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How is the Area Director Workload Made Up?
draft-farrel-how-much-ad-work-00

Document Type Active Internet-Draft (individual)
Authors Adrian Farrel , Rich Salz
Last updated 2024-01-15
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draft-farrel-how-much-ad-work-00
Network Working Group                                          A. Farrel
Internet-Draft                                        Old Dog Consulting
Intended status: Informational                                   R. Salz
Expires: 18 July 2024                                Akamai Technologies
                                                         15 January 2024

               How is the Area Director Workload Made Up?
                    draft-farrel-how-much-ad-work-00

Abstract

   Anecdotally, every IESG complains about the Area Director (AD)
   workload, and says that it takes the first full term to understand
   the job.  Empirically, the AD workload is high sometimes causing
   backlogs in processing of Internet-Drafts and stressing the ADs.

   After some discussions in the GENDISPATCH working group and arising
   from an Internet-Draft postulating changes that might reduce the AD
   workload, several ADs reported some data on how they spent their time
   in a few weeks chosen at random.  This document collates that data
   and presents it for information.

   This document does not attempt to draw any conclusions from the
   limited data currently available, and there is no intention to
   publish this document as an RFC.

About This Document

   This note is to be removed before publishing as an RFC.

   Status information for this document may be found at
   https://datatracker.ietf.org/doc/draft-farrel-how-much-AD-work/.

   Discussion of this document takes place on the GENDISPATCH Working
   Group mailing list (mailto:gendispatch@ietf.org), which is archived
   at https://mailarchive.ietf.org/arch/browse/gendispatch/.  Subscribe
   at https://www.ietf.org/mailman/listinfo/gendispatch/.

Status of This Memo

   This Internet-Draft is submitted in full conformance with the
   provisions of BCP 78 and BCP 79.

   Internet-Drafts are working documents of the Internet Engineering
   Task Force (IETF).  Note that other groups may also distribute
   working documents as Internet-Drafts.  The list of current Internet-
   Drafts is at https://datatracker.ietf.org/drafts/current/.

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   Internet-Drafts are draft documents valid for a maximum of six months
   and may be updated, replaced, or obsoleted by other documents at any
   time.  It is inappropriate to use Internet-Drafts as reference
   material or to cite them other than as "work in progress."

   This Internet-Draft will expire on 18 July 2024.

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Table of Contents

   1.  Introduction  . . . . . . . . . . . . . . . . . . . . . . . .   3
   2.  Background to Description of AD Workload  . . . . . . . . . .   3
     2.1.  NEWTON BoF Proposal . . . . . . . . . . . . . . . . . . .   4
   3.  Reports from Current ADs  . . . . . . . . . . . . . . . . . .   5
     3.1.  Martin Duke . . . . . . . . . . . . . . . . . . . . . . .   5
     3.2.  Warren Kumari . . . . . . . . . . . . . . . . . . . . . .   7
       3.2.1.  1st and 2nd August, 2023  . . . . . . . . . . . . . .   7
       3.2.2.  24th to 30th September, 2023  . . . . . . . . . . . .   8
       3.2.3.  1st to 7th October, 2023  . . . . . . . . . . . . . .   8
       3.2.4.  8th to 14th October, 2023 . . . . . . . . . . . . . .   9
       3.2.5.  22nd to 28th October, 2023  . . . . . . . . . . . . .  10
     3.3.  Roman Danyliw . . . . . . . . . . . . . . . . . . . . . .  10
   4.  Summary . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
     4.1.  Aggregation . . . . . . . . . . . . . . . . . . . . . . .  11
   5.  Security Considerations . . . . . . . . . . . . . . . . . . .  12
   6.  IANA Considerations . . . . . . . . . . . . . . . . . . . . .  13
   7.  Acknowledgments . . . . . . . . . . . . . . . . . . . . . . .  13
   8.  References  . . . . . . . . . . . . . . . . . . . . . . . . .  13
     8.1.  Informative References  . . . . . . . . . . . . . . . . .  13
   Authors' Addresses  . . . . . . . . . . . . . . . . . . . . . . .  13

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1.  Introduction

   Anecdotally, every IESG complains about the Area Director (AD)
   workload, and says that it takes the first full term to understand
   the job.  Empirically, the AD workload is high sometimes causing
   backlogs in processing of Internet-Drafts and stressing the ADs.

