Network Working Group J. Peterson
Internet-Draft NeuStar, Inc.
Intended status: Informational H. Schulzrinne
Expires: January 16, 2014 Columbia University
H. Tschofenig
Nokia Siemens Networks
July 15, 2013
Secure Origin Identification: Problem Statement, Threat Model,
Requirements, and Roadmap
draft-peterson-secure-origin-ps-01.txt
Abstract
Over the past decade, SIP has become a major signaling protocol for
voice communications, one which has replaced many traditional
telephony deployments. However, interworking SIP with the
traditional telephone network has ultimately reduced the security of
Caller ID systems. Given the widespread interworking of SIP with the
telephone network, the lack of effective standards for identifying
the calling party in a SIP session has granted attackers new powers
as they impersonate or obscure calling party numbers when
orchestrating bulk commercial calling schemes, hacking voicemail
boxes or even circumventing multi-factor authentication systems
trusted by banks. This document therefore examines the reasons why
providing identity for telephone numbers on the Internet has proven
so difficult, and shows how changes in the last decade may provide us
with new strategies for attaching a secure identity to SIP sessions.
Status of This Memo
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This Internet-Draft will expire on January 16, 2014.
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Table of Contents
1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . 3
2. Problem Statement . . . . . . . . . . . . . . . . . . . . . . 4
3. Use Cases . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.1. VoIP-to-VoIP Call . . . . . . . . . . . . . . . . . . . . 5
3.2. IP-PSTN-IP Call . . . . . . . . . . . . . . . . . . . . . 6
3.3. PSTN-to-VoIP Call . . . . . . . . . . . . . . . . . . . . 7
3.4. VoIP-to-PSTN Call Call . . . . . . . . . . . . . . . . . 8
3.5. PSTN-VoIP-PSTN Call . . . . . . . . . . . . . . . . . . . 9
3.6. PSTN-to-PSTN Call . . . . . . . . . . . . . . . . . . . . 9
4. Limitations of Current Solutions . . . . . . . . . . . . . . 10
4.1. SIP Identity . . . . . . . . . . . . . . . . . . . . . . 10
4.2. VIPR . . . . . . . . . . . . . . . . . . . . . . . . . . 13
5. Environmental Changes . . . . . . . . . . . . . . . . . . . . 15
5.1. Shift to Mobile Communication . . . . . . . . . . . . . . 15
5.2. Failure of Public ENUM . . . . . . . . . . . . . . . . . 16
5.3. Public Key Infrastructure Developments . . . . . . . . . 16
5.4. Pervasive Nature of B2BUA Deployments . . . . . . . . . . 16
5.5. Stickiness of Deployed Infrastructure . . . . . . . . . . 17
5.6. Relationship with Number Assignment and Management . . . 17
5.7. Threat Model . . . . . . . . . . . . . . . . . . . . . . 18
5.7.1. Actors . . . . . . . . . . . . . . . . . . . . . . . 19
5.7.1.1. Endpoints . . . . . . . . . . . . . . . . . . . . 19
5.7.1.2. Intermediaries . . . . . . . . . . . . . . . . . 20
5.7.1.3. Attackers . . . . . . . . . . . . . . . . . . . . 21
5.7.2. Attacks . . . . . . . . . . . . . . . . . . . . . . . 21
5.7.2.1. Voicemail Hacking via Impersonation . . . . . . . 21
5.7.2.2. Unsolicited Commercial Calling from Impersonated
Numbers . . . . . . . . . . . . . . . . . . . . . 22
5.7.2.3. Attack Scenarios . . . . . . . . . . . . . . . . 23
5.7.2.4. Solution-Specific Attacks . . . . . . . . . . . . 24
6. Requirements . . . . . . . . . . . . . . . . . . . . . . . . 24
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7. Roadmap . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
8. Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . 26
9. IANA Considerations . . . . . . . . . . . . . . . . . . . . . 26
10. Security Considerations . . . . . . . . . . . . . . . . . . . 26
11. Informative References . . . . . . . . . . . . . . . . . . . 26
Authors' Addresses . . . . . . . . . . . . . . . . . . . . . . . 27
1. Introduction
In many communication architectures that allow users to communicate
with other users the need for identifying the originating party that
initiates a call or a messaging interaction arises. The desire for
identifying the communication parties in the end-to-end communication
attempt arises from the need to implement authorization policies (to
grant or reject call attempts) but has also been utilized for
charging. While there are a number of ways to enable identification
this functionality has been provided by the Session Initiation
Protocol (SIP) [2] by using two main types of approaches, namely
using P-Asserted-Identity (PAI) [4] and SIP Identity [1], which are
described in more detail in Section 4. The goal of these mechanisms
is to validate that originator of a call is authorized to use the
From identifier. Protocols, like XMPP, use mechanisms that are
conceptional similar to those offered by SIP.
Although solutions have been standardized it turns out that the
current deployment situation is unsatisfactory and, even worse, there
is little indication that it will be improve in the future. In [8]
we illustrate what challenges arise. In particular, the interworking
with different communication architectures (e.g., SIP, PSTN, XMPP,
RTCWeb) breaks the end-to-end semantic of the communication
interaction and destroys the identification capabilities.
Furthermore, the use of different identifiers (e.g., E.164 numbers
vs. SIP URIs) creates challenges for determining who is able to claim
"ownership" for a specific identifier.
After the publication of the PAI and SIP Identity specifications
various further attempts have been made to tackle the topic but
unfortunately with little success. The complexity resides in the
deployment situation and the long list of (often conflicting)
requirements. A number of years have passed since the last attempts
were made to improve the situation and we therefore believe it is
time to give it another try. With this document we would like to
start an attempt to develop a common understanding of the problem
statement as well as requirements to develop a vision on how to
advance the state of the art and to initiate technical work to enable
secure call origin identification.
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2. Problem Statement
In the classical public-switched telephone network, a limited number
of carriers trusted each other, without any cryptographic validation,
to provide accurate caller origination information. In some cases,
national telecommunication regulation codified these obligations.
