . . . . . . . . 13
   8.  References . . . . . . . . . . . . . . . . . . . . . . . . . . 14
     8.1.  Normative References . . . . . . . . . . . . . . . . . . . 14
     8.2.  Informative References . . . . . . . . . . . . . . . . . . 14
   Author's Address . . . . . . . . . . . . . . . . . . . . . . . . . 16

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1.  Introduction

   Today's networks support a multitude of highly demanding and
   sensitive network applications.  Network issues are readily apparent
   by the users of these applications due to the sensitivity of these
   applications to impaired network conditions.  Examples of these
   network applications include applications making use of IP based
   audio, video, database transactions, virtual desktop interface (VDI),
   online gaming, cloud services and many more.  In some cases, the
   impaired application translates directly to loss of revenue.  In
   other cases, there may be regulatory or contractual service level
   agreements that motivate the network operator.  Due to the
   sensitivity of these types of applications to impaired service it
   leaves a poor impression of the service on the user-- regardless of
   the actual performance of the network itself.  In the case of an
   actual problem within the network service, monitoring the performance
   may yield a early indicator of a much more serious problem.

   Due to the demanding and sensitive nature of these applications,
   network operators have tried to engineer their networks towards
   wringing better and differentiated performance.  However, that same
   differentiated design prevents network operators from extrapolating
   observational data from one application to another, or from one set
   of synthetic (active test) test traffic to actual application
   performance.  This gap highlights the importance of generic
   measurements as well as the reliance on user traffic measurents--
   rather than synthetic tests.

   Performance measurements on user data provide greater visibility not
   only into the quality of experience of the end users but also
   visibility into network health.  With regards to network health, as
   flow performance is being measured, there will be visibility into the
   end to end performance which means that not only visibility into
   local network health, but also viability into remote network health.
   If these measurements are made at multiple points within the network
   (or between the network and end device) then there is not only
   identification that there might be an issue, but a span of area can
   be established where the issue might be.  The resolution of the fault
   increases with the number of measurement points along the flow path.

   The IP Flow Information Export Protocol (IPFIX) [RFC5101] provides
   new levels of flexibility in reporting from measurement points across
   the life cycle of a network based application.  IPFIX can provide
   granular results in terms of flow specificity as well as time
   granularity.  At the same time, IPFIX allows for summarization of
   data along different types of boundaries for operators that are
   unconcerned about specific sessions but about health of a service or
   a portion of the network.  This documet details the expresison of

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   IPFIX Information Elements whose calculation is defined in an
   accompanying document.

   As this document covers the reporting of these metrics via IPFIX,
   consideration is taken with mapping the metric's capabilities and
   context with the IPFIX information and data representation model.
   The guidelines outlined in [I-D.trammell-ipfix-ie-doctors] are used
   to ensure proper IPFIX information element definition.

   There has been related work in this area such as [RFC2321].
   [I-D.huici-ipfix-sipfix], and [VoIP-monitor].  This document is also
   an attempt to generalize as well as standardize the reporting formats
   and measurement methodology.

2.  Terminology

   Terms used in this document that are defined in the Terminology
   section of the IPFIX Protocol [RFC5101] document are to be
   interpreted as defined there.

   The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT",
   "SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", and "OPTIONAL" in this
   document are to be interpreted as described in RFC 2119 [RFC2119].

   In addition, the information element definitions use the following
   terms:

   Name:  Name of the information element per the IPFIX rules defined in
      Section 2.3 of [RFC5102]

   Description:  Short description of what the information element is
      trying to convey.

   Observation Point:  Where the measurement is meant to be performed.
      Either at an intermediate point (for example, a router) or end
      system.