   After some discussions in the GENDISPATCH working group and arising
   from [I-D.rsalz-less-ad-work] which postulated ways to reduce the AD
   workload, several ADs reported some data on how they spent their time
   in a few weeks chosen at random.  That data cannot be taken as
   representative, and it would be wrong to draw firm conclusions from
   it, but this document collates the data and presents it for
   information.

   This document does not attempt to draw any conclusions from the
   limited data currently available, but by collecting and presenting it
   we may trigger more focused discussion and additional reports of time
   usage from which it might be possible to make assertions.

   There is no intention to publish this document as an RFC.

2.  Background to Description of AD Workload

   [I-D.rsalz-less-ad-work] presented the evolution of the job
   description for ADs as provided by the IESG to the IETF Nominations
   Committee (NomCom) and used by the NomCom to advise applicants for AD
   positions.  That document noted that as far back as 2013 (the first
   year for which the job description is preserved in the datatracker)
   the description said:

      The basic IESG activities can consume between 15-40 hours a week.

   In 2017, this description changed to:

      The ability to contribute more time is useful, but if the NomCom
      should pick a few ADs who can only do 15 hrs/week on a routine
      basis, the IESG can cope with that.

   In 2018, this changed to the following more general statement:

      Many ADs allocate 15 hours or more per week...

   But a more descriptive message was also added to the 2018 job
   description:

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      Enough time must be allocated to manage approximately 10 to 15
      working groups, [and] to read on the order of 500 pages of
      internet-drafts every two weeks

   The 2023 NomCom used the following information in the job
   description:

      Basic IESG activities can consume significant time during a
      typical non-meeting week.  Enough time must be allocated to manage
      approximately 10 to 15 working groups, review up to 400 pages of
      Internet Drafts every two weeks, and follow up on document
      processing tasks.  Many ADs allocate a minimum of 15 hours per
      week to such tasks.  Some ADs have been able to combine
      significant other responsibilities with an AD role and/or delegate
      work to area directorates, while others put a larger proportion of
      their hours into AD responsibilities.  A personal commitment is
      critical.

      The time commitment varies by Area and by month, with the most
      intense periods immediately before and during IETF meetings.  ADs
      during their first year tend to spend more time per week on AD
      work.  Practices vary widely between IESG members, however.  Most
      IESG members also participate in additional IETF leadership
      activities, further increasing the time commitment for those
      individuals.

2.1.  NEWTON BoF Proposal

   In 2023, leading up to IETF-118, and considering three Internet-
   Drafts ([I-D.rsalz-less-ad-work],
   [I-D.nottingham-iesg-review-workload], and
   [I-D.eggert-ietf-chair-may-delegate]) a proposal was sumbitted for a
   Birds of a Feather (BoF) meeting named "Now Exactly What are they
   spending Time ON" (NEWTON).

   The NEWTON BoF proposal observed some of the concerns about IESG
   workload and said:

      In order to better understand the scope of this problem, we need
      to determine what the time commitment is for ADs.  And, if this is
      a significant amount of time that effects delivery in the role or
      constrains nominations, then it will be desirable to further
      understand how the total time breaks down into component tasks so
      that it is possible to consider how to reballance, mitigate, or
      reduce the workload if the time spent is not matching the
      community's priorities.

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      The first step in this process is to spend one IETF cycle (i.e.,
      roughly four months) collecting data from the IESG.  Although a
      single cycle will not cover a full year's events and therefore be
      skewed, this period should give reasonable insight into the annual
      working practices without delaying for a full year.  If the IESG
      prefers, the data collected can be anonymized as much as
      reasonably possible so that no AD need feel embarrassed about how
      hard they work or how much of their spare time they dedicate to
      the role.

   Although the IESG chose not to pursue this approach, several of the
   ADs did record and report how they spent their time for a few weeks.
   This information is presented in the sections that follow.  If more
   information is gathered in the future, this document may be updated.

3.  Reports from Current ADs

3.1.  Martin Duke

   Martin Duke (in the fourth year of his term as Transport AD) reported
   to the GENDISPATCH mailing list on 19th September 2023 as follows:

      I am not including the time I spend as a normal IETF participant:
      writing drafts, participating in WGs I would attend anyway, and
      attending IETF plenary meetings.