This model worked as long as the number of entities was relatively
small, easily identified (e.g., through the concept of certificated
carriers) and subject to effective legal sanctions in case of
misbehavior. However, for some time, these assumptions have no
longer held true. For example, entities that are not traditional
telecommunication carriers, possibly located outside the country
whose country code they are using, can act as voice service
providers. While in the past, there was a clear distinction between
customers and service providers, VoIP service providers can now
easily act as customers, originating and transit providers. For
telephony, Caller ID spoofing has become common, with a small subset
of entities either ignoring abuse of their services or willingly
serving to enable fraud and other illegal behavior. For example,
recently, enterprises and public safety organizations [14] have been
subjected to telephony denial-of-service attacks. In this case, an
individual claiming to represent a collections company for payday
loans starts the extortion scheme with a phone call to an
organization. Failing to get payment from an individual or
organization, the criminal organization launches a barrage of phone
calls, with spoofed numbers, preventing the targeted organization
from receiving legitimate phone calls. Other boiler-room
organizations use number spoofing to place illegal "robocalls"
(automated telemarketing, see, for example, the FCC webpage [15] on
this topic). Robocalls is a problem that has been recognized already
by various regulators, for example the Federal Communications
Commission (FCC) recently organized a robocall competition to solicit
ideas for creating solutions that will block illegal robocalls [16].
Criminals may also use number spoofing to impersonate banks or bank
customers to gain access to information or financial accounts.
In general, number spoofing is used in two ways, impersonation and
anonymization. For impersonation, the attacker pretends to be a
specific individual. Impersonation can be used for pretexting, where
the attacker obtains information about the individual impersonated,
activates credit cards or for harassment, e.g., by causing utility
services to be disconnected, take-out food to be delivered, or by
causing police to respond to a non-existing hostage situation
("swatting", see [18]). Some voicemail systems can be set up so that
they grant access to stored messages without a password, relying
solely on the caller identity. As an example, the News International
phone-hacking scandal [17] has also gained a lot of press attention
where employees of the newspaper were accused of engaging in phone
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hacking by utilizing Caller ID spoofing to get access to a voicemail.
For numbers where the caller has suppressed textual caller
identification, number spoofing can be used to retrieve this
information, stored in the so-called Calling Name (CNAM) database.
For anonymization, the caller does not necessarily care whether the
number is in service, or who it is assigned to, and may switch
rapidly and possibly randomly between numbers. Anonymization
facilitates automated illegal telemarketing or telephony denial-of-
service attacks, as described above, as it makes it difficult to
blacklist numbers. It also makes tracing such calls much more labor-
intensive, as each such call has to be identified in each transit
carrier hop-by-hop, based on destination number and time of call.
Secure origin identification should prevent impersonation and, to a
lesser extent, anonymization. However, if numbers are easy and cheap
to obtain, and if the organizations assigning identifiers cannot or
will not establish the true corporate or individual identity of the
entity requesting such identifiers, robocallers will still be able to
switch between many different identities.
It is insufficient to simply outlaw all spoofing of originating
telephone numbers, because the entities spoofing numbers are already
committing other crimes and thus unlikely to be deterred by legal
sanctions. Also, in some cases, third parties may need to
temporarily use the identity of another individual or organization,
with full consent of the "owner" of the identifier. For example:
The doctor's office: Physicians calling their patients using their
cell phones would like to replace their mobile phone number with
the number of their office to avoid being called back by patients
on their personal phone.
Call centers: Call centers operate on behalf of companies and the
called party expects to see the Caller ID of the company, not the
call center.
3. Use Cases
In order to explain the requirements and other design assumptions we
will explain some of the scenarios that need to be supported by any
solution. To reduce clutter, the figures do not show call routing
elements, such as SIP proxies, of voice or text service providers.
We generally assume that the PSTN component of any call path cannot
be altered.
3.1. VoIP-to-VoIP Call
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For the IP-to-IP communication case, a group of service providers
that offer interconnected VoIP service exchange calls using SIP end-
to-end, but may also deliver some calls via circuit-switched
facilities, as described below. These service providers use
telephone numbers as source and destination identifiers, either as
the user component of a SIP URI (e.g., sip:12125551234@example.com)
or as a tel URI [7].
As illustrated in Figure 1, if Alice calls Bob, the call will use SIP
end-to-end. (The call may or may not traverse the Internet.)
+------------+
| IP-based |
| SIP Phone |<--+
| of Bob | |
|+19175551234| |
+------------+ |
|
+------------+ |
| IP-based | |
| SIP Phone | ------------
| of Alice | / | \
|+12121234567| // | \\
+------------+ // ,' \\\
| /// / -----
| //// ,' \\\\
| / ,' \
| | ,' |
+---->|......: IP-based |
| Network |
\ /
\\\\ ////
-------------------------
Figure 1: VoIP-to-VoIP Call.
3.2. IP-PSTN-IP Call
Frequently, two VoIP-based service providers are not directly
connected by VoIP and use TDM circuits to exchange calls, leading to
the IP-PSTN-IP use case. In this use case, Dan's VSP is not a member
of the interconnect federation Alice's and Bob's VSP belongs to. As
far as Alice is concerned Dan is not accessible via IP and the PSTN
is used as an interconnection network. Figure 2 shows the resulting
exchange.
--------
//// \\\\
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+--- >| PSTN |
| | |
| \\\\ ////
| --------
| |
| |
| |
+------------+ +--+----+ |
| IP-based | | PSTN | |
| SIP Phone | --+ VoIP +- v
| of Alice | / | GW | \ +---+---+
|+12121234567| // `''''''' \\| PSTN |
+------------+ // | \+ VoIP +
| /// | | GW |\
| //// | `'''''''\\ +------------+
| / | | \ | IP-based |
| | | | | | Phone |
+---->|---------------+ +------|---->| of Dan |
| | |+12039994321|
\ IP-based / +------------+
\\\\ Network ////
-------------------------
Figure 2: IP-PSTN-IP Call.
3.3. PSTN-to-VoIP Call
Consider Figure 3 where Carl is using a PSTN phone and initiates a
call to Alice. Alice is using a VoIP-based phone. The call of Carl
traverses the PSTN and enters the Internet via a PSTN/VoIP gateway.
This gateway attaches some identity information to the call, for
example based on the information it had received through the PSTN, if
available.
