Building a Network Information Services Infrastructure
RFC 1302

Document Type RFC - Informational (February 1992; No errata)
Also known as FYI 12
Last updated 2013-03-02
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IESG IESG state RFC 1302 (Informational)
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Network Working Group                                       D. Sitzler
Request For Comments: 1302                                       Merit
FYI: 12                                                       P. Smith
                                                                 Merit
                                                             A. Marine
                                                                   SRI
                                                         February 1992

         Building a Network Information Services Infrastructure

Status of This Memo

   This memo provides information for the Internet community.  It does
   not specify an Internet standard.  Distribution of this memo is
   unlimited.

Abstract

   This FYI RFC document is intended for existing Internet Network
   Information Center (NIC) personnel, people interested in establishing
   a new NIC, Internet Network Operations Centers (NOCs), and funding
   agencies interested in contributing to user support facilities.  The
   document strives to:

       - Define a basic set of essential services that Network
         Information Centers (NICs) will provide to Internet users,
         including new mechanisms that will facilitate the timely
         dissemination of information to the Internet community and
         encourage cooperation among NICs.

       - Describe existing NIC services as an aid to Internet users
         and as a model for organizations establishing new NICs.

Acknowledgments

   This document reflects the work of the Network Information Services
   Infrastructure (NISI) working group in the User Services area of the
   IETF.  Because the working group participants represent a cross-
   section of existing Internet NICs, the opinions expressed herein are
   representative of groups currently providing information services
   within the Internet community.

Sitzler, Smith, & Marine                                        [Page 1]
RFC 1302                          NISI                     February 1992

Table of Contents

   1. PURPOSE........................................................  2
   2. DEVELOPMENT GUIDELINES.........................................  3
   3. DEFINITION OF A NIC AND A NOC..................................  3
   4. HISTORY........................................................  3
   5. ESSENTIAL NIC FUNCTIONS........................................  5
   5.1 Provide Information Resources.................................  5
   5.2 Support End-Users.............................................  6
   5.3 Collect and Maintain NIC Referral Information.................  7
   5.4 Support the NIC Infrastructure................................  7
   6. EXAMPLES OF PRESENT NIC SERVICES...............................  8
   6.1 Direct User Support...........................................  8
   6.1.1 Referrals...................................................  8
   6.1.2 User-to-User Communication..................................  8
   6.1.3 Application Support.........................................  9
   6.1.4 Technical Support...........................................  9
   6.1.5 Emergency Services..........................................  9
   6.2 User Training Services........................................  9
   6.3 Marketing and Public Relations Services.......................  9
   6.3.1 Newsletters.................................................  9
   6.3.2 Other Publications..........................................  9
   6.3.3 PR Activities...............................................  9
   6.4 Information Repository Services...............................  9
   6.5 Administrative Services....................................... 10
   7. EXAMPLES OF PRESENT INFORMATION DELIVERY MECHANISMS............ 10
   8. DATABASE ACCURACY ISSUES....................................... 11
   9. SECURITY CONSIDERATIONS........................................ 12
   10. AUTHORS' ADDRESSES............................................ 13

1. PURPOSE

   The purpose of this document is to define the role of NICs in the
   Internet and establish guidelines for new and existing NICs regarding
   the user services they provide.  This document is also a move toward
   standardizing NIC services, which will aid in the development of an
   overall information infrastructure that will allow NICs to easily and
   routinely cooperate in assisting users.

   NICs for networks that are part of the Internet may be called upon to
   serve users of the greater Internet as well as those of their own
   networks.  This responsibility brings with it the added challenge of
   coordinating services with other NICs to better serve the general
   Internet community.  Toward that end, this document also proposes
   some easily implemented changes to facilitate the exchange of
   information and services between NICs.

Sitzler, Smith, & Marine                                        [Page 2]
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