   Element Data Type:  The IPFIX informationElementDataTypeas defined in
      Section 3.1 of [RFC5610]

   Element Semantics:  The IPFIX informationElementSemantics as defined
      in section Section 3.6 of [RFC5610]

   Element Units:  The IPFIX informationElementUnits as defined in
      section Section 3.7 of [RFC5610]

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   Element Range Begin:  The IPFIX informationElementRangeBegin as
      defined in section Section 3.7 of [RFC5610]

   Element Range End:  The IPFIX informationElementRangeEnd as defined
      in section Section 3.7 of [RFC5610]

   Element Id:  The IPFIX global unique element ID as defined in Section
      3.2 of [RFC5101]

   Status:  The status of the specification of this IPFIX Information
      Element.

3.  General Usage

3.1.  Quality of Service (QoS) Monitoring

   The network operator needs to be able to gauge the end user's
   satisfaction with the network service.  While there are many
   components of the satisfaction such as pricing, packaging, offering,
   etc., a major component of satisfaction is delivering a consistent
   service.  The user builds trust on this consistency of the network
   service and is then to be able to run network applications-- which is
   of course the end goal.  Without the ability to deliver a consistent
   service for end user network applications network operator will be
   left dealing with price sensitive disgruntled users with very low
   expectations (if they don't have choice of operator) or abandonment
   (if they have choice).

   For QoS monitoring, it is importnat to be able to capture the
   applicaiton context.  For example, in the case of interactive audio
   flows, the codec and the fact that the application is interactive
   shoudl be captured.  The codec type can be used to determine loss
   thresholds affecting end user quality and the interactive nature
   would suggest threshodlds over one way delay.  The IPFIX reporting
   would need to keep this information organized together for opeartor
   to be able to perform correlated analysis.

3.2.  Service Level Agreemnt (SLA) Validation

   Similar to QoS and QoE validation, there might be contractual or
   regulatory requirements that need to be met by the network operator.
   Monitoring the performance of the flows allows the application
   operator, network operator as well as the end user to validate of the
   target service is being delivered.  While there is quite a diversity
   in the codification of network SLAs they may eventually involve some
   measurement of network uptime, end to end latency, end to end jitter
   and perhaps service response time.  In the case violation of the SLA,

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   the start and end times, nature and network scope of the violation
   needs to be captured to allow for the most accurate settling of the
   SLA.

3.3.  Fault Isolation and Troubleshooting

   It has been generally easier to troubleshoot and fix problems that
   are binary in nature: it either works or does not work.  The host is
   pingable or not pingable.  However, the much more difficult to
   resolve issues that are transitory in nature, move from location to
   location, more complicated that simple ICMP reachability and many
   times unverifiable reports by the users themselves.  It is these
   intermittent and seemingly inconsistent network impairments that
   performance metrics can be extremely helpful with.  Just the basic
   timely detection that there is a problem (or an impending problem)
   can give the provider the confidence that there is a real problem
   that needs to be resolved.  The next step would be to assist the
   operator in a speedy resolution by providing information regarding
   the network location and nature of the problem.

4.  New Information Elements

   The information elements are organized into two main groups:

   Transport Layer:  Metrics that might be calculated from observations
      at higher layers but essentially provide information about the
      network transport of user date.  For example, the metrics related
      to packet loss, latency and jitter would be defined here.

   User and Application Layer:  Metrics that are might be affected by
      the network indirectly, but are ultimately related to user, end-
      system and session states.  For example, session setup time,
      transaction rate and session duration would be defined here.

   Contextual Elements  Information elements that provide further
      context to the metrics.  For example, media type, codec type, and
      type of application would be defined here.

4.1.  Transport Layer

4.1.1.  perfPacketLoss

   Name:  perfPacketLoss

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   Description:  The packet loss metric reports the number of individual
      packets that were lost in the reporting interval.

   Observation Point:  The observation can be made anywhere along the
      media path or on the endpoints them selves.  The observation is
      only relevant in a unidirectional sense.

   Element Data Type:  unsigned32

   Element Semantics:  deltaCounter

   Element Units:  packets

   Element Range Begin:  0

   Element Range End:  0xFFFFFFFE

   Element Id:  TBDperfPacketLoss

   Status:  current

4.1.2.  perfPacketExpected

   Name:  perfPacketExpected

   Description:  The number of packets there were expected within a
      monitoring interval.