--------
//// \\\\
+->| PSTN |--+
| | | |
| \\\\ //// |
| -------- |
| |
| v
| +----+-------+
+---+------+ |PSTN / VoIP | +-----+
|PSTN Phone| |Gateway | |SIP |
|of Carl | +----+-------+ |UA |
+----------+ | |Alice|
Invite +-----+
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| ^
V |
+---------------+ Invite
|VoIP | |
|Interconnection| Invite +-------+
|Provider(s) |----------->+ |
+---------------+ |Alice's|
|VSP |
| |
+-------+
Figure 3: PSTN-to-VoIP Call.
Note: A B2BUA/Session Border Controller (SBC) exhibits behavior that
looks similar to this scenario since the original call content would,
in the worst case, be re-created on the call origination side.
3.4. VoIP-to-PSTN Call Call
Consider Figure 4 where Alice calls Carl. Carl uses a PSTN phone and
Alice an IP-based phone. When Alice initiates the call the E.164
number needs to get translated to a SIP URI and subsequently to an IP
address. The call of Alice traverses her VoIP provider where the
call origin identification information is added. It then hits the
PSTN/VoIP gateway. Ideally, Alice would like to know whether she,
for example, talks to someone at her bank rather than to someone
intercepting the call. If Alice wants to be assured that she's being
connected to the right party, it is a slightly different aspect to
what [4][1]. Problem statements and solutions are offered with [9]
and [6].
+-------+ +-----+ -C
|PSTN | |SIP | |a
|Phone |<----------------+ |UA | |l
|of Carl| | |Alice| |l
+-------+ | +-----+ |i
--------------------------- | |n
//// \\\\ | |g
| PSTN | Invite |
| | | |P
\\\\ //// | |a
--------------------------- | |r
^ | |t
| v |y
+------------+ +--------+|
|PSTN / VoIP |<--Invite----|VoIP ||D
|Gateway | |Service ||o
+------------+ |Provider||m
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|of Alice||a
+--------+|i
-n
Figure 4: IP-to-PSTN Call.
3.5. PSTN-VoIP-PSTN Call
Consider Figure 5 where Carl calls Alice. Both users have PSTN
phones but interconnection between the two PSTN networks is
accomplished via an IP network. Consequenly, Carl's operator uses a
PSTN-to-VoIP gateway to route the call via an IP network to a gateway
to break out into the PSTN again.
+----------+
|PSTN Phone|
-------- |of Alice |
//// \\\\ +----------+
+->| PSTN |------+ ^
| | | | |
| \\\\ //// | |
| -------- | --------
| v //// \\\\
| ,-------+ | PSTN |
| |PSTN | | |
+---+------+ __|VoIP GW|_ \\\\ ////
|PSTN Phone| / '`''''''' \ --------
|of Carl | // | \\ ^
+----------+ // | \\\ |
/// -. Invite ----- |
//// `-. \\\\ |
/ `.. \ |
| IP-based `._ ,--+----+
| Network `.....>|VoIP |
| |PSTN GW|
\ '`'''''''
\\\\ ////
-------------------------
Figure 5: PSTN-VoIP-PSTN Call.
3.6. PSTN-to-PSTN Call
For the "legacy" case of a PSTN-to-PSTN call, otherwise beyond
improvement, we may be able to use out-of-band IP connectivity at
both the originating and terminating carrier to validate the call
information.
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4. Limitations of Current Solutions
From the inception of SIP, the From header field value has held an
arbitrary user-supplied identity, much like the From header field
value of an SMTP email message. During work on [2], efforts began to
provide a secure origin for SIP requests as an extension to SIP. The
so-called "short term" solution, the P-Asserted-Identity header
described in [4], is deployed fairly widely, even though it is
limited to closed trusted networks where end-user devices cannot
alter or inspect SIP messages and offers no cryptographic validation.
As P-Asserted-Identity is used increasingly across multiple networks,
it cannot offer any protection against identity spoofing by
intermediaries or entities that allow end users to set the P
-Asserted-Identity information.
Subsequent efforts to prevent calling origin identity spoofing in SIP
include the SIP Identity effort (the "long term" identity solution)
[1] and Verification Involving PSTN Reachability (VIPR) [12]. SIP
Identity attaches a new header field to SIP requests containing a
signature over the From header field value combined with other
message components to prevent replay attacks. SIP Identity is meant
both to prevent originating calls with spoofed From headers and
intermediaries, such as SIP proxies, from launching man-in-the-middle
attacks to alter calls passing through. The VIPR architecture
attacked a broader range of problems relating to spam, routing and
identity with a new infrastructure for managing rendezvous and
security, which operated alongside of SIP deployments.
As we will describe in more detail below, both SIP Identity and VIPR
suffer from serious limitations that have prevented their deployment
at significant scale, but they may still offer ideas and protocol
building blocks for a solution.
4.1. SIP Identity
The SIP Identity mechanism [1] provided two header fields for
securing identity information in SIP requests: the Identity and
Identity-Info header fields. Architecturally, the SIP Identity
mechanism assumes a classic "SIP trapezoid" deployment in which an
authentication service, acting on behalf of the originator of a SIP
request, attaches identity information to the request which provides
partial integrity protection; a verification service acting on behalf
of the recipient validates the integrity of the request when it is
received.
The Identity header field value contains a signature over a hash of
selected elements of a SIP request, including several header field
values (most significantly, the From header field value) and the
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entirety of the body of the request. The set of header field values
was chosen specifically to prevent cut-and-paste attacks; it requires
the verification service to retain some state to guard against
replays. The signature over the body of a request has different
properties for different SIP methods, but all prevent tampering by
man-in-the-middle attacks. For a SIP MESSAGE request, for example,
the signature over the body covers the actual message conveyed by the
request: it is pointless to guarantee the source of a request if a
man-in-the-middle can change the content of the message, as in that
case the message content is created by an attacker. Similar threats
exist against the SIP NOTIFY method. For a SIP INVITE request, a
signature over the SDP body is intended to prevent a man-in-the-
middle from changing properties of the media stream, including the IP
address and port to which media should be sent, as this provides a
means for the man-in-the-middle to direct session media to resource
that the originator did not specify, and thus to impersonate an
intended listener.
The Identity-Info header field value contains a URI designating the
location of the certificate corresponding to the private key that
signed the hash in the Identity header. That certificate could be
passed by-value along with the SIP request, in which case a "cid" URI
appears in Identity-Info, or by-reference, for example when the
Identity-Info header field value has the URL of a service that
delivers the certificate. [1] imposes further constraints governing
the subject of that certificate: namely, that it must cover the
domain name indicated in the domain component of the URI in the From
header field value of the request.