      These percentages are a rough fraction of a 40-hour work-week,
      averaged over the year.  I did a time card for my own information
      three years ago, long since lost, but this is an estimate based on
      a little reflection on the tasks I perform.

      -  8% - Meetings: Telechats, a weekly sync with my co-AD,
         occasional one-offs for IEEE syncs, BOF reviews, etc.

      -  2% - WG management - finding chairs, occasional 1-on-1s,
         chartering, errata, BoFs, monitoring mailing lists, etc.
         Personally, I tend not to wade into WG document threads very
         much, to keep my perspective clear for the AD review.  Others
         may differ.  There was a period I spent about 5% of my time
         clearing the errata backlog, but that is long past.

      -  In transport, we do not get many BoFs.  I have also been
         fortunate in having great WG chairs that can handle most
         problems, so thank you to them.

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      -  3% - AD [document] Evaluation -- With only 5 WGs, I do not have
         many of these.  I take these really seriously and a review
         usually takes the better part of a day, sometimes more.  Other
         ADs almost certainly spend more time because they have many
         more documents.

      -  3% - Standards process management: actively participating in
         policy work -- IESG statements and such -- is essentially
         optional.  I have gotten interested in certain initiatives.  It
         is certainly possible to spend more or less time on this.

      -  2% - Retreats.  These meetings essentially take a full week,
         but are happening only once per year.  You could put this in
         the "standards process management" bin if you like.

      -  10% - IESG review - Until about a year ago, this consumed
         substantially more time for me, as much as 40-50%. For multiple
         reasons, I've trimmed this down to focus on documents with
         transport implications (which is not many of them).  In the
         context of any particular review, I've reduced my focus to
         major problems and any transport issues.  For what it's worth,
         I don't think this scaling back has meaningfully reduced my
         impact on the IETF.

      For most ADs, a much larger percentage of ballots have issues
      pertaining to their area of expertise.  If I applied the same
      criteria to being SEC AD, I would probably be spending *at least*
      40% of my time on balloting.

   Martin summarised this as follows:

      In summary, I'm spending about 25%-30% of my work-week [10 to 12
      hours] on AD-specific stuff.  When I started, it was over 50% [20+
      hours], mostly because I was much more thorough on IESG ballots.
      An additional chunk of time is spent on being an IETF participant.
      Although I participate in more policy work than the bare minimum,
      I would say that this level of commitment is pretty close to a
      lower bound for *competent* execution of the duties because:

      -  Transport is small: few WGs, not that many documents, largely
         irrelevant to most IESG ballots.

      -  I am experienced: I've formed an opinion about what matters and
         have stopped doing stuff that I don't think matters.

   Martin added some closing thoughts.

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      No one asked me, but I don't think eliminating AD tasks that take
      <5% of the week is going to make a difference in recruiting: it's
      still a matter of asking your manager to be removed from some
      dayjob tasks.  The real money is in:

      1.  eliminating lots of working groups;

      2.  having way more ADs; and/or

      3.  fundamentally changing the nature of IESG balloting.

      All of these have significant drawbacks.

      I will also note that we historically have plenty of AD candidates
      for some areas (SEC and RTG) and almost none in others (TSV).  It
      is apparent to me that this is not just about workload and there
      are other factors at play, and the community would benefit from
      exploring these before taking a sledgehammer to the generic AD job
      description.

      WG management and AD Evaluation are the most important things I do
      and should not be abridged.

      If there's one place I regret not spending more time, it's
      adoption calls in my WGs.  There are several instances where I
      have AD-evaluated a document that isn't highly objectionable, but
      that I don't think is a particularly useful addition to the RFC
      series.

3.2.  Warren Kumari

   Warren Kumari (in the seventh year of his term as Operations and
   Management AD) made several distinct reports.

3.2.1.  1st and 2nd August, 2023

   On 21st September 2023, Warren reported to the GENDISPATCH mailing
   list how he had spent his time over two days.  He said:

      Note: I only did this for 2 days, shortly after a meeting - this
      means that it isn't hugely representative of an "average" week,
      but it hopefully at least give a flavor.  One thing that I
      discovered while collecting this data is just how much overhead it
      involved.  The context switching of "Do something, record
      something, do something, record something" was crushing.  It was
      also very unclear how I would count almost all of the items.