   Observation Point:  The observation can be made anywhere along the
      media path or on the endpoints them selves.  The observation is
      only relevant in a unidirectional sense.

   Element Data Type:  unsigned32

   Element Semantics:  deltaCounter

   Element Units:  none

   Element Range Begin:  0

   Element Range End:  0xFFFFFFFE

   Element Id:  TBDperfPacketExpected

   Status:  current

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4.1.3.  perfPacketLossRate

   Name:  perfPacketLossRate

   Description:  Percentage of number of packets lost out of the total
      set of packets sent.

   Observation Point:  The observation can be made anywhere along the
      media path or on the endpoints them selves.  The observation is
      only relevant in a unidirectional sense.

   Element Data Type:  unsigned16

   Element Semantics:  quantity

   Element Units:  none

   Element Range Begin:  0

   Element Range End:  0xFFFE

   Element Id:  TBDperfPacketLossRate

   Status:  current

4.1.4.  perfPacketLossEvent

   Name:  perfPacketLossEvent

   Description:  The packet loss event metric reports the number of
      continuous sets of packets that were lost in the reporting
      interval.

   Observation Point:  The observation can be made anywhere along the
      media path or on the endpoints them selves.  The observation is
      only relevant in a unidirectional sense.

   Element Data Type:  unsigned32

   Element Semantics:  deltaCounter

   Element Units:  none

   Element Range Begin:  0

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   Element Range End:  0xFFFFFFFE

   Element Id:  TBDperfPacketExpected

   Status:  current

4.1.5.  perfPacketInterArrivalJitterAvg

   Name:  perfPacketInterArrivalJitterAvg

   Description:  This metric measures the absolute deviation of the
      difference in packet spacing at the measurement point compared to
      the packet spacing at the sender.

   Observation Point:  The observation can be made anywhere along the
      media path or on the receiver.  The observation is only relevant
      in a unidirectional sense.

   Element Data Type:  unsigned32

   Element Semantics:  quantity

   Element Units:  microseconds

   Element Range Begin:  0

   Element Range End:  0xFFFFFFFE

   Element Id:  TBDperfPacketInterArrivalJitterAvg

   Status:  current

4.1.6.  perfPacketInterArrivalJitterMin

   Name:  perfPacketInterArrivalJitterMin

   Description:  This metric measures the minimum value the calculation
      used for perfPacketInterArrivalJitterAvg within the monitoring
      interval.

   Observation Point:  The observation can be made anywhere along the
      media path or on the receiver.  The observation is only relevant
      in a unidirectional sense.

   Element Data Type:  unsigned32

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   Element Semantics:  quantity

   Element Units:  microseconds

   Element Range Begin:  0

   Element Range End:  0xFFFFFFFE

   Element Id:  TBDperfPacketInterArrivalJitterMin

   Status:  current

4.1.7.  perfPacketInterArrivalJitterMax

   Name:  perfPacketInterArrivalJitterMax

   Description:  This metric measures the maximum value the calculation
      used for perfPacketInterArrivalJitterAvg within the monitoring
      interval.

   Observation Point:  The observation can be made anywhere along the
      media path or on the receiver.  The observation is only relevant
      in a unidirectional sense.

   Element Data Type:  unsigned32

   Element Semantics:  quantity

   Element Units:  microseconds

   Element Range Begin:  0

   Element Range End:  0xFFFFFFFE

   Element Id:  TBDperfPacketInterArrivalJitterMax

   Status:  current

4.1.8.  perfRoundTripNetworkDelay

   Name:  perfRoundTripNetworkDelay

   Description:  This metric measures the network round trip time
      between end stations for a flow.

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   Observation Point:  The observation can be made anywhere along the
      flow path as long as the bidirectional network delay is accounted
      for.