The SIP Identity mechanism, however, has two fundamental limitations
that have precluded its deployment: first, that it provides Identity
only for domain names rather than other identifiers; second, that it
does not tolerate intermediaries that alter the bodies, or certain
header fields, of SIP requests.
As deployed, SIP predominantly mimics the structures of the telephone
network, and thus uses telephone numbers as identifiers. Telephone
numbers in the From header field value of a SIP request may appear as
the user part of a SIP URI, or alternatively in an independent tel
URI. The certificate designated by the Identity-Info header field as
specified, however, corresponds only to the domain portion of a SIP
URI in the From header field. As such, [1] does not have any
provision to identify the assignee of a telephone number. While it
could be the case that the domain name portion of a SIP URI signifies
a carrier (like "att.com") to whom numbers are assigned, the SIP
Identity mechanism provides no assurance that a number is assigned to
any carrier. For a tel URI, moreover, it is unclear in [1] what
entity should hold a corresponding certificate. A caller may not
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want to reveal the identity of its service provider to the callee,
and may thus prefer tel URIs in the From header field.
This lack of authority gives rise to a whole class of SIP identity
problems when dealing with telephone numbers, as is explored in [10].
That document shows how the Identity header of a SIP request
targeting a telephone number (embedded in a SIP URI) could be dropped
by an intermediate domain, which then modifies and resigns the
request, all without alerting the verification service: the
verification service has no way of knowing which original domain
signed the request. Provided that the local authentication service
is complicit, an originator can claim virtually any telephone number,
impersonating any chosen Caller ID from the perspective of the
verifier. Both of these attacks are rooted in the inability of the
verification service to ascertain a specific certificate that is
authoritative for a telephone number.
As deployed, SIP is moreover highly mediated, and mediated in ways
that [2] did not anticipate. As request routing commonly depends on
policies dissimilar to [13], requests transit multiple intermediate
domains to reach a destination; some forms of intermediaries in those
domains may effectively re-initiate the session.
One of the main reasons that SIP deployments mimic the PSTN
architecture is because the requirement for interconnection with the
PSTN remains paramount: a call may originate in SIP and terminate on
the PSTN, or vice versa; and worse still, a PSTN-to-PSTN call may
transit a SIP network in the middle, or vice versa. This necessarily
reduces SIP's feature set to the least common dominator of the
telephone network, and mandates support for telephone numbers as a
primary calling identifier.
Interworking with non-SIP networks makes end-to-end identity
problematic. When a PSTN gateway sends a call to a SIP network, it
creates the INVITE request anew, regardless of whether a previous leg
of the call originated in a SIP network that later dropped the call
to the PSTN. As these gateways are not necessarily operated by
entities that have any relationship to the number assignee, it is
unclear how they could provide an identity signature that a verifier
should trust. Moreover, how could the gateway know that the calling
party number it receives from the PSTN is actually authentic? And
when a gateway receives a call via SIP and terminates a call to the
PSTN, how can that gateway verify that a telephone number in the From
header field value is authentic, before it presents that number as
the calling party number in the PSTN?
Similarly, some SIP networks deploy intermediaries that act as back-
to-back user agents (B2BUAs), typically in order to enforce policy at
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network boundaries (hence the nickname "Session Border Controller").
As a common practice, these entities modify SIP INVITE requests in
transit in such a way that they no longer satisfy the transaction-
mapping semantics of [2], commonly changing the From, Contact and
Call-ID header field values, as well as aspects of the SDP, including
especially the IP addresses and ports associated with media. The
policies that motivate these changes may be associated with topology
hiding, or may alter messages to interoperate successfully with
particular SIP implementations, or may simply involve network address
translation from private address space. But effectively, a SIP
request exiting a B2BUA has no necessary relationship to the original
request received by the B2BUA, much like a request exiting a PSTN
gateway has no necessary relationship to any SIP request in a pre-
PSTN leg of the call. An Identity signature provided for the
original INVITE has no bearing on the post-B2BUA INVITE, and, were
the B2BUA to preserve the original Identity header, any verification
service would detect a violation of the integrity protection.
The SIP community has long been aware of these problems with [1] in
practical deployments. Some have therefore proposed weakening the
security constraints of [1] so that at least some deployments of
B2BUAs will not violate (or remove) the integrity protection of SIP
requests. However, such solutions do not address one key problem
identified above: the lack of any clear authority for telephone
numbers, and the fact that some INVITE requests are generated by
intermediaries rather than endpoints. Removing the signature over
the SDP from the Identity header will not, for example, make it any
clearer how a PSTN gateway should assert identity in an INVITE
request.
4.2. VIPR
Verification Involving PSTN Reachability (VIPR) directly attacks the
twin problems of identifying number assignees on the Internet and
coping with intermediaries that may modify signaling. To address the
first problem, VIPR relies on the PSTN itself: it discovers which
endpoints on the Internet are reachable via a particular PSTN number
by calling the number on the PSTN to determine whom a call to that
number will reach. As VIPR-enabled Internet endpoints associated
with PSTN numbers are discovered, VIPR provides a rendez-vous service
that allows the endpoints of a call to form an out-of-band connection
over the Internet; this connection allows the endpoints to exchange
information that secures future communications and permits direct,
unmediated SIP connections.
VIPR provides these services within a fairly narrow scope of
applicability. Its seminal use case is the enterprise IP PBX, a
device that has both PSTN connectivity and Internet connectivity,
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which serves a set of local users with telephone numbers; after a
PSTN call has connected successfully and then ended, the PBX searches
a distributed hash-table to see if any VIPR-compatible devices have
advertised themselves as a route for the unfamiliar number on the
Internet. If advertisements exist, the originating PBX then
initiates a verification process to determine whether the entity
claiming to be the assignee of the unfamiliar number in fact received
the successful call: this involves verifying details such as the
start and stop times of the call. If the destination verifies
successfully, the originating PBX provisions a local database with a
route for that telephone number to the URI provided by the proven
destination. The destination moreover gives a token to the
originator that can be inserted in future call setup messages to
authenticate the source of future communications.