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   Over these two days, Warren reported two principal categories of IETF
   time:

      IETF email and slack conversations.  Total time spent: 8 hours 23
      minutes.

      Assorted minor IETF tasks.  Total time spent: 27 minutes.

   The time Warren spent during the two days can be summed up as:

      Total work time : 20 hours 49 minutes

      IETF work time : 8 hours 50 minutes

      Percentage IETF time : 42.5%

   Making a lot of assumptions from these figures we might determine
   that Warren has a working week of roughly 52 hours, and that he might
   spend 22 hours a week on IETF work.

3.2.2.  24th to 30th September, 2023

   On October 3rd, Warren reported to the GENDISPATCH list giving
   figures for a whole callendar week generated using a new tracking
   tool.

      IETF Email and Misc : 20 hours 31 minutes

      IETF Document Progression : 2 hours 5 minutes

      IETF Meetings : 3 hours 21 minutes

      IETF Misc : 33 minutes

      IETF NOC : 2 hours 46 minutes

   The time Warren spent during the week can be summed up as:

      Total work time : 50 hours

      IETF work time : 29 hours 16 minutes

      Percentage IETF time : 76%

3.2.3.  1st to 7th October, 2023

   On October 8th, Warren reported a further week of work in an email to
   the GENDISPATCH list.

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      IETF Email and Misc : 19 hours 53 minutes

      IETF Document Progression : 25 minutes

      IETF Document Review : 3 hours 50 minutes

      IESG Discussions : 2 hours 30 minutes

      IETF Misc : 10 minutes

      IETF NOC : 1 hour 42 minutes

   The time Warren spent during the week can be summed up as:

      Total work time : 48 hours 41 minutes

      IETF work time : 28 hours 30 minutes

      Percentage IETF time : 58.5%

3.2.4.  8th to 14th October, 2023

   On October 17th, Warren again reported a week of work in an email to
   the GENDISPATCH list.

      IETF Email and Misc : 20 hours 6 minutes

      IETF Document Progression : 3 hours 59 minutes

      IETF Meetings : 3 hours 13 minutes

      IETF NoC : 2 hours 57 minutes

      IETF Technology Deep Dives : 0 hours 59 minutes

      IETF Misc Tasks : 4 hours 8 minutes

   The time Warren spent during the week can be summed up as:

      Total work time : 67 hours 20 minutes

      IETF work time : 35 hours 22 minutes

      Percentage IETF time : 52.5%

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3.2.5.  22nd to 28th October, 2023

   On October 30th, Warren made a final report of a week of work in an
   email to the GENDISPATCH list.

      IETF Email and Misc : 23 hours 5 minutes

      IETF Document Progression : 3 hours 12 minutes

      IETF Document Review : 2 hours 0 minutes

      IETF WG Management : 3 hours 23 minutes

   The time Warren spent during the week can be summed up as:

      Total work time : 72 hours 59 minutes

      IETF work time : 25 hours 5 minutes

      Percentage IETF time : 34%

3.3.  Roman Danyliw

   Roman Danyliw (in the fifth year of his term as Security AD) reported
   on how he works as an AD in emails sent to the SAAG and GENDISPATCH
   mailing lists at the start of October 2023.  The emails point to a
   github page that provides a detailed description of Roman's working
   practices as Security AD, and explains how the workload varies and
   can be balanced with other tasks.

   While this document will be very valuable to people trying to better
   understand what it takes to be an AD in general and a Security AD in
   particular, it doesn't give a clear breakdown of the amount of work
   time that he spends on the tasks, with only a few specific tasks
   having timings associated with them.

   However, he usefully says:

      Starting with a 50 - 60% IETF effort budget is not an unrealistic
      baseline commitment for the SEC area realizing that the load
      surges and ebb some.

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4.  Summary

   Martin Duke, as an experienced AD in a small area (TSV) found that he
   could do the AD job, including contributing to some of the background
   IESG tasks, on 10 to 12 hours a week.  But he noted that as an
   inexperienced AD (still in the small area), he would expect the job
   to take more than 20 hours a week.  We should note, however, that his
   figures are based on an educated estimate and the memory of a
   timecard he no longer has.

   Warren's initial report of two days is notable in that they come in
   the period after an IETF meeting when ADs are often catching up with
   email and half-finished conversations.  It is also remarkable that
   those days contain no document reviews.