   Element Data Type:  unsigned32

   Element Semantics:  quantity

   Element Units:  microseconds

   Element Range Begin:  0

   Element Range End:  0xFFFFFFFE

   Element Id:  TBDperfRoundTripNetworkDelay

   Status:  current

4.2.  User and Application Layer

4.2.1.  perfSessionSetupDelay

   Name:  perfSessionSetupDelay

   Description:  The Session Setup Delay metric reports the time taken
      from a request being initiated by a host/endpoint to the response
      (or request indicator) to the request being observed.  This metric
      is defined in [RFC4710], however the units have been updated to
      microseconds.

   Observation Point:  This metric needs to be calculated where both
      request and response can be observed.  This could be at network
      choke points, application proxies, or within the end systems
      themselves.

   Element Data Type:  unsigned32

   Element Semantics:  quantity

   Element Units:  microseconds

   Element Range Begin:  0

   Element Range End:  0xFFFFFFFE

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   Element Id:  TBDperfSessionSetupDelay

   Status:  current

4.3.  Contextual Elements

4.3.1.  mediaRTPSSRC

   Name:  mediaRTPSSRC

   Description:  Value of the synchronization source (SSRC) field in the
      RTP header of the flow.  This field is defined in [RFC3550]

   Observation Point:  This metric can be gleaned from the RTP packets
      directly, so the observation point needs to on the flow path or
      within the endpoints.

   Element Data Type:  unsigned32

   Element Semantics:  identifier

   Element Units:  octets

   Element Range Begin:  0

   Element Range End:  0xFFFFFFFE

   Element Id:  TBDmediaRTPSSRC

   Status:  current

4.3.2.  mediaRTPPayloadType

   Name:  mediaRTPPayloadType

   Description:  The value of the RTP Payload Type Field as seen in the
      RTP header of the flow.  This field is defined in [RFC3550]

   Observation Point:  This metric can be gleaned from the RTP packets
      directly, so the observation point needs to on the flow path or
      within the endpoints.

   Element Data Type:  unsigned8

   Element Semantics:  identifier

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   Element Units:  octets

   Element Range Begin:  0

   Element Range End:  0xFF

   Element Id:  TBDmediaRTPPayloadType

   Status:  current

4.3.3.  mediaCodec

   Name:  mediaCodec

   Description:  The media codec used in the flow.

   Observation Point:  The ideal location of this metric is on the media
      generators and consumers.  However, given application inspection
      or static configuration it is possible that intermediate nodes are
      able to generate codec information.

   Element Data Type:  string

   Element Semantics:  identifier

   Element Units:  octets

   Element Id:  TBDmediaCodec

   Status:  current

5.  Security Considerations

   The recommendations in this document do not introduce any additional
   security issues to those already mentioned in [RFC5101] and [RFC5477]

6.  IANA Considerations

   This document requires an elements assignment to be made by IANA.

7.  Acknowledgements

   The authors would like to thank Shingo Kashima for their invaluable
   review and comments.  Thank-you.

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8.  References

8.1.  Normative References

   [RFC5101]  Claise, B., "Specification of the IP Flow Information
              Export (IPFIX) Protocol for the Exchange of IP Traffic
              Flow Information", RFC 5101, January 2008.

   [RFC5610]  Boschi, E., Trammell, B., Mark, L., and T. Zseby,
              "Exporting Type Information for IP Flow Information Export
              (IPFIX) Information Elements", RFC 5610, July 2009.

   [RFC4710]  Siddiqui, A., Romascanu, D., and E. Golovinsky, "Real-time
              Application Quality-of-Service Monitoring (RAQMON)
              Framework", RFC 4710, October 2006.

   [RFC5102]  Quittek, J., Bryant, S., Claise, B., Aitken, P., and J.
              Meyer, "Information Model for IP Flow Information Export",
              RFC 5102, January 2008.