Through this mechanism, the VIPR system provides a suite of
properties, ones that go well beyond merely securing the origins of
communications. It also provides a routing system which dynamically
discovers mappings between telephone numbers and URIs, effectively
building an ad hoc ENUM database in every VIPR implementation. The
tokens exchanged over the out-of-band connection established by VIPR
moreover provide an authorization mechanism for accepting calls over
the Internet that significantly reduces the potential for spam.
Because the token can act as a nonce due to the presence of this out-
of-band connectivity, the VIPR token is less susceptible to cut-and-
paste attacks and thus needs to cover with its signature far less of
a SIP request.
Due to its narrow scope of applicability, and the details of its
implementation, VIPR has some significant limitations. The most
salient for the purposes of this document is that it only has bearing
on repeated communications between entities: it has no bearing on the
classic "robocall" problem, where the target receives a call from a
number that has never called before. All of VIPRs strengths in
establishing identity and spam prevention kick in only after an
initial PSTN call has been completed, and subsequent attempts at
communication begin. Every VIPR-compliant entity moreover maintains
its own stateful database of previous contacts and authorizations,
which lends itself to more aggregators like IP PBXs that may front
for thousands of users than to individual phones. That database must
be refreshed by periodic PSTN calls to determine that control over
the number has not shifted to some other entity; figuring out when
data has grown stale is one the challenges of the architecture. As
VIPR requires compliant implementations to operate both a PSTN
interface and an IP interface, it has little apparent applicability
to ordinary desktop PCs or similar devices with no ability to place
direct PSTN calls.
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The distributed hash table also creates a new attack surface for
impersonation. Attackers who want to pose as the owners of telephone
numbers can advertise themselves as routes to a number in the hash
table. VIPR has no inherent restriction on the number of entities
that may advertise themselves as routes for a number, and thus an
originator may find multiple advertisements for a number on the DHT
even when an attack is not in progress. As for attackers, even if
they cannot successfully verify themselves to the originators of
calls (because they lack the call detail information), they may learn
from those verification attempts which VIPR entities recently placed
calls to the target number: it may be that this information is all
the attacker hopes to glean. The fact that advertisements and
verifications are public results from the public nature of the DHT
that VIPR creates. The public DHT prevents any centralized control,
or attempts to impede communications, but those come at the cost of
apparently unavoidable privacy losses.
Because of these limitations, VIPR, much like SIP Identity, has had
little impact in the marketplace. Ultimately, VIPR's utility as an
identity mechanism is limited by its reliance on the PSTN, especially
its need for an initial PSTN call to complete before any of VIPR's
benefits can be realized, and by the drawbacks of the highly-public
exchanges requires to create the out-of-band connection between VIPR
entities. As such, there is no obvious solution to providing secure
origin services for SIP on the Internet today.
5. Environmental Changes
5.1. Shift to Mobile Communication
In the years since [1] was conceived, there have been a number of
fundamental shifts in the communications marketplace. The most
transformative has been the precipitous rise of mobile smart phones,
which are now arguably the dominant communications device in the
developed world. Smart phones have both a PSTN and an IP interface,
as well as an SMS and MMS capabilities. This suite of tools suggests
that some of the techniques proposed by VIPR could be adapted to the
smart phone environment. The installed base of smart phones is
moreover highly upgradable, and permits rapid adoption out-of-band
rendezvous services for smart phones that circumvent the PSTN: for
example, the Apple iMessage service, which allows iPhone users to
send SMS messages to one another over the Internet rather than over
the PSTN. Like VIPR, iMessage creates an out-of-band connection over
the Internet between iPhones; unlike VIPR, the rendezvous service is
provided by a trusted centralized database of iPhones rather than by
a DHT. While Apple's service is specific to customers of its smart
phones, it seems clear that similar databases could be provided by
neutral third parties in a position to coordinate between endpoints.
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5.2. Failure of Public ENUM
At the time [1] was written, the hopes for establishing a certificate
authority for telephone numbers on the Internet largely rested on
public ENUM deployment. The e164.arpa DNS tree established for ENUM
could have grown to include certificates for telephone numbers or at
least for number ranges. It is now clear however that public ENUM as
originally envisioned has little prospect for adoption. That said,
national authorities for telephone numbers are increasingly migrating
their provisioning services to the Internet, and issuing credentials
that express authority for telephone numbers to secure those
services. This new class of certificate authority for numbers could
be opened to the public Internet to provide the necessary signatory
authority for securing calling partys' numbers. While these systems
are far from universal, the authors of this draft believe a
certificate authority can be constructed for the North American
Numbering Plan in a way that numbering authorities for other country
codes could follow.
5.3. Public Key Infrastructure Developments
Also, there have been a number of recent high-profile compromises of
web certificate authorities. The presence of numerous (in some
cases, of hundreds) of trusted certificate authorities in modern web
browsers has become a significant security liability. As [1] relied
on web certificate authorities, this too provides new lessons for any
work on revising [1]: namely, that innovations like DANE [5] that
designate a specific certificate preferred by the owner of a DNS name
could greatly improve the security of a SIP identity mechanism; and
moreover, that when architecting new certificate authorities for
telephone numbers, we should be wary of excessive pluralism. While a
chain of delegation with a progressively narrowing scope of authority
(e.g., from a regulatory entity to a carrier to a reseller to an end
user) is needed to reflect operational practices, there is no need to
have multiple roots, or peer entities that both claim authority for
the same telephone number or number range.
5.4. Pervasive Nature of B2BUA Deployments
Given the prevalence of established B2BUA deployments, we may have a
further opportunity to review the elements signed by [1] and to
decide on the value of alternative signature mechanisms. Separating
the elements necessary for (a) securing the From header field value
and preventing replays, from (b) the elements necessary to prevent
men-in-the-middle from tampering with messages, may also yield a
strategy for identity that will be practicable in some highly
mediated networks. It could be possible, for example, to provide two
signatures: one over the elements required for (b), and then a
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separate signature over the elements necessary for (a) and the
signature over (b); this would allow verification services in
mediated networks to ignore the failure of a (b) signature while
still verifying (a). Any solution along these lines must however
always secure any cryptographic material necessary to support DTLS-
SRTP or future security mechanisms.