   Warren's second report may give a more complete picture showing
   almost 30 hours of his 50 hour working week devoted to IETF tasks,
   including some time progressing documents.

   Warren's third report also gives a better picture showing 28.5 hours
   of his 49 hour week spent on IETF tasks, including document reviews
   and IESG discussions.

   Warren's fourth report shows him spending 52.5% of his working week
   on IETF tasks, but this is not a good indication because most would
   consider a 67 hour working week to be excessive.  Thus, the total of
   35.3 hours spent on IETF work is far more indicative.

   At 72 hours worked in the week in Warren's final report, we must
   consider Warren to be working exceptionally long hours.  That he only
   spent 34% of his working week on IETF activity is almost meaningless!
   The valuable figure is that he used 25 hours on IETF tasks.

   While Roman Danyliw did not give any estimates of work hours, if we
   assume a "normal" working week of 45 hours, he is suggesting that a
   Security AD could expect to spend around 22.5 to 27 hours a week on
   IETF tasks, with some variations as work-load varies.

4.1.  Aggregation

   It is not easy to make an aggregated view of how AD time is spent
   from the results reported so far, but it is possible to aggregate the
   30 days reported by Warren Kumari.  This is possible because of the
   consistent cateories that he used in his reports, and could be
   valuable because of the number of days recorded.

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   It is, however, worth noting that, as observed by Warren, the
   definitions of the work categories are not precise and some
   activities do not sit clearly in one pot or another.  Nevertheless,
   this gives a first level understanding.

      IETF email and slack conversations : 91 hours 58 minutes

      IETF Document Progression : 9 hours 41 minutes

      IETF Document Review : 5 hours 50 minutes

      IETF WG Management : 3 hours 23 minutes

      IETF Meetings : 6 hours 34 minutes

      IESG Discussions : 2 hours 30 minutes

      IETF Misc Tasks : 5 hours 18 minutes

      IETF NOC : 7 hours 25 minutes

      IETF Technology Deep Dives : 0 hours 59 minutes

   The time Warren spent during the 30 days he reported can be summed up
   as:

      Total work time : 259 hours 49 minutes

      IETF work time : 127 hours 3 minutes

      Percentage IETF time : 49%

      Average working day (7 day week) : 8 hours 39 minutes

      Average IETF work per day (7 day week) : 4 hours 14 minutes

      Average working day (5 day week) : 11 hours 48 minutes

      Average IETF work per day (5 day week) : 5 hours 46 minutes

5.  Security Considerations

   This document is a collation of material previosly posted to IETF
   mailing lists.  It makes no security or privacy changes.

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6.  IANA Considerations

   This document has no IANA actions.

7.  Acknowledgments

   The authors acknowledge the useful discussion in GENDISPATCH meetings
   and on the GENDISPATCH mailing list.

   Special thanks to Martin Duke, Warren Kumari, and Roman Danyliw for
   recording and reporting how they spent their time.

8.  References

8.1.  Informative References

   [I-D.eggert-ietf-chair-may-delegate]
              Eggert, L., "The IETF Chair May Delegate", Work in
              Progress, Internet-Draft, draft-eggert-ietf-chair-may-
              delegate-01, 8 September 2023,
              <https://datatracker.ietf.org/doc/html/draft-eggert-ietf-
              chair-may-delegate-01>.

   [I-D.nottingham-iesg-review-workload]
              Nottingham, M., "IESG Document Review Expectations: Impact
              on AD Workload", Work in Progress, Internet-Draft, draft-
              nottingham-iesg-review-workload-00, 30 March 2023,
              <https://datatracker.ietf.org/doc/html/draft-nottingham-
              iesg-review-workload-00>.

   [I-D.rsalz-less-ad-work]
              Salz, R. and A. Farrel, "Making Less Work for Area
              Directors", Work in Progress, Internet-Draft, draft-rsalz-
              less-ad-work-00, 22 June 2023,
              <https://datatracker.ietf.org/doc/html/draft-rsalz-less-
              ad-work-00>.

Authors' Addresses

   Adrian Farrel
   Old Dog Consulting
   Email: adrian@olddog.co.uk

   Rich Salz
   Akamai Technologies
   Email: rsalz@akamai.com

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