   [RFC3550]  Schulzrinne, H., Casner, S., Frederick, R., and V.
              Jacobson, "RTP: A Transport Protocol for Real-Time
              Applications", STD 64, RFC 3550, July 2003.

   [RFC3497]  Gharai, L., Perkins, C., Goncher, G., and A. Mankin, "RTP
              Payload Format for Society of Motion Picture and
              Television Engineers (SMPTE) 292M Video", RFC 3497,
              March 2003.

   [RFC5389]  Rosenberg, J., Mahy, R., Matthews, P., and D. Wing,
              "Session Traversal Utilities for NAT (STUN)", RFC 5389,
              October 2008.

   [I-D.ietf-pmol-sip-perf-metrics]
              Malas, D. and A. Morton, "Basic Telephony SIP End-to-End
              Performance Metrics", draft-ietf-pmol-sip-perf-metrics-07
              (work in progress), September 2010.

   [iana-ipfix-assignments]
              Internet Assigned Numbers Authority, "IP Flow Information
              Export Information Elements
              (http://www.iana.org/assignments/ipfix/ipfix.xml)".

8.2.  Informative References

   [I-D.ietf-pmol-metrics-framework]
              Clark, A. and B. Claise, "Guidelines for Considering New
              Performance Metric Development",

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              draft-ietf-pmol-metrics-framework-12 (work in progress),
              July 2011.

   [I-D.trammell-ipfix-ie-doctors]
              Trammell, B. and B. Claise, "Guidelines for Authors and
              Reviewers of IPFIX Information Elements",
              draft-trammell-ipfix-ie-doctors-03 (work in progress),
              October 2011.

   [RFC2508]  Casner, S. and V. Jacobson, "Compressing IP/UDP/RTP
              Headers for Low-Speed Serial Links", RFC 2508,
              February 1999.

   [RFC3711]  Baugher, M., McGrew, D., Naslund, M., Carrara, E., and K.
              Norrman, "The Secure Real-time Transport Protocol (SRTP)",
              RFC 3711, March 2004.

   [RFC2250]  Hoffman, D., Fernando, G., Goyal, V., and M. Civanlar,
              "RTP Payload Format for MPEG1/MPEG2 Video", RFC 2250,
              January 1998.

   [RFC2890]  Dommety, G., "Key and Sequence Number Extensions to GRE",
              RFC 2890, September 2000.

   [RFC4303]  Kent, S., "IP Encapsulating Security Payload (ESP)",
              RFC 4303, December 2005.

   [RFC5761]  Perkins, C. and M. Westerlund, "Multiplexing RTP Data and
              Control Packets on a Single Port", RFC 5761, April 2010.

   [I-D.huici-ipfix-sipfix]
              Huici, F., Niccolini, S., and S. Anderson, "SIPFIX: Use
              Cases and Problem Statement for VoIP Monitoring and
              Exporting", draft-huici-ipfix-sipfix-00 (work in
              progress), June 2009.

   [nProbe]   "nProbe - NetFlow/IPFIX Network Probe
              (http://www.ntop.org/nProbe.html)".

   [RFC2321]  Bressen, A., "RITA -- The Reliable Internetwork
              Troubleshooting Agent", RFC 2321, April 1998.

   [RFC2119]  Bradner, S., "Key words for use in RFCs to Indicate
              Requirement Levels", BCP 14, RFC 2119, March 1997.

   [RFC5477]  Dietz, T., Claise, B., Aitken, P., Dressler, F., and G.
              Carle, "Information Model for Packet Sampling Exports",
              RFC 5477, March 2009.

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   [VoIP-monitor]
              L. Chang-Yong, H. Kim, K. Ko, J. Jim, and H. Jeong, "A
              VoIP Traffic Monitoring System based on NetFlow v9,
              International Journal of Advanced Science and Technology,
              vol. 4, Mar. 2009".

Author's Address

   Aamer Akhter
   Cisco Systems, Inc.
   7025 Kit Creek Road
   RTP, NC  27709
   USA

   Email: aakhter@cisco.com

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