5.5. Stickiness of Deployed Infrastructure
One thing that has not changed, and is not likely to change in the
future, is the transitive nature of trust in the PSTN. When a call
from the PSTN arrives at a SIP gateway with a calling party number,
the gateway will have little chance of determining whether the
originator of the call was authorized to claim that calling party
number. Due to roaming and countless other factors, calls on the
PSTN may emerge from administrative domains that have no relationship
with the number assignee. This use case will remain the most
difficult to tackle for an identity system, and may prove beyond
repair. It does however seem that with the changes in the solution
space, and a better understanding of the limits of [1] and VIPR, we
are today in a position to reexamine the problem space and find
solutions that can have a significant impact on the secure origins
problem.
5.6. Relationship with Number Assignment and Management
Currently, telephone numbers are typically managed in a loose
delegation hierarchy. For example, a national regulatory agency may
task a private, neutral entity with administering numbering
resources, such as area codes, and a similar entity with assigning
number blocks to carriers and other authorized entities, who in turn
then assign numbers to customers. In many countries, individual
numbers are portable between carriers, at least within the same
technology (e.g., wireline-to-wireline). Separate databases manage
the mapping of numbers to switch identifiers, companies and textual
caller ID information.
As the PSTN transitions to using VoIP technologies, new assignment
policies and management mechanisms are likely to emerge. For
example, it has been proposed that geography could play a smaller
role in number assignments, and that individual numbers are assigned
to end users directly rather than only to service providers, or that
the assignment of numbers does not depend on providing actual call
delivery services.
Databases today already map telephone numbers to entities that have
been assigned the number, e.g., through the LERG (originally, Local
Exchange Routing Guide) in the United States. Thus, the transition
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to IP-based networks may offer an opportunity to integrate
cryptographic bindings between numbers or number ranges and service
providers into databases.
5.7. Threat Model
The primary enabler of robocalling, vishing and related attacks is
the capability to impersonate a calling party number. The most stark
example of these attacks are cases where automated callees on the
PSTN rely on the calling number as a security measure, for example to
access a voicemail system. Robocallers use impersonation as a means
of obscuring identity; while robocallers can, in the ordinary PSTN,
block (that is, withhold) their caller identity, callees are less
likely to pick up calls from blocked identities, and therefore
calling from some number, any number, is prefereable. Robocallers
however prefer not to call from a number that can trace back to the
robocaller, and therefore they impersonate numbers that are not
assigned to them.
The scope of impersonation in this threat model pertains solely to
the rendering of a calling telephone number to an end user or
automaton at the time of call set-up. The primary attack vector is
therefore one where the attacker contrives for the calling telephone
number in signaling to be a particular chosen number, one that the
attacker does not have the authority to call from, in order for that
number to be rendered on the terminating side. The threat model
assumes that this attack simply cannot be prevented: there is no way
to stop the attacker from creating calls that contain attacker-chosen
calling telephone numbers in their signaling. The solution space
therefore focuses on ways that terminating or intermediary elements
might differentiate authorized from unauthorized calling party
numbers, in order that policies, human or automatic, might act on
that information.
Rendering an authenticated calling party number during call set-up
time does not entail anything about the entity or entities that will
send and receive media during the call itself. In call paths with
intermediaries and gateways as described below, there may be no way
to provide any assurance in the signaling about participants in the
media. In those end-to-end IP environments where such an assurance
is possible, it is highly desirable, but in the threat model
considered in this document, the threat of impersonation does not
extend to impersonating an authorized listener after a call has been
completed. Attackers that could impersonate an authorized listener
require powers that robocallers and voicemail hackers are unlikely to
possess, and historically such attacks have not played a role in
enabling robocalling or related problems.
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In protocols like SIP, call signaling can be renegotiated after the
call has been completed, and through various transfer mechanisms
common in telephone systems, callees can easily be connected to, or
conferenced in with, telephone numbers other than the original
calling number once a call has been set up. These post-setup changes
to the call are outside the scope of impersonation considered in this
model. Furthermore, impersonating a reached number to the originator
of a call is outside the scope of this threat model.
In much of the PSTN, there exists a supplemental service that
translates calling party numbers into regular names, including the
proper names of people and businesses, for rendering to the called
user. These services (frequently termed 'Caller ID') provide a
further attack surface for impersonation. The threat model explored
in this document focuses only on the calling party number, though
presenting a forged calling party number can let the attacker cause a
forged 'Caller ID' name to be rendered to the user as well.
Providing a verifiable calling party number therefore does improve
the security of Caller ID systems, but this threat model does not
consider attacks specific to Caller ID, such as attacks on the
databases consulted by the terminating side of a call to provide
Caller ID, or impersonators choosing to forge a particular calling
party number in order to present a misleading Caller ID to the user.
Finally, the scope of impersonation in this threat model does not
consider simple anonymity as a threat. The ability to place
anonymous calls has always been a feature of the PSTN, and users of
the PSTN today have the capability to reject anonymous calls should
they wish to.
5.7.1. Actors
5.7.1.1. Endpoints
There are two main categories of end-user terminals, a dumb device
(such as a 'black phone') or a smart device:
Dumb devices comprise a simple dial pad, handset and ringer,
optionally accompanied by a display that can show only a limited
number of characters (typically, enough for a telephone number and
an accompanying name, sometimes less). These devices are
controlled by service providers in the network.
Smart devices are general purpose computers with some degree of
programmability and the capacity to access the Internet, along
with a rich display. This includes smart phones, telephone
applications on desktop and laptop computers, IP private branch
exchanges, and so on.
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There are also various hybrid devices, such as terminal adapters
which attach dumb devices to a VoIP service, but which may in turn
use auxiliary screens as displays for rich information (for example,
some cable deployments use the television screen to render caller
ID). These devices expose little programmability to end users.
There is a further category of automated terminals without an end
user. These include systems like voicemail services that consume the
calling party number without rendering it to a human. Though the
capability of voicemail services varies widely, many today have
Internet access and advanced application interfaces (to render
'visual voicemail,' to automatically transcribe voicemail to email,
and so on).
5.7.1.2. Intermediaries
We assume that a call between two endpoints traverses a call path.
The length of the call path can vary considerably: it is possible in
VoIP deployments for two endpoint entities to send traffic to one
another directly, but more commonly several intermediaries exist in a
VoIP call path. One or more gateways may also appear on a call path.
Intermediaries forward call signaling to the next entity in the
path. These intermediaries may also modify the signaling in order
to improve interoperability, to enable proper network-layer media
connections, or to enforce operator policy. This threat model
assumes there are no restrictions on the modifications to
signaling that an intermediary can introduce.
Gateways translate call signaling from one protocol into another.
In the process, they tend to consume any signaling specific to the
original protocol (elements like transaction-matching identifiers)
and may need to transcode or otherwise alter identifiers as they
are rendered in the destination protocol.
The threat model assumes that intermediaries and gateways can forward
and retarget calls as necessary, which can result in a call
terminating at a place the originator did not expect, and that this
is an ordinary condition in call routing. This is significant to the
solution space, however, because it limits the ability of the
originator to anticipate what the telephone number of the respondent
will be.
Furthermore, we assume that some intermediaries or gateways may, due
to their capabilities or policies, discard calling party number
information, as a whole or in part. Today, many IP-PSTN gateways
simply ignore any information available about the caller in the IP
leg of the call, and allow the telephone number of the PRI line that
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the gateway happens to use to be sent as the calling party number for
the PSTN leg of the call. A call might also gateway to a
multifrequency network where only a limit number of digits of
automatic numbering identification (ANI) data are signaled, for
example. Some protocols may render telephone numbers in a way that
makes it impossible for a terminating side to parse or canonicalize a
number. In these cases, providing authenticated identity may be
impossible. This is not however indicative of an attack or other
security failure.
5.7.1.3. Attackers
We assume that an attacker has the following powers:
The attacker can create telephone calls at will, originating them
on either the PSTN or over IP, and can supply an arbitrary calling
party number.
The attacker can capture and replay signaling previously received.
[TBD: should this include a passive attacker that can capture
signaling that isn't directly sent to it? Not a factor for
robocalling, but perhaps for voicemail hacking, say.]
The attacker has access to the Internet, and thus the ability to
inject arbitrary traffic over the Internet, to access public
directories, and so on.
There are many potential threats in which an attacker compromises
intermediaries in the call path, or captures credentials that allow
the attacker to impersonate a target. Those system-level threats are
not considered in this threat model, though secure design of systems
to prevent these sorts of attacks is necessary for any of these
countermeasures to work.
This threat model also does not consider a case in which the
operators of intermediaries or gateways are themselves adversaries
who intentionally suppress identity or send falsified identity with
their own credentials.
5.7.2. Attacks
5.7.2.1. Voicemail Hacking via Impersonation
A voicemail service allows users calling from their mobile phones
access to their voicemail boxes on the basis of the calling party
number. An attacker wants to access the voicemail of a particular
target. The attacker therefore impersonates the calling party number
using one of the scenarios described below.
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In all cases, the countermeasure to this threat is for the voicemail
service to have an expectation that calls to its service will supply
an authenticated identity, and in the absence of that identity, for
it to adopt a different policy (perhaps requiring a shared secret to
be dialed as a PIN). Authenticated identity alone provides a
positive confirmation only when an identity is claimed legitimately;
the absence of authenticated identity here is not evidence of malice,
just of uncertainty.
If the voicemail service could know ahead of time that it should
always expect authenticated identity from a particular number, that
would enable the voicemail service to adopt different policies for
handling a request without authenticated identity. Since users
contact a voicemail service repeatedly, this is something that a
voicemail server could learn, for example, the first time that a user
contacts it. Alternatively, it could access a directory of some kind
that informs verifiers that they should expect identity from
particular numbers.
5.7.2.2. Unsolicited Commercial Calling from Impersonated Numbers
The unsolicited commercial calling, or for short robocalling, threat
is similar to the voicemail threat, except in so far as the
robocaller does not need to impersonate any specific number, merely a
plausible number. A robocaller may impersonate a number that is not
a valid number (for example, in the United States, a number beginning
with 0), or an unassigned number. The robocaller may change numbers
every time a new call is placed, even selecting numbers randomly.
The countermeasures to robocalling are similar to the voicemail
example, but there are significant differences. One important
potential countermeasure is simply to verify that the calling party
number is in fact valid and assigned. Unlike voicemail services, end
users typically have never been contacted by the number used by a
robocaller before, so they can't rely on past association to know
whether or not the calling party number should always supply
authenticated identity. If there were a directory that could inform
the terminating side of that fact, however, that would help in the
robocalling case.
When alerting a human is involved, the time frame for executing these
countermeasures is necessarily limited. Ideally, a user would not be
alerted that a call has been received until any necessary identity
checks have been performed. This could however result in inordinate
post-dial delay from the perspective of legitimate callers.
Cryptographic operations and network operations must be minimized for
these countermeasures to be practical.
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The eventual effect of these countermeasures would be to force
robocallers to either block their caller identity, in which case end
users could opt not to receive their calls, or to use authenticated
identity for numbers traceable to them, which would then allow for
other forms of redress.
5.7.2.3. Attack Scenarios
Impersonation, IP-PSTN
An attacker on the Internet uses a commercial WebRTC service to send
a call to the PSTN with a chosen calling party number. The service
contacts an Internet-to-PSTN gateway, which inserts the attacker's
chosen calling party number into the CPN field of an IAM. When the
IAM reaches the endpoint terminal, the terminal renders the
attacker's chosen calling party number as the calling identity.
Countermeasure: out-of-band authenticated identity
Impersonation, PSTN-PSTN
An attacker with a traditional PBX (connected to the PSTN through an
ISDN PRI) sends a Q.931 SETUP request with a chosen calling party
number which a service provider inserts into the corresponding SS7
CPN field of an IAM. When the IAM reaches the endpoint terminal, the
terminal renders the attacker's chosen calling party number as the
calling identity.
Countermeasure: out-of-band authenticated identity
Impersonation, IP-IP
An attacker with an IP phone sends a SIP request to an IP-enabled
voicemail service. The attacker puts a chosen calling party number
into the From header field value of the INVITE. When the INVITE
reaches the endpoint terminal, the terminal renders the attacker's
chosen calling party number as the calling identity.
Countermeasure: in-band authenticated identity
Impersonation, IP-PSTN-IP
An attacker with an IP phone sends a SIP request to the telephone
number of a voicemail service, perhaps without even knowing that the
voicemail service is IP-based. The attacker puts a chosen calling
party number into the From header field value of the INVITE. The
attacker's INVITE reaches an Internet-to-PSTN gateway, which inserts
the attacker's chosen calling party number into the CPN field of an
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IAM. That IAM then traverses the PSTN until (perhaps after a call
forwarding) it reaches another gateway, this time back to the IP
realm, to an H.323 network. The PSTN-IP gateway puts takes the
calling party number in the IAM CPN field and puts it into the SETUP
request. When the SETUP reaches the endpoint terminal, the terminal
renders the attacker's chosen calling party number as the calling
identity.
Countermeasure: out-of-band authenticated identity
5.7.2.4. Solution-Specific Attacks
[TBD: This is just forward-looking notes]
Threats Against In-band
Token replay
Removal of in-band signaling features
Threats Against Out-of-Band
Provisioning Gargbage CPRs
Data Mining
Threats Against Either Approach
Attack on directories/services that say whether you should expect
authenticated identity or not
Canonicalization attack
6. Requirements
This section describes the high level requirements:
Usability Any validation mechanism must work without human
intervention, e.g., CAPTCHA-like mechanisms.
Deployability Must survive transition of the call to the PSTN and
the presence of B2BUAs.
Validation by intermediaries Intermediaries as well as end system
must be able to validate the source identity information.
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Display name The display name of the caller must also be validated
or the callee must be able to determine that only the calling
number has been validated.
Consider existing structures must allow number portability among
carriers and must support legitimate usage of number spoofing
(doctor's office and call centers)
Minimal payload overhead Must lead to minimal expansion of SIP
headers fields to avoid fragmentation in deployments that use UDP.
Privacy Any out-of-band validation protocol must not allows third
parties to learn what numbers have been called by a specific
caller.
7. Roadmap
The authors of this document believe that the entire solution scope
consists of a couple of separable aspects:
In-band caller ID Conveyance: This functionality allows call origin
identification information to be conveyed within SIP, and takes
the nature of E.164 numbers and the prevalence of B2BUAs into
account. This may consist of a revised version of the SIP
Identity specification that takes E.164 numbers into account and
allows for separate validation of the SIP request headers and the
SIP request body. This approach addresses the case where
intermediaries do not remove header fields.
Out-of-Band Caller-ID Verification: This functionality determines
whether the E.164 number used by the calling party actually
exists, the calling entity is entitled to use the number and
whether a call has recently been made from this phone number.
This approach is needed when the in-band technique does not work
due to intermediaries or due to interworking with PSTN networks.
Certificate Delegation Infrastructure: This functionality defines
how certificates with E.164 numbers are used in number
portability, and delegation cases. It also describes how the
existing numbering infrastructure is re-used to maintain the
lifecycle of number assignments.
Extended Validation: This functionality describes how to describes
attributes of the calling party beyond the caller-id and these
attributes (e.g., the calling party is a bank) need to be verified
upfront.
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8. Acknowledgments
We would like to thank Alissa Cooper, Bernard Aboba, Sean Turner,
Eric Burger, and Eric Rescorla for their discussion input that lead
to this document.
9. IANA Considerations
This memo includes no request to IANA.
10. Security Considerations
This document is about improving the security of call origin
identification.
11. Informative References
[1] Peterson, J. and C. Jennings, "Enhancements for
Authenticated Identity Management in the Session
Initiation Protocol (SIP)", RFC 4474, August 2006.
[2] Rosenberg, J., Schulzrinne, H., Camarillo, G., Johnston,
A., Peterson, J., Sparks, R., Handley, M., and E.
Schooler, "SIP: Session Initiation Protocol", RFC 3261,
June 2002.
[3] Rosenberg, J., Schulzrinne, H., Camarillo, G., Johnston,
A., Peterson, J., Sparks, R., Handley, M., and E.
Schooler, "SIP: Session Initiation Protocol", RFC 3261,
June 2002.
[4] Jennings, C., Peterson, J., and M. Watson, "Private
Extensions to the Session Initiation Protocol (SIP) for
Asserted Identity within Trusted Networks", RFC 3325,
November 2002.
[5] Hoffman, P. and J. Schlyter, "The DNS-Based Authentication
of Named Entities (DANE) Transport Layer Security (TLS)
Protocol: TLSA", RFC 6698, August 2012.
[6] Elwell, J., "Connected Identity in the Session Initiation
Protocol (SIP)", RFC 4916, June 2007.
[7] Schulzrinne, H., "The tel URI for Telephone Numbers", RFC
3966, December 2004.
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[8] Cooper, A., Tschofenig, H., Peterson, J., and B. Aboba,
"Secure Call Origin Identification", draft-cooper-iab-
secure-origin-00 (work in progress), November 2012.
[9] Peterson, J., "Retargeting and Security in SIP: A
Framework and Requirements", draft-peterson-sipping-
retarget-00 (work in progress), February 2005.
[10] Rosenberg, J., "Concerns around the Applicability of RFC
4474", draft-rosenberg-sip-rfc4474-concerns-00 (work in
progress), February 2008.
[11] Kaplan, H. and V. Pascual, "Loop Detection Mechanisms for
Session Initiation Protocol (SIP) Back-to- Back User
Agents (B2BUAs)", draft-ietf-straw-b2bua-loop-detection-00
(work in progress), April 2013.
[12] Barnes, M., Jennings, C., Rosenberg, J., and M. Petit-
Huguenin, "Verification Involving PSTN Reachability:
Requirements and Architecture Overview", draft-jennings-
vipr-overview-04 (work in progress), February 2013.
[13] Rosenberg, J. and H. Schulzrinne, "Session Initiation
Protocol (SIP): Locating SIP Servers", RFC 3263, June
2002.
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[16] FCC, ., "FCC Robocall Challenge", URL:
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Authors' Addresses
Peterson, et al. Expires January 16, 2014 [Page 27]
Internet-Draft Secure Origin Identification July 2013
Jon Peterson
NeuStar, Inc.
1800 Sutter St Suite 570
Concord, CA 94520
US
Email: jon.peterson@neustar.biz
Henning Schulzrinne
Columbia University
Department of Computer Science
450 Computer Science Building
New York, NY 10027
US
Phone: +1 212 939 7004
Email: hgs+ecrit@cs.columbia.edu
URI: http://www.cs.columbia.edu
Hannes Tschofenig
Nokia Siemens Networks
Linnoitustie 6
Espoo 02600
Finland
Phone: +358 (50) 4871445
Email: Hannes.Tschofenig@gmx.net
URI: http://www.tschofenig.priv.at
Peterson, et al. Expires January 16, 2014 [Page